Customer Usage Toolkit

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Be accountable for learning to interpret standard contractual documents, technical data, Customer Usage data, maintenance practices, operation characteristics, and related reports for assigned contracts to determine spares provisioning or maintenance repair requirements.

More Uses of the Customer Usage Toolkit:

  • Utilize proprietary and third party tools to identify, measure and visualize usage data to help Product Managers and research understand specific Customer Usage Patterns and trends.

  • Analyze Customer Usage in internal Data Systems to identify, communicate, and act upon both risks and opportunities; proactively drive Data Driven, account focused campaigns to increase Customer Engagement and Product Adoption.

  • Manage: feedback sales, technical, competitive, security blockers to accelerate Dynamics 365 finance and operations sales and Customer Usage.

  • Create customer account plans to improve Customer Usage or new usage opportunities.

  • Be accountable for designing and developing predictive and prescriptive models for churn prediction and Product Adoption depending on Customer Usage data.

  • Initiate: Customer Usage metrics data.

  • Arrange that your organization complies; pipelines and tools for delivering a reliable flow of metrics from all your products to help understand Customer Usage.

  • Govern: leverage Data And Analytics to track Customer Usage and consumption of learning offerings.

  • Correlate Customer Usage models of all products with Failure Modes.

  • Be accountable for developing User Interfaces and Self Service applications to support Customer Usage of the Analytical Solution.

  • Analyze existing Customer Usage and other analytics to Identify Opportunities For Improvement.

  • Perform Quantitative Analysis of market data and Customer Usage data and translate into problem solutions or Improvement Opportunities.

  • Establish: learn printing plate technology, Manufacturing Process, and Customer Usage.

  • Oversee: feedback sales, technical, competitive, security blockers to accelerate Dynamics 365 sales and Customer Usage.

  • Ensure you assess; understand Customer Usage and account health to proactively mitigate any renewal risk or product churn.

  • Methodize: monitor and report out on Customer Usage and health, developing proactive strategies for driving continued User Adoption, retention and growth.

  • Manage work with various departments to recommend changes to organization documentation to improve Customer Usage/adoption.

  • Initiate: track and maintain a log of Customer Engagements, training and report on Customer Usage.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Customer Usage Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Customer Usage related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Customer Usage specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Customer Usage Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Customer Usage improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Can you adapt and adjust to changing Customer Usage situations?

  2. Are controls defined to recognize and contain problems?

  3. Are your outputs consistent?

  4. How do you create buy-in?

  5. Are approval levels defined for contracts and supplements to contracts?

  6. What is the risk?

  7. How do your controls stack up?

  8. How can you become the company that would put you out of business?

  9. Who makes the Customer Usage decisions in your organization?

  10. What are the disruptive Customer Usage technologies that enable your organization to radically change your business processes?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Customer Usage book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Customer Usage self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Customer Usage Self-Assessment and Scorecard you will develop a clear picture of which Customer Usage areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Customer Usage Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Customer Usage projects with the 62 implementation resources:

  • 62 step-by-step Customer Usage Project Management Form Templates covering over 1500 Customer Usage project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Customer Usage project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Customer Usage Project Team have enough people to execute the Customer Usage Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Customer Usage Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Customer Usage Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Customer Usage project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Customer Usage project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Customer Usage project with this in-depth Customer Usage Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Customer Usage projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Customer Usage and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Usage investments work better.

This Customer Usage All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.