Influencing Skills in Competency Based Job Description Kit (Publication Date: 2024/02)

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:



  • Which areas of your training and skills are you unable to utilize effectively here?
  • Do you get an opportunity to utilize your training and skills effectively here?
  • How do leaders perceive your organizational culture influencing leadership practice?


  • Key Features:


    • Comprehensive set of 1569 prioritized Influencing Skills requirements.
    • Extensive coverage of 107 Influencing Skills topic scopes.
    • In-depth analysis of 107 Influencing Skills step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 107 Influencing Skills case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Client Management, Marketing Skills, Job Competencies, Job Mastery, Friendly Tone, Team Competency, Competency Based Hiring, ROI Analysis, Systems Review, Training Program Development, Communication Culture, Resource Utilization, Knowledge Areas, Product Knowledge, Communication Abilities, Crisis Management, Core Skills, Financial Management, Performance Evaluation, Continuous Learning, Resource Management, Subordinate Characteristics, Data Analysis, Customer Retention, Performance Standards, Employee Relations, Stress Management, Public Speaking, Soft Skills, Web Design, Conflict Management, Presentation Skills, Talent Acquisition, Process Documentation, Employee Development, Market Analysis, Influencing Skills, Critical Thinking, Diversity And Inclusion, Vendor Management, Personal Capabilities, Strategic Thinking, Policy Development, Performance Monitoring, Cognitive Abilities, Human Resource Management, Organizational Culture, Technical Expertise, Customer Service, Contract Negotiation, Key Responsibilities, Competency Based Job Description, Risk Management, Detailed Oriented, Report Writing, Attention To Detail, Problem Solving, Performance Improvement, Safety Procedures, Job Fit, Interpersonal Skills, Service Orientation, Job Duties, Critical Analysis, Leadership Qualities, Performance Management System, Vendor Negotiation, Project Management, Effective Planning, Industry Knowledge, Performance Tracking, Time Management, Cross Functional Collaboration, Behavioral Traits, Talent Management, Planning Abilities, Client Relations, Process Improvement, Employee Engagement, Individual Competencies, Technical Skills, SOP Management, Research Skills, Problem Identification, Team Leadership, Emotional Intelligence, Computer Literacy, Achieving Success, Analytical Skills, Data Entry, Sales Skills, Continuous Improvement, Decision Making, Quality Control, Problem Description, Diversity Inclusion, Software Proficiency, Communication Style, Training And Development, Workplace Diversity, Ethical Standards, Conflict Resolution, Change Management, Sales Strategy, Work Activities, Goal Setting, Performance Objectives




    Influencing Skills Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):


    Influencing Skills


    Influencing skills refer to the ability to use communication, persuasion, and negotiation techniques to achieve desired outcomes. You may struggle with areas of the training that involve anticipating and responding to resistance or building relationships with others.


    1. Active Listening: Benefits include better understanding of others′ perspectives and building stronger relationships.
    2. Persuasive Communication: Helps in convincing and motivating others, leading to successful collaborations and achieving goals.
    3. Negotiation Techniques: Improves ability to find mutually beneficial solutions and resolve conflicts efficiently.
    4. Interpersonal Effectiveness: Builds positive relationships, fosters teamwork, and enhances overall workplace communication.
    5. Empathy: Enables to empathize with others and understand their needs, resulting in improved communication and cooperation.
    6. Conflict Resolution: Enhances ability to manage difficult situations and build strong relationships amid differences.
    7. Networking Skills: Helps in building a strong professional network and leveraging it for career growth opportunities.
    8. Influence Without Authority: Allows to persuade and influence those not in direct authority, leading to successful outcomes.
    9. Adaptive Communication: Effective for communicating with individuals from diverse backgrounds and adapting to different communication styles.
    10. Emotional Intelligence: Enhances self-awareness, relationship management, and overall leadership capabilities.

    CONTROL QUESTION: Which areas of the training and skills are you unable to utilize effectively here?


    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    In 10 years, my big audacious goal for Influencing Skills is to not only master all of the current training and skills, but to be able to create meaningful and positive change in all areas of my life through effective influence.

    Specifically, I want to be able to utilize my influencing skills effectively in highly complex and challenging situations, such as negotiating with multiple parties, resolving conflicts between individuals or organizations, and leading large teams towards a common goal.

    I also want to enhance my ability to build strong and authentic relationships, communicate effectively across different cultures and backgrounds, and adapt my influencing style to different personalities and situations.

    Furthermore, I aim to become an expert in understanding and leveraging power dynamics, building coalitions and alliances, and using persuasion and diplomacy to drive positive outcomes.

    Overall, my ultimate goal is to become a masterful influencer who can positively impact individuals, teams, organizations, and even society as a whole. I believe that by continuously improving and honing my influencing skills over the next 10 years, I can achieve this big hairy audacious goal and make meaningful contributions towards a better world.

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    Influencing Skills Case Study/Use Case example - How to use:



    Synopsis:

    ABC Corporation is a leading pharmaceutical company that specializes in manufacturing and marketing innovative drugs for the treatment of various diseases. The company has a strong presence in the global pharmaceutical market and is known for its high-quality products and customer-centric approach. However, despite its success, ABC Corporation has been facing challenges in effectively utilizing influencing skills within their organization.

    The company′s management recognized the need to enhance their influencing skills in order to maintain a competitive edge in the market, build stronger relationships with key stakeholders, and achieve better results. They decided to invest in a training program on influencing skills to equip their employees with the necessary tools and techniques to effectively influence others.

    Consulting Methodology:

    A consulting firm specializing in leadership and communication skills was hired to conduct a comprehensive training program on influencing skills for the employees at ABC Corporation. The program included interactive workshops, role-playing exercises, case studies, and discussions to help employees understand the key concepts of influencing and how to apply them in real-world situations.

    Deliverables:

    The consulting firm delivered a customized training program on influencing skills that focused on the following key areas:

    1. Understanding the Power Dynamics: The program helped employees understand the dynamics of power in an organization and how it impacts the process of influencing. It also explored different sources of power, such as positional power, expertise, and relationships, and how to leverage them effectively.

    2. Effective Communication: The program emphasized the importance of effective communication in influencing others. It provided practical tips and techniques for improving communication skills, such as active listening, non-verbal cues, and framing messages in a persuasive manner.

    3. Building Trust: The program highlighted the significance of trust in the process of influencing and explained how to establish and maintain trust with colleagues, stakeholders, and clients. It also covered strategies for rebuilding trust in case of a breakdown.

    4. Negotiation Skills: As negotiations are an essential part of influencing, the program focused on developing effective negotiation skills in participants. It covered topics such as setting goals, identifying common ground, and finding win-win solutions.

    5. Overcoming Resistance: The program addressed the issue of resistance and how to deal with it effectively. It provided practical tools and techniques for understanding the reasons behind resistance, managing objections, and winning over skeptics.

    Implementation Challenges:

    The implementation of the training program on influencing skills faced some challenges that needed to be addressed in order to achieve successful outcomes. These challenges included:

    1. Resistance to Change: Some employees were hesitant to participate in the training program, citing a lack of time or doubting its relevance to their job roles.

    2. Cultural Differences: As ABC Corporation is a global company, the program had to accommodate cultural differences and diverse communication styles.

    3. Limited Time and Resources: As the training program was conducted in-house, there were limitations in terms of time and resources available for delivering the program.

    KPIs and Management Considerations:

    The success of the training program was measured using both quantitative and qualitative KPIs, including:

    1. Feedback surveys from participants on the relevance, usefulness, and applicability of the training program.

    2. Pre and post-program assessments to measure the improvement in participants′ knowledge and skills related to influencing.

    3. Feedback from managers on the performance of their team members in terms of influencing after the training program.

    4. The number of successful negotiations and resolved conflicts within the organization.

    The management of ABC Corporation was actively involved in the training program and ensured its successful implementation by:

    1. Communicating the importance of influencing skills to all employees and encouraging them to participate in the program.

    2. Providing necessary resources and support for the smooth execution of the training program.

    3. Identifying and addressing any barriers or challenges faced during the implementation process.

    Conclusion:

    The training program on influencing skills proved to be a valuable investment for ABC Corporation. The program helped employees develop a better understanding of the key concepts and techniques of influencing, leading to improved communication, trust-building, and negotiating skills. As a result, the company saw an increase in successful negotiations, resolved conflicts, and stronger relationships with stakeholders. The employees also reported feeling more confident and empowered in their roles, enhancing overall job satisfaction and motivation. This case study highlights the importance of investing in continuous training and development of employees, especially in areas such as influencing skills, which can have a significant impact on an organization′s success.

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