Communication Management Complete Self-Assessment

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This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Communication Management assessment.

'The tool is easy to use and creates great dashboards. Visually appealing & understandable' - Senior SharePoint Developer in the Government Industry

'The self-assessment gives business units the power to explore their own processes and activities, create their own dashboards without IT involvement. We have a dedicated person running self-assessment workshops and many people just explore the data without data preparation efforts.' - SVP in the Finance Industry

'The Art of Service has proven to be the right decision for our company. We needed a product that was going to service everyone from Data Scientist to self-service non-IT data consumer. The Art of Service's self assessment has been proven very easy to use and demand is surging through word of mouth within the company. Training from The Art of Service has been proving to be among the best we have ever used. Technical support has been very responsive to every thing from basic issues to advance enterprise data integration. The Art of Service Dashboards have made data within the company much more widely available with insights available to an order of magnitude consumers. The roadmaps that The Art of Service provides match the needs we have for more self-service and higher performance. The Art of Service executives have demonstrated they are very interested in being long term partners with a large enterprise implementation.' - IT Program Senior Manager in the Manufacturing Industry

What Is The Communication Management Self-Assessment?

The Communication Management Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Communication Management work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Communication Management task and that every Communication Management outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Communication Management opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Communication Management advise with structured going-forward plans

All the tools you need to an in-depth Communication Management Self-Assessment. Featuring 618 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Communication Management improvements can be made.

What You Get:

The Communication Management Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 618 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Communication Management Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Communication Management Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Communication Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Communication Management and process design strategies into practice according to best practice guidelines

Assess and define Communication Management with this Communication Management Self Assessment. Sample questions from the Complete, 618 Questions, Self-Assessment:

  • Recognize Question: How do we go about Securing Communication Management?
  • Define Question: What are the top 3 things at the forefront of our Communication Management agendas for the next 3 years?
  • Measure Question: What other organizational variables, such as reward systems or communication systems, affect the performance of this Communication Management process?
  • Analyze Question: Are there recognized Communication Management problems?
  • Improve Question: Are we Assessing Communication Management and Risk?
  • Control Question: In the case of a Communication Management project, the criteria for the audit derive from implementation objectives. an audit of a Communication Management project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Communication Management project is implemented as planned, and is it working?
  • Sustain Question: Are there any constraints known that bear on the ability to perform Communication Management work? How is the team addressing them?

Value [to you] of the Communication Management Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Communication Management Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.