What will drive Omnichannel change? What are your current levels and trends in key measures or indicators of Omnichannel product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings? Is a Omnichannel Team Work effort in place? What potential environmental factors impact the Omnichannel effort? Who needs to know about Omnichannel ?
This amazing Omnichannel self-assessment will make you the established Omnichannel domain specialist by revealing just what you need to know to be fluent and ready for any Omnichannel challenge.
How do I reduce the effort in the Omnichannel work to be done to get problems solved? How can I ensure that plans of action include every Omnichannel task and that every Omnichannel outcome is in place? How will I save time investigating strategic and tactical options and ensuring Omnichannel costs are low? How can I deliver tailored Omnichannel advice instantly with structured going-forward plans?
There is no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Omnichannel essentials are covered, from every angle: the Omnichannel self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Omnichannel outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Omnichannel practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Omnichannel are maximized with professional results.
Your purchase includes access details to the Omnichannel self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.
Questions? Contact The Art of Service