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Questions buyers ask

What does The Art of Service sell in Australia?

Practical professional courses, toolkits and certification kits for business and technology leaders, covering skills such as governance, compliance, standards, AI and automation. Toolkits and courses are delivered digitally.

When will I receive my toolkit or eLearning access?

You receive the product with your order confirmation, which contains the access details. Some toolkits and courses are refreshed regularly, and for those our staff send the access details within 12 hours so you have the latest version.

How do I pay, and how fast is delivery?

Pay by Visa, Mastercard, American Express or PayPal and your product is delivered immediately, or within 12 hours where delivery is by email. You also receive an order confirmation by email with your invoice or receipt.

Can I cancel an order or get a refund?

Contact customer service in writing by email and briefly explain why. Requests are reviewed within 2 business days. Refunds for toolkit downloads must be requested within 48 hours of ordering and all other refunds within 14 days, and are returned to the card used.

How do I contact The Art of Service?

Use the Contact Us page, call +61 7 3205 2596, or write to The Art of Service, GPO Box 2673, Brisbane QLD 4001, Australia.