Information technology operations Second Edition

$359.00
SKU:
9780655165866
Availability:
Paperback: 116 pages. FREE delivery.
Adding to cart… The item has been added

How can we incorporate support to ensure safe and effective use of Information technology operations into the services that we provide? How will variation in the actual durations of each activity be dealt with to ensure that the expected Information technology operations results are met? In what ways are Information technology operations vendors and us interacting to ensure safe and effective use? What business benefits will Information technology operations goals deliver if achieved? Are assumptions made in Information technology operations stated explicitly?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable roleó In EVERY group, company, organization and department.

Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Information technology operations investments work better.

This Information technology operations All-Inclusive Self-Assessment enables You to be that person.

All the tools you need to an in-depth Information technology operations Self-Assessment. Featuring 634 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Information technology operations improvements can be made.

In using the questions you will be better able to:

- diagnose Information technology operations projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

- implement evidence-based best practice strategies aligned with overall goals

- integrate recent advances in Information technology operations and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the Information technology operations Scorecard, you will develop a clear picture of which Information technology operations areas need attention.

Your purchase includes access details to the Information technology operations self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Questions? Contact The Art of Service