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Mastering ISO 19600;2014 - Implementing and Auditing Compliance Management Systems

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Mastering ISO 19600:2014 - Implementing and Auditing Compliance Management Systems



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to implement and audit compliance management systems based on the ISO 19600:2014 standard. Participants will gain a deep understanding of the standard's requirements and learn how to apply them in a practical and effective manner.



Course Objectives

  • Understand the principles and concepts of compliance management
  • Learn how to implement a compliance management system based on ISO 19600:2014
  • Understand the role of auditing in compliance management
  • Develop the skills necessary to conduct effective audits
  • Learn how to identify and address compliance risks
  • Understand the importance of continuous improvement in compliance management


Course Outline

Module 1: Introduction to Compliance Management

  • Definition and scope of compliance management
  • Benefits of compliance management
  • Overview of ISO 19600:2014
  • Key principles and concepts of compliance management

Module 2: Implementing a Compliance Management System

  • Establishing a compliance management system
  • Defining compliance policies and procedures
  • Identifying and assessing compliance risks
  • Implementing controls and mitigation strategies
  • Monitoring and reviewing compliance

Module 3: Auditing Compliance Management Systems

  • Principles and objectives of auditing
  • Audit planning and preparation
  • Conducting audits
  • Reporting and follow-up
  • Evaluating audit effectiveness

Module 4: Compliance Risk Management

  • Identifying and assessing compliance risks
  • Risk mitigation strategies
  • Implementing controls and countermeasures
  • Monitoring and reviewing risk management

Module 5: Continuous Improvement

  • Principles of continuous improvement
  • Evaluating and improving compliance management systems
  • Identifying and addressing areas for improvement
  • Implementing changes and monitoring progress

Module 6: Compliance Culture and Awareness

  • Importance of compliance culture and awareness
  • Establishing a compliance culture
  • Promoting awareness and understanding of compliance
  • Encouraging reporting and whistleblowing

Module 7: Compliance Monitoring and Review

  • Monitoring and reviewing compliance
  • Conducting regular audits and reviews
  • Evaluating compliance performance
  • Identifying and addressing areas for improvement

Module 8: Compliance Reporting and Communication

  • Importance of compliance reporting and communication
  • Establishing reporting and communication channels
  • Preparing and submitting compliance reports
  • Communicating compliance information to stakeholders

Module 9: Compliance Training and Awareness

  • Importance of compliance training and awareness
  • Establishing a compliance training program
  • Delivering compliance training and awareness
  • Evaluating compliance training effectiveness

Module 10: Compliance Management System Evaluation and Improvement

  • Evaluating compliance management system effectiveness
  • Identifying areas for improvement
  • Implementing changes and monitoring progress
  • Continuously improving the compliance management system


Certificate of Completion

Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date information
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussions
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Target Audience

  • Compliance professionals
  • Auditors and risk managers
  • Compliance officers and managers
  • Business owners and executives
  • Anyone interested in compliance management and auditing


Prerequisites

There are no prerequisites for this course. Participants should have a basic understanding of compliance management and auditing principles.

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