Get everything you need to prepare yourself 100% for the ISO/IEC 20000 Foundation exam in one complete package.
ISO/IEC 20000 Foundation - eLearning Plus Exam Prep - 3 months access to elearning + 3 months access to online exam preparation program + Study guide eBook
Get everything you need to prepare yourself 100% for the
ISO/IEC 20000 Foundation exam in one complete package.
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Official The Art of Service E-Learning is designed for self-motivated learners as a guided, self-directed, interactive learning experience. The Art of Service E-Learning delivers value by providing a cost-effective, flexible means of acquiring knowledge and skills on ISO 20000.
Training on Your Terms
Official The Art of Service E-Learning products provide a thorough learning experience by incorporating features designed to improve your ISO 20000 knowledge and boost your productivity. Assessments, hands-on virtual labs, expert advice, and an interactive, non-linear approach all contribute to make The Art of Service E-Learning an engaging and flexible learning experience.
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Here is what is included in theISO/IEC 20000 Foundation eLearning Plus Package:
The eLearning Course
This program has been updated to include the revised ISO/IEC 20000:2011 edition of the standard, and should be studied in conjunction with the ISO/IEC 20000 Foundation Certification Kit - Fourth Edition book.
The ISO/IEC 20000 Foundation Certificate is a pre-requiste for the other qualifications within the qualification scheme.
The ISO 20000 Exam Prep
The exam preparation programs are designed for those individuals who have already completed their training program (either online or classroom) and desire some extra preparation to help them achieve success in their exams.
This program consists of 40 multiple choice exam style questions (and answers), PLUS one sample exam, designed to test your knowledge and understanding of ISO/IEC 20000 at a Foundation level.
At the end of this course, the learner will be able to confidently sit the one hour, multiple choice ISO/IEC 20000 examination.
The ISO/IEC 20000 Foundation Certification Kit - The Art of Service's Guide brings you exclusive data for all ISO 20000 processes, plus implementation advice, supporting info and related processes help into one handy Guide for you.
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