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Mastering ISO 9001 Implementation and Certification

Mastering ISO 9001 Implementation and Certification

$299.00
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Mastering ISO 9001 Implementation and Certification

Gain a comprehensive understanding of the ISO 9001 standard and learn how to implement and maintain a quality management system that meets the requirements of the international standard.



Course Overview

This extensive and detailed course is designed to provide participants with the knowledge, skills, and expertise needed to implement and maintain a quality management system that meets the requirements of the ISO 9001 standard.

  • Understand the principles and concepts of quality management
  • Learn how to implement and maintain a quality management system
  • Understand the requirements of the ISO 9001 standard
  • Gain practical experience in implementing and auditing a quality management system
  • Prepare for ISO 9001 certification


Course Outline

Module 1: Introduction to ISO 9001

  • History and evolution of the ISO 9001 standard
  • Benefits of implementing a quality management system
  • Key principles of quality management
  • Understanding the ISO 9001 standard
  • Overview of the ISO 9001 certification process

Module 2: Understanding the ISO 9001 Standard

  • Clause 1: Scope
  • Clause 2: Normative references
  • Clause 3: Terms and definitions
  • Clause 4: Context of the organization
  • Clause 5: Leadership
  • Clause 6: Planning
  • Clause 7: Support
  • Clause 8: Operation
  • Clause 9: Performance evaluation
  • Clause 10: Improvement

Module 3: Implementing a Quality Management System

  • Establishing a quality management system
  • Defining the scope of the quality management system
  • Identifying and analyzing stakeholders
  • Determining the context of the organization
  • Establishing quality objectives
  • Developing a quality management system documentation

Module 4: Leadership and Commitment

  • Understanding leadership and commitment
  • Establishing a quality policy
  • Defining quality objectives
  • Assigning responsibilities and authorities
  • Establishing a quality management system framework

Module 5: Planning and Risk Management

  • Understanding risk management
  • Identifying and assessing risks
  • Developing a risk management plan
  • Establishing a quality management system planning process
  • Developing a quality management system budget

Module 6: Support and Resources

  • Understanding support and resources
  • Establishing a resource planning process
  • Determining and providing necessary resources
  • Establishing a competence and awareness program
  • Developing a communication plan

Module 7: Operation and Control

  • Understanding operation and control
  • Establishing operational controls
  • Developing a product and service delivery process
  • Establishing a control of external providers process
  • Developing a release of products and services process

Module 8: Performance Evaluation and Monitoring

  • Understanding performance evaluation and monitoring
  • Establishing a monitoring and measurement process
  • Developing a internal audit process
  • Establishing a management review process
  • Developing a corrective action process

Module 9: Continual Improvement

  • Understanding continual improvement
  • Establishing a continual improvement process
  • Developing a corrective action and preventive action process
  • Establishing a quality management system review and update process

Module 10: Preparing for ISO 9001 Certification

  • Understanding the ISO 9001 certification process
  • Preparing for a stage 1 audit
  • Preparing for a stage 2 audit
  • Maintaining ISO 9001 certification


Course Benefits

Upon completion of this course, participants will:

  • Gain a comprehensive understanding of the ISO 9001 standard
  • Understand how to implement and maintain a quality management system
  • Be able to prepare for ISO 9001 certification
  • Receive a Certificate of Completion issued by The Art of Service


Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date material
  • Practical and real-world applications
  • Expert instructors
  • Flexible learning
  • User-friendly and mobile-accessible
  • Community-driven and discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service.

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