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ISO 38500; A Complete Practical Guide to IT Governance and Management

ISO 38500; A Complete Practical Guide to IT Governance and Management

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ISO 38500: A Complete Practical Guide to IT Governance and Management

ISO 38500: A Complete Practical Guide to IT Governance and Management

This comprehensive course provides a practical guide to IT governance and management, based on the international standard ISO 38500. Participants will gain a deep understanding of the principles, practices, and tools required to effectively govern and manage IT in their organizations.

Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive: Engage with instructors and peers through interactive discussions and activities.
  • Engaging: Learn through real-world examples, case studies, and hands-on projects.
  • Comprehensive: Cover all aspects of IT governance and management, from principles to practices.
  • Personalized: Get tailored feedback and guidance from expert instructors.
  • Up-to-date: Stay current with the latest developments in IT governance and management.
  • Practical: Apply learning to real-world scenarios and projects.
  • Real-world applications: Learn from experienced instructors with industry expertise.
  • High-quality content: Access a wealth of resources, including videos, readings, and templates.
  • Expert instructors: Learn from experienced professionals with a deep understanding of IT governance and management.
  • Certification: Receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Access course materials and learn at your own pace.
  • User-friendly: Navigate the course platform with ease, using any device.
  • Mobile-accessible: Learn on-the-go, using your mobile device.
  • Community-driven: Connect with peers and instructors through online discussions.
  • Actionable insights: Gain practical knowledge and skills to apply in your organization.
  • Hands-on projects: Apply learning to real-world scenarios and projects.
  • Bite-sized lessons: Learn in manageable chunks, with clear objectives and outcomes.
  • Lifetime access: Access course materials and resources forever.
  • Gamification: Engage with the course through interactive activities and challenges.
  • Progress tracking: Monitor your progress and stay on track.


Course Outline

Chapter 1: Introduction to IT Governance and Management

  • Defining IT governance and management
  • Understanding the importance of IT governance and management
  • Overview of the ISO 38500 standard

Chapter 2: Principles of IT Governance

  • Understanding the principles of IT governance
  • Applying the principles of IT governance in practice
  • Case study: Implementing IT governance principles in an organization

Chapter 3: IT Governance Frameworks and Models

  • Overview of IT governance frameworks and models
  • COBIT framework
  • ITIL framework
  • ISO 27001 standard

Chapter 4: IT Governance Roles and Responsibilities

  • Defining IT governance roles and responsibilities
  • Understanding the role of the IT governance committee
  • Case study: Implementing IT governance roles and responsibilities in an organization

Chapter 5: IT Risk Management

  • Understanding IT risk management
  • Identifying and assessing IT risks
  • Mitigating and managing IT risks

Chapter 6: IT Compliance and Assurance

  • Understanding IT compliance and assurance
  • Overview of IT compliance frameworks and standards
  • Case study: Implementing IT compliance and assurance in an organization

Chapter 7: IT Governance Metrics and Reporting

  • Defining IT governance metrics and reporting
  • Understanding the importance of IT governance metrics and reporting
  • Case study: Implementing IT governance metrics and reporting in an organization

Chapter 8: IT Governance Culture and Awareness

  • Understanding IT governance culture and awareness
  • Building an IT governance culture
  • Case study: Implementing IT governance culture and awareness in an organization

Chapter 9: IT Governance Maturity and Roadmap

  • Understanding IT governance maturity and roadmap
  • Assessing IT governance maturity
  • Developing an IT governance roadmap

Chapter 10: IT Governance Implementation and Sustainability

  • Understanding IT governance implementation and sustainability
  • Implementing IT governance in an organization
  • Sustaining IT governance in an organization

Chapter 11: IT Governance Case Studies and Best Practices

  • Real-world case studies of IT governance implementation
  • Best practices for IT governance implementation and sustainability

Chapter 12: IT Governance Certification and Training

  • Overview of IT governance certification and training
  • Preparing for IT governance certification
  • Maintaining IT governance certification
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