What is customer self-service and support's impact on utilizing the best solution(s)? Is there a customer self-service and support management charter, including business case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan? in other words, can we track that any customer self-service and support project is implemented as planned, and is it working? Who are the customer self-service and support improvement team members, including Management Leads and Coaches? Is maximizing customer self-service and support protection the same as minimizing customer self-service and support loss?
This valuable customer self-service and support self-assessment will make you the assured customer self-service and support domain visionary by revealing just what you need to know to be fluent and ready for any customer self-service and support challenge.
How do I reduce the effort in the customer self-service and support work to be done to get problems solved? How can I ensure that plans of action include every customer self-service and support task and that every customer self-service and support outcome is in place? How will I save time investigating strategic and tactical options and ensuring customer self-service and support costs are low? How can I deliver tailored customer self-service and support advice instantly with structured going-forward plans?
There is no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all customer self-service and support essentials are covered, from every angle: the customer self-service and support self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that customer self-service and support outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced customer self-service and support practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in customer self-service and support are maximized with professional results.
Your purchase includes access details to the customer self-service and support self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard, and...
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
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