Are you exposing your organisation to legal risk, accessibility lawsuits, or service inequity by failing to assess your mobile accessibility and Mobility as a Service (MaaS) programme against global standards? The Mobile Accessibility and Mobility as a Service Self-Assessment Kit gives you immediate, structured clarity on where your current initiatives stand , and exactly what to fix. With 450+ targeted assessment questions aligned to the Web Content Accessibility Guidelines (WCAG 2.1), ISO 37120:2018, ITIL, and the Global MaaS Framework, this self-assessment identifies critical gaps in digital inclusion, transport equity, and service delivery before they trigger regulatory penalties, user complaints, or project failure. Without a formal evaluation, your mobility solutions may already be excluding 15, 20% of the population with disabilities, violating accessibility laws like the ADA, EN 301 549, or the Accessibility for Ontarians with Disabilities Act (AODA), and falling short of smart city sustainability targets. This kit ensures you close those gaps with precision, reduce compliance risk, and design inclusive, future-proof mobility ecosystems.
What You Receive
- 456 comprehensive self-assessment questions across 7 core domains: Digital Accessibility, Transport Equity, User-Centred Design, MaaS Integration, Data Privacy, Service Interoperability, and Urban Mobility Governance , enabling you to audit every layer of your mobile and MaaS infrastructure
- 72-page downloadable PDF assessment workbook with embedded scoring rubric, maturity scale (Level 1, 5), and weighted prioritisation matrix to quantify risk and track progress over time
- Excel-based gap analysis tool (XLSX) that automatically calculates compliance scores, highlights high-risk areas, and generates a custom remediation roadmap with recommended actions and timelines
- 14 policy and design benchmark templates modelled on WCAG 2.1 AA standards, EU Mobility Package directives, and WHO Guidelines on Community Mobility for Persons with Disabilities , ready for adaptation to your organisation
- 8 real-world case studies from transit authorities, smart cities, and digital service providers demonstrating how accessibility assessments prevented service disruptions and improved rider satisfaction by up to 67%
- Instant digital access to all files in PDF, XLSX, and DOCX formats , no waiting, no shipping, no third-party logins required
How This Helps You
This self-assessment transforms uncertainty into action. Each question maps directly to regulatory requirements, technical standards, and operational best practices, so you can prove due diligence during audits and avoid fines of up to 4% of annual turnover under EU accessibility legislation. By pinpointing weaknesses in app navigation, voice interface compatibility, real-time transit alerts, or multi-modal journey planning, you eliminate barriers that alienate users and damage brand trust. You gain the evidence to justify budget for inclusive design improvements, prioritise development sprints, and demonstrate measurable progress toward ESG and UN SDG 11.1.1 (sustainable urban mobility). Teams that skip structured evaluation risk launching inaccessible services, facing public backlash, losing public tenders, or failing certification under the Digital Service Standard or ISO 9241-171. With this kit, you don’t just check boxes , you build equitable, resilient mobility systems that serve everyone.
Who Is This For?
- Accessibility compliance managers needing to validate mobile app conformance with WCAG and national accessibility laws
- Smart city programme leads integrating MaaS platforms while meeting urban equity and sustainability KPIs
- Transport IT directors overseeing digital passenger services, journey planners, and mobility apps
- Public sector digital transformation officers accountable for inclusive service design and GDS compliance
- Consultants and auditors delivering third-party evaluations of mobility ecosystems or preparing clients for regulatory review
- UX researchers and product owners building accessible, multimodal travel solutions with user-centred validation
Choosing not to assess is not a neutral decision , it’s a strategic risk. The Mobile Accessibility and Mobility as a Service Self-Assessment Kit puts authoritative, standards-aligned insight in your hands today, so you can act with confidence, protect your reputation, and lead the shift toward truly inclusive mobility.
What does the Mobile Accessibility and Mobility as a Service Self-Assessment Kit include?
The Mobile Accessibility and Mobility as a Service Self-Assessment Kit includes 456 audit-ready questions across 7 domains, a 72-page PDF assessment workbook with scoring guide, an Excel-based gap analysis and roadmap generator (XLSX), 14 customisable policy and design benchmark templates, and 8 real-world case studies , all delivered as instant digital downloads in PDF, DOCX, and XLSX formats.