Employee Experiences Toolkit

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  • Be accountable for Providing Research on employee programs and Best Practices.

  • Manage IT staff, recruiting, training, and ensuring high Employee Engagement, and accurate timekeeping and reporting.

  • Ensure you mastermind; lead delivery of a comprehensive Internal Communication strategy that drive Employee Engagement and meaningful connection to your organizations strategy and broader Organization Strategy.

  • Develop key metrics and reports to track ROI and impact of Employee Engagement programs.

  • Be certain that your venture identifies opportunities and takes action to build strategic relationships between ones area and other areas, teams, departments, and units to achievE Business goals.

  • Warrant that your strategy creates disciplinary letters for high level staff based on information received form upper management to document the disciplinary process and inform the employee of the outcome of the Disciplinary Action.

  • Ensure you specify; lead the Customer Service Team to successfully meet and exceed results in all service metrics; quality, employee relations, staffing, Service Levels, Management Development, training, process and procedures.

  • Warrant that your enterprise complies; this employee provides the oversight, planning, and management of all financial matters of the Public Services Department.

  • Perform analysis of Contact Center data to provide insight into reasons for calls, employee performance, forecast variances, KPI variances, cost per call and other data relative to Contact Center performance.

  • Collaborate with the Corporate office for time keeping, billing, employee relations, contract support and recruiting.

  • Adhere to all policies, procedures, and Best Practices in accordance with the Employee Handbook and/or other organization communications.

  • Consult with marketing on Internal Communications that pertain to employee impact, engagement and transformation.

  • Ensure compliance with organization Policies and Procedures, while identifying solutions to daily operations challenges and needs.

  • Provide courteous, responsive, respectful, accessible and seamless Customer Service aligned with the Development Centers Customer Service Standards and all applicable organization Customer Service standards and employee policies.

  • Manage work with the Quality Management to develop and implement personal Annual Performance Objectives (part of the employee Performance Process) that support your organizations Strategic Objectives.

  • Confirm your venture assess each wholesale door before approving the opening and ensure assortment, merchandising, staff training and marketing support are in line with thE Business plan.

  • Be certain that your design complies; conducts Employee Benefits Training Sessions for organization departments, divisions, unions, or employees.

  • Establish that your corporation complies; Rewards And Recognition Implement Employee Engagement and recognition programs.

  • Introduce innovative, differentiating Infrastructure And Operations capabilities that enhance your overall competitive capabilities and enhance employee productivity.

  • Drive the development and implementation of strategies and tactics for equitable recruiting, Talent Development and retention; advises on ways to reduce and ultimately eliminate disparities in all stages of the employee life cycle.

  • Ensure your venture develops, support and maintains a performance Management System that support your organization and employee growth in a progressive framework.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Employee Experiences Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Employee Experiences related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Employee Experiences specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Employee Experiences Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Employee Experiences improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How do you prevent mis-estimating cost?

  2. What process should you select for improvement?

  3. Is the suppliers process defined and controlled?

  4. Does management have the right priorities among projects?

  5. Who controls the risk?

  6. What is the scope?

  7. How significant is the improvement in the eyes of the end user?

  8. How do you stay flexible and focused to recognize larger Employee Experiences results?

  9. How many trainings, in total, are needed?

  10. Are indirect costs charged to the Employee Experiences program?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Employee Experiences book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Employee Experiences self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Employee Experiences Self-Assessment and Scorecard you will develop a clear picture of which Employee Experiences areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Employee Experiences Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Employee Experiences projects with the 62 implementation resources:

  • 62 step-by-step Employee Experiences Project Management Form Templates covering over 1500 Employee Experiences project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Employee Experiences project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Employee Experiences Project Team have enough people to execute the Employee Experiences Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Employee Experiences Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Employee Experiences Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 Employee Experiences Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Employee Experiences project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Employee Experiences project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Employee Experiences project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Employee Experiences project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Employee Experiences project with this in-depth Employee Experiences Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Employee Experiences projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Employee Experiences and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Employee Experiences investments work better.

This Employee Experiences All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.