ISO 9000 Complete Self-Assessment

ISO 9000 Complete Self-Assessment

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This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in ISO 9000 assessment.

'The Art of Service's self assessment was able to automatically detect key issues from multiple questions and prfioritize, without needing users to choose. Provides visually rich graphs and widgets to present the information more clearly Vendor support is great.' - VP, BI & Analytics in the Finance Industry

'End users are pleased with the outcome of the implementation.' - Director of Corporate Systems in the Manufacturing Industry

'The Art of Service's self-assessment has worked great for us. Ease of use and end user adaptability have been the key success factors.' - BI Practice Leader in the Government Industry

What Is The ISO 9000 Self-Assessment?

The ISO 9000 Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the ISO 9000 work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every ISO 9000 task and that every ISO 9000 outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring ISO 9000 opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored ISO 9000 advise with structured going-forward plans

All the tools you need to an in-depth ISO 9000 Self-Assessment. Featuring 622 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which ISO 9000 improvements can be made.

What You Get:

The ISO 9000 Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 622 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough ISO 9000 Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The ISO 9000 Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose ISO 9000 projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in ISO 9000 and process design strategies into practice according to best practice guidelines

Assess and define ISO 9000 with this ISO 9000 Self Assessment. Sample questions from the Complete, 622 Questions, Self-Assessment:

  • Recognize Question: What other areas of the organization might benefit from the ISO 9000 team̻s improvements, knowledge, and learning?
  • Define Question: If substitutes have been appointed, have they been briefed on the ISO 9000 goals and received regular communications as to the progress to date?
  • Measure Question: Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a ISO 9000 process. ask yourself: are the records needed as inputs to the ISO 9000 process available?
  • Analyze Question: Do the ISO 9000 decisions we make today help people and the planet tomorrow?
  • Improve Question: What are the disruptive ISO 9000 technologies that enable our organization to radically change our business processes?
  • Control Question: What are the disruptive ISO 9000 technologies that enable our organization to radically change our business processes?
  • Sustain Question: Is maximizing ISO 9000 protection the same as minimizing ISO 9000 loss?

Value [to you] of the ISO 9000 Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal ISO 9000 Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

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