Consumer Services Second Edition

$359.00
SKU:
9780655421580
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Paperback: 278 pages. FREE delivery.
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Does the Consumer Services task fit the client's priorities? Who is responsible for Consumer Services? What will drive Consumer Services change? What threat is Consumer Services addressing? Is the Consumer Services process severely broken such that a re-design is necessary?

This one-of-a-kind Consumer Services self-assessment will make you the trusted Consumer Services domain veteran by revealing just what you need to know to be fluent and ready for any Consumer Services challenge.

How do I reduce the effort in the Consumer Services work to be done to get problems solved? How can I ensure that plans of action include every Consumer Services task and that every Consumer Services outcome is in place? How will I save time investigating strategic and tactical options and ensuring Consumer Services costs are low? How can I deliver tailored Consumer Services advice instantly with structured going-forward plans?

There is no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Consumer Services essentials are covered, from every angle: the Consumer Services self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Consumer Services outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Consumer Services practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Consumer Services are maximized with professional results.

Your purchase includes access details to the Consumer Services self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard, and...

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Plus an extra, special, resource that helps you with project managing.

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Questions? Contact The Art of Service