Are there Class of service problems defined? Is Supporting Class of service documentation required? What about Class of service Analysis of results? Do we aggressively reward and promote the people who have the biggest impact on creating excellent Class of service services/products? How do you assess your Class of service workforce capability and capacity needs, including skills, competencies, and staffing levels?
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Contains extensive criteria grounded in past and current successful projects and activities by experienced Class of service practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Class of service are maximized with professional results.
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Questions? Contact The Art of Service