When was the IT as a service start date? ask yourself: are the records needed as inputs to the IT as a service process available? What other organizational variables, such as reward systems or communication systems, affect the performance of this IT as a service process? How do we manage IT as a service Knowledge Management (KM)? Do we monitor the IT as a service decisions made and fine tune them as they evolve?
Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable roleó In EVERY group, company, organization and department.
Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT as a service investments work better.
This IT as a service All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth IT as a service Self-Assessment. Featuring 702 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT as a service improvements can be made.
In using the questions you will be better able to:
- diagnose IT as a service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in IT as a service and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the IT as a service Scorecard, you will develop a clear picture of which IT as a service areas need attention.
Your purchase includes access details to the IT as a service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Questions? Contact The Art of Service
