Description

Create messaging across your current channels

How well defined is your customer contact Channel Management strategy?

What impact would it have on your organization channel?

Can your organization enhance the long-term value of a customer by the nature of its acquisition activities in that channel?

How should your organization coordinate products and prices across channels?

What kind of financial skillsets are your channel marketers and partner sales personnel required to have?

...Find the answers to these, and more, questions with this Channel Management Toolkit:

Strike the balance between using third party platforms and your own channels.
Keep control over your indirect channels.
Have a single, consistent and persistent relationship with a customer who engages across multiple channels.
Better manage your offers, Channel Management and billing.
Foster meaningful customer relationships across multiple channels.
Build a better service channel for your organization.
Use channels more effectively to manage costs for the customer.
Enable that channel with your messaging, with your products.
Target your content to the right audience channel.

HOW THIS TOOLKIT WORKS:

Save time, empower your teams and effectively upgrade your processes with access to this practical Channel Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Channel Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Channel Management specific requirements:

STEP 1: Get your bearings

Start with...

The latest quick edition of the Channel Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Channel Management improvements can be made.

Examples; 10 of the 993 standard requirements:

Is it the channels of supply, or is it the buying behaviour of your end users that drives the purchasing decisions and which would best allow you to design an effective marketing mix?
How will the traditional channels of call centers and the field force evolve to meet expectations for customer service while supporting goals for stronger consumer engagement?
Do front line employees understand the role as tactical risk managers and the role in communicating deviations from expected outcomes upward through the appropriate channels?
How important is it for all the electronic information obtained from the different internal and external sources and channels to be integrated into one information system?
Can managers generate comprehensive reports to any level of detail within and across channels regarding agents, customers, segments, products and services, and more?
Have you listed the different types of intellectual property contained within your business and identified which of can be/is protected by formal registration?
How do you meet customer expectations, across multiple channels, for quick, error free delivery while still trying to innovate and grow your business?
How is your organization using consumer retail channels, as voice activated technologies or mobile applications, to improve the consumer experience?
Why do marketers use trade or functional discounts, quantity discounts, cash discounts, and seasonal discounts in pricing to members of the channel?
How does your organization address the possibility that email or traditional communication channels will be unavailable during a cyber incident?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the Channel Management book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your Channel Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the Channel Management Self-Assessment and Scorecard you will develop a clear picture of which Channel Management areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough Channel Management Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Channel Management projects with the 62 implementation resources:

62 step-by-step Channel Management Project Management Form Templates covering over 1500 Channel Management project requirements and success criteria:

Examples; 10 of the check box criteria:

Stakeholder Management Plan: Have activity relationships and interdependencies within tasks been adequately identified?
Activity Duration Estimates: How can you use Microsoft Channel Management project and Excel to assist in Channel Management project risk management?
Network Diagram: What is your organizations history in doing similar activities?
Executing Process Group: What type of information goes in the quality assurance plan?
Procurement Audit: Did your organization decide for an appropriate and admissible procurement procedure?
Quality Management Plan: You know what your customers expectations are regarding this process?
Responsibility Assignment Matrix: The already stated responsible for overhead performance control of related costs?
Cost Management Plan: Resources how will human resources be scheduled during each phase of the Channel Management project?
Stakeholder Management Plan: Are staff skills known and available for each task?
Procurement Management Plan: Based on your Channel Management project communication management plan, what worked well?

Step-by-step and complete Channel Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 Channel Management project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 Channel Management project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 Channel Management project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 Channel Management project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 Channel Management project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 Channel Management project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any Channel Management project with this in-depth Channel Management Toolkit.

In using the Toolkit you will be better able to:

Diagnose Channel Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in Channel Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Channel Management investments work better.

This Channel Management All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

TRUSTED BY NEARLY 200.000 PROFESSIONALS:

'As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.'

'I spent months shopping for an external consultant before realizing that The Art of Service would allow my team to consult themselves! Not only did we save time not catching a consultant up to speed, we were able to keep our company information and industry secrets confidential.'

'After utilizing toolkits from The Art of Service, I was able to identify threats within my organization to which I was completely unaware. Using my teams knowledge as a competitive advantage, we now have superior systems that save time and energy.'

'Many of our competitors have asked us about our secret sauce. When I tell them it is the knowledge we have in-house, they never believe me. Little do they know The Art of Service toolkits are working behind the scenes.'

'Before The Art of Service, I waited eagerly for consulting company reports to come out each month. These reports kept us up to speed but provided little value because they put our competitors on the same playing field. With The Art of Service, we have uncovered unique insights to drive our business forward.'

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'Instead of investing extensive resources into an external consultant, we can spend more of our budget towards pursuing our company goals and objectives, while also spending a little more on corporate holiday parties.'

'I used the questionnaires to interview members of my team. I never knew how many insights we could produce collectively with our internal knowledge.'

Checklists:

Checklists:Channel Management Checklist Report on CUSTOMER.pdf

Checklists:Channel Management Checklist Report on BUSINESS.pdf

Checklists:Channel Management Checklist Report on CHANNEL.pdf

Checklists:Channel Management Checklist Report on MANAGEMENT.pdf

Checklists:Channel Management Checklist Report on CHANNELS.pdf

Checklists:Channel Management Checklist Report on ORGANIZATION.pdf

STEP 1 Get your bearings:

STEP 1 Get your bearings:Channel_Management_Quick_Exploratory_Self-Assessment_Guide.pdf

STEP 1 Get your bearings:Channel Management Self-Assessment Pre-Filled EXAMPLE.xlsx

STEP 2 Set concrete goals tasks dates and numbers you can track:

STEP 2 Set concrete goals tasks dates and numbers you can track:Channel_Management.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:Channel Management Self-Assessment.xlsx

..and the Project Management resources in 'STEP 3: Implement, Track, follow up and revise strategy' as described above.

Who This Toolkit Is For

This Toolkit is specifically designed for professionals who want to get results or those who want to sell more of their products and services such as…

Coaching or Consulting
Online Courses
Masterminds
Professional Services
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Events and seminars
Software / SaaS
Done-for-you Services

Bottom line, if you are managing high-end products and services, this toolkit will help you know more, see more and sell more - as well as train your people and co-workers to do so.

If you are a professional who wants to level-up, this Toolkit will help you do exactly that. And if you ever decide to launch products or services, this Toolkit will give you the skills that will not only serve you today as a professional but also in the future as an entrepreneur.

These skills will enrich every part of your life.

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What have you tried to fix it?
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Is this problem affecting your life in other ways, and how?

Tried:

What have you tried so far to fix this? Is there pain of frustration to solve this all on your own?

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What is stopping you from achieving this all on your own without any help? If your answer is one of these three answers, this Toolkit is right for you:

I do not know how to do it
I want to follow a proven process from someone that has already done it
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