This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Quality management assessment.

'The Self-Assessment is a great tool to gather feedback and input from others, especially challenges, and things to watch out for. Very helpful!' - Julie M., AWS Solution Architect

'The Art of Service self assessment' - the right tool for rapid end user adoption. Easy to learn. Every time I do an internal demo the audience is 'wowed'.' - Senior Manager, Quality Systems in the Manufacturing Industry

'Working with The Art of Service was very straightforward. We were able to complete the initiative without any hand holding. The implementation was self-driven, knowing that The Art of Service was there if there was need for help. Given our knowledge with BI tools, this transfered well with use of The Art of Service's self assessment. Also, their offering made the initiative costs-effective lowering overall cost of ownership for the solution.' - Managing Principal in the Services Industry

What Is The Quality management Self-Assessment?

The Quality management Self-Assessment's Purpose is:

• To help our clients to reduce their effort in the Quality management work they do to get their problem solved
• To help our clients in ensuring that their plans of action include every Quality management task and that every Quality management outcome is in place
• To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Quality management opportunity costs are low
• To help our clients channel implementation direction instantly to deliver tailored Quality management advise with structured going-forward plans

All the tools you need to an in-depth Quality management Self-Assessment. Featuring 638 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Quality management improvements can be made.

What You Get:

The Quality management Complete Self-Assessment Excel Dashboard

• Ensures you don't miss anything: 638 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
• Gives you a professional Dashboard to guide and perform a thorough Quality management Self-Assessment
• Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
• Is secure: Ensures offline data protection of your Self-Assessment results
  

The Quality management Complete Self Assessment eBook version of the book in print

• Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

• Diagnose Quality management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
• Implement evidence-based best practice strategies aligned with overall goals
• Integrate recent advances in Quality management and process design strategies into practice according to best practice guidelines

Assess and define Quality management with this Quality management Self Assessment. Sample questions from the Complete, 638 Questions, Self-Assessment:

• Recognize Question: What tools do you use once you have decided on a Quality management strategy and more importantly how do you choose?
• Define Question: Are there recognized Quality management problems?
• Measure Question: Are there Quality management problems defined?
• Analyze Question: How will you measure your Quality management effectiveness?
• Improve Question: Why comply with a quality management system standard?
• Control Question: Does Quality management systematically track and analyze outcomes for accountability and quality improvement?
• Sustain Question: Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Quality management process. ask yourself: are the records needed as inputs to the Quality management process available?

Value [to you] of the Quality management Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Quality management Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.