Attention all professionals and businesses!
Are you struggling to effectively manage teams in the fast-paced, technology-driven world we live in? Look no further because our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base is here to help.
With 1524 prioritized requirements and solutions, our dataset covers all the important questions you need to ask to get results by urgency and scope.
This means that no matter what your specific needs may be, our Knowledge Base has you covered.
But what sets us apart from our competitors and alternatives? Our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base is designed specifically for professionals like yourself, making it the perfect tool for managing teams in today′s tech-centered workplace.
Not only that, but our product is easy to use and affordable, making it a great alternative to expensive and complicated software solutions.
With our detailed and comprehensive product overview, you will have all the information you need to make an informed decision about utilizing our Knowledge Base for your team management needs.
Wondering about the benefits of our product? Look no further.
Our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base not only streamlines teamwork and communication, but it also humanizes AI in the workplace, creating a more inclusive and productive environment for all team members.
Still not convinced? Our extensive research on Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future has shown significant improvements in team efficiency and overall business success.
Don′t miss out on this opportunity to stay ahead of the curve and take your team management to the next level.
Concerned about the cost? We offer a cost-effective solution that is guaranteed to bring about positive results for your business.
And don′t worry about any downsides - our product is thoroughly tested and vetted to ensure that it meets the highest standards of quality and performance.
So what are you waiting for? Our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base is the ultimate tool for businesses looking to excel in today′s digital landscape.
Don′t miss out on this opportunity to revolutionize your team management and drive success for your business.
Get access to our Knowledge Base now and see the results for yourself.
Which actions has your organization taken to improve communication and collaboration in a remote/flexible work environment? Does your organization have to provide office space for a remote worker? Is your organization using the most advanced collaboration tools and apps?
Remote Collaboration
The organization has implemented strategies and technologies to facilitate effective communication and collaboration among remote employees.
1. Utilizing project management tools: This allows for real-time communication, document sharing, and task tracking to improve team collaboration and accountability.
2. Virtual team building activities: These help create a sense of camaraderie and teamwork among remote employees, fostering a more positive and productive work environment.
3. Regular team check-ins: Setting up weekly or bi-weekly team meetings via video conferencing can help keep everyone on the same page and address any issues or concerns in a timely manner.
4. Setting clear expectations and goals: Clearly defining roles, responsibilities, and expectations can help eliminate confusion and misunderstandings within a remote team.
5. Encouraging open communication: Creating a culture of open and transparent communication can help remote employees feel more connected and engaged in the team.
Benefits: Improved communication and collaboration, increased productivity, better alignment of goals and expectations, improved team dynamics and morale.
CONTROL QUESTION: Which actions has the organization taken to improve communication and collaboration in a remote/flexible work environment?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, our organization′s BHAG for remote collaboration is to have established a seamless and efficient virtual environment that fosters open communication and enhances collaborative efforts among employees, regardless of their location or working schedule.
To achieve this goal, our organization has implemented the following actions:
1. Adoption of cutting-edge technology: We have invested in state-of-the-art virtual communication tools and platforms that facilitate real-time communication, file sharing, and project management. These tools will be regularly updated to keep up with new advancements.
2. Training and Development Programs: Our organization has developed comprehensive training programs for employees to enhance their virtual communication skills and understand the etiquettes of remote collaboration. This includes effective use of communication tools, time management, and fostering a healthy work-life balance.
3. Remote Collaboration Guidelines: We have established clear guidelines and protocols for remote collaboration to ensure that all employees are aligned with the organization′s expectations. This includes regular check-ins, setting clear expectations, and utilizing virtual meeting agendas to effectively communicate and collaborate.
4. Virtual Team Building Activities: To foster a sense of teamwork and connection among employees working remotely, we have introduced regular team building activities, such as virtual retreats, online games, and social events. These activities will help build relationships and strengthen team dynamics.
5. Flexible Work Arrangements: Our organization recognizes the need for flexibility in work arrangements and offers employees the option to work remotely if their job allows it. This promotes a healthy work-life balance and can increase productivity and job satisfaction.
6. Collaborative Work Spaces: We have established virtual collaborative workspaces where employees from different teams and departments can come together to work on projects and share ideas. This will encourage cross-functional collaboration and innovation.
7. Regular Feedback and Assessment: We have implemented a feedback system to gather insights and suggestions from employees on how remote collaboration can be further improved. This will enable us to continually assess and adapt our strategies to meet the changing needs of our employees.
With these actions in place, our organization is confident that in 10 years, we will have a highly effective and productive remote collaboration system that has significantly improved communication and collaboration among our team members, regardless of their location.
"This dataset is a must-have for professionals seeking accurate and prioritized recommendations. The level of detail is impressive, and the insights provided have significantly improved my decision-making."
Client Situation:
The client is a large, global organization in the technology industry. The company has over 10,000 employees spread across different locations around the world. In response to the COVID-19 pandemic, the organization had to quickly transition to a remote work environment for all its employees. This sudden shift in the work structure posed challenges in terms of communication and collaboration among employees, leading to a decline in productivity and employee engagement. The company approached our consulting firm to help them improve communication and collaboration in this new remote work set-up.
Consulting Methodology:
Our consulting methodology followed a four-step process:
1. Assessing the current situation: The first step was to understand the current communication and collaboration dynamics within the organization by conducting surveys and interviews with employees.
2. Identifying key areas of improvement: Based on the assessment, we identified the key pain points and areas that needed improvement for effective remote collaboration.
3. Developing an action plan: We worked closely with the company′s leadership team to develop a comprehensive action plan to address the identified areas of improvement.
4. Implementation and monitoring: We provided support in implementing the action plan and closely monitored its progress to ensure its effectiveness.
Deliverables:
1. Remote Collaboration Policy: We developed a clear and concise policy that outlined guidelines for effective communication and collaboration in a remote work environment. This included protocols for virtual meetings, project management, and use of communication tools.
2. Training and Development: We provided employees with training on virtual communication, virtual project management, and time management to help them adapt to the new working style.
3. Collaboration tools: We recommended and implemented the use of collaboration tools such as video conferencing, project management software, and online document sharing platforms to facilitate remote communication and collaboration.
4. Communication strategy: We helped the organization develop a communication strategy that included regular check-ins, team huddles, and virtual team-building activities to foster a sense of connection and collaboration among remote employees.
Implementation Challenges:
1. Resistance to change: Many employees were resistant to the sudden shift to remote work, which made it challenging to implement new policies and tools.
2. Technical difficulties: The organization faced technological challenges in terms of inadequate equipment and slow internet connections for employees working in remote areas.
3. Time zone differences: With employees working from different time zones, scheduling and communication posed a challenge.
Key Performance Indicators (KPIs):
1. Employee engagement: The organization saw an increase in employee engagement, as measured by surveys, after the implementation of the new communication and collaboration initiatives.
2. Productivity: The use of collaboration tools and regular check-ins helped increase productivity, as seen through data on project completion rates.
3. Work-life balance: The organization saw an improvement in work-life balance among employees, as measured by surveys.
4. Communication effectiveness: There was a significant improvement in communication effectiveness, as reported by employees in surveys and interviews.
Management Considerations:
1. Continuous Monitoring: To ensure the sustainability of the implemented initiatives, the organization has put in place a system for continuous monitoring and evaluation.
2. Flexibility: The organization has recognized the importance of flexibility in a remote work environment and has allowed for more flexibility in work hours and tools used for collaboration.
3. Recognition and Rewards: The company has introduced recognition and rewards programs to acknowledge employees who have excelled in communication and collaboration in the remote work set-up.
4. Regular Check-ins: To address any challenges that may arise, regular check-ins and reviews are conducted with employees to gather feedback and make necessary improvements.
Conclusion:
In conclusion, with the help of our consulting firm, the organization successfully improved communication and collaboration in a remote work environment. The implemented initiatives not only addressed the initial pain points but also led to long-term benefits such as increased employee engagement and productivity. The organization recognizes the importance of continuous monitoring and is committed to continuously improving its communication and collaboration strategies in the remote work set-up. By embracing a flexible approach and adopting effective tools and strategies, the organization has adapted to the new normal of remote work and set an example for effective remote collaboration in the industry.
References:
1. Balogun, J., & Rampersad, A. (2016). The benefits of virtual teams in project management. European Journal of Training and Development, 40(1), 19-34.
2. Duarte, D. L., & Snyder, N. T. (2001). Mastering virtual teams: Strategies, tools, and techniques that succeed. John Wiley & Sons.
3. Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524.
4. Grant, A. M., Fried, Y., & Juillerat, T. (2015). Work matters: Job design in classic and contemporary perspectives. Organizational Dynamics, 44(2), 121-131.
5. Lee-Kelley, L., Sankey, T., & Lewis, M. (2015). Practitioner insights into managing virtual teams. British Journal of Management, 26(4), 749-770.
6. Oliveira, P., & Rico, R. (2015). Strengthening organizational performance through HR practices: Evidence from non-profit organizations. The International Journal of Human Resource Management, 26(8), 1053-1069.
7. Plonka, L. B., & Jürgan, L. (2016). ‘Same same, but different?’ An exploration of team processes in global virtual and face-to-face teams. Journal of Business Research, 69(10), 4242-4251.
8. Suazo, M. M., & Romeo, M. B. (2020). Virtual leadership: Managing cross-cultural teams in the digital age. Springer International Publishing.
Are you struggling to effectively manage teams in the fast-paced, technology-driven world we live in? Look no further because our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base is here to help.
With 1524 prioritized requirements and solutions, our dataset covers all the important questions you need to ask to get results by urgency and scope.
This means that no matter what your specific needs may be, our Knowledge Base has you covered.
But what sets us apart from our competitors and alternatives? Our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base is designed specifically for professionals like yourself, making it the perfect tool for managing teams in today′s tech-centered workplace.
Not only that, but our product is easy to use and affordable, making it a great alternative to expensive and complicated software solutions.
With our detailed and comprehensive product overview, you will have all the information you need to make an informed decision about utilizing our Knowledge Base for your team management needs.
Wondering about the benefits of our product? Look no further.
Our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base not only streamlines teamwork and communication, but it also humanizes AI in the workplace, creating a more inclusive and productive environment for all team members.
Still not convinced? Our extensive research on Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future has shown significant improvements in team efficiency and overall business success.
Don′t miss out on this opportunity to stay ahead of the curve and take your team management to the next level.
Concerned about the cost? We offer a cost-effective solution that is guaranteed to bring about positive results for your business.
And don′t worry about any downsides - our product is thoroughly tested and vetted to ensure that it meets the highest standards of quality and performance.
So what are you waiting for? Our Remote Collaboration and Humanization of AI, Managing Teams in a Technology-Driven Future Knowledge Base is the ultimate tool for businesses looking to excel in today′s digital landscape.
Don′t miss out on this opportunity to revolutionize your team management and drive success for your business.
Get access to our Knowledge Base now and see the results for yourself.
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1524 prioritized Remote Collaboration requirements. - Extensive coverage of 104 Remote Collaboration topic scopes.
- In-depth analysis of 104 Remote Collaboration step-by-step solutions, benefits, BHAGs.
- Detailed examination of 104 Remote Collaboration case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Blockchain Technology, Crisis Response Planning, Privacy By Design, Bots And Automation, Human Centered Design, Data Visualization, Human Machine Interaction, Team Effectiveness, Facilitating Change, Digital Transformation, No Code Low Code Development, Natural Language Processing, Data Labeling, Algorithmic Bias, Adoption In Organizations, Data Security, Social Media Monitoring, Mediated Communication, Virtual Training, Autonomous Systems, Integrating Technology, Team Communication, Autonomous Vehicles, Augmented Reality, Cultural Intelligence, Experiential Learning, Algorithmic Governance, Personalization In AI, Robot Rights, Adaptability In Teams, Technology Integration, Multidisciplinary Teams, Intelligent Automation, Virtual Collaboration, Agile Project Management, Role Of Leadership, Ethical Implications, Transparency In Algorithms, Intelligent Agents, Generative Design, Virtual Assistants, Future Of Work, User Friendly Interfaces, Continuous Learning, Machine Learning, Future Of Education, Data Cleaning, Explainable AI, Internet Of Things, Emotional Intelligence, Real Time Data Analysis, Open Source Collaboration, Software Development, Big Data, Talent Management, Biometric Authentication, Cognitive Computing, Unsupervised Learning, Team Building, UX Design, Creative Problem Solving, Predictive Analytics, Startup Culture, Voice Activated Assistants, Designing For Accessibility, Human Factors Engineering, AI Regulation, Machine Learning Models, User Empathy, Performance Management, Network Security, Predictive Maintenance, Responsible AI, Robotics Ethics, Team Dynamics, Intercultural Communication, Neural Networks, IT Infrastructure, Geolocation Technology, Data Governance, Remote Collaboration, Strategic Planning, Social Impact Of AI, Distributed Teams, Digital Literacy, Soft Skills Training, Inclusive Design, Organizational Culture, Virtual Reality, Collaborative Decision Making, Digital Ethics, Privacy Preserving Technologies, Human AI Collaboration, Artificial General Intelligence, Facial Recognition, User Centered Development, Developmental Programming, Cloud Computing, Robotic Process Automation, Emotion Recognition, Design Thinking, Computer Assisted Decision Making, User Experience, Critical Thinking Skills
Remote Collaboration Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Remote Collaboration
The organization has implemented strategies and technologies to facilitate effective communication and collaboration among remote employees.
1. Utilizing project management tools: This allows for real-time communication, document sharing, and task tracking to improve team collaboration and accountability.
2. Virtual team building activities: These help create a sense of camaraderie and teamwork among remote employees, fostering a more positive and productive work environment.
3. Regular team check-ins: Setting up weekly or bi-weekly team meetings via video conferencing can help keep everyone on the same page and address any issues or concerns in a timely manner.
4. Setting clear expectations and goals: Clearly defining roles, responsibilities, and expectations can help eliminate confusion and misunderstandings within a remote team.
5. Encouraging open communication: Creating a culture of open and transparent communication can help remote employees feel more connected and engaged in the team.
Benefits: Improved communication and collaboration, increased productivity, better alignment of goals and expectations, improved team dynamics and morale.
CONTROL QUESTION: Which actions has the organization taken to improve communication and collaboration in a remote/flexible work environment?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, our organization′s BHAG for remote collaboration is to have established a seamless and efficient virtual environment that fosters open communication and enhances collaborative efforts among employees, regardless of their location or working schedule.
To achieve this goal, our organization has implemented the following actions:
1. Adoption of cutting-edge technology: We have invested in state-of-the-art virtual communication tools and platforms that facilitate real-time communication, file sharing, and project management. These tools will be regularly updated to keep up with new advancements.
2. Training and Development Programs: Our organization has developed comprehensive training programs for employees to enhance their virtual communication skills and understand the etiquettes of remote collaboration. This includes effective use of communication tools, time management, and fostering a healthy work-life balance.
3. Remote Collaboration Guidelines: We have established clear guidelines and protocols for remote collaboration to ensure that all employees are aligned with the organization′s expectations. This includes regular check-ins, setting clear expectations, and utilizing virtual meeting agendas to effectively communicate and collaborate.
4. Virtual Team Building Activities: To foster a sense of teamwork and connection among employees working remotely, we have introduced regular team building activities, such as virtual retreats, online games, and social events. These activities will help build relationships and strengthen team dynamics.
5. Flexible Work Arrangements: Our organization recognizes the need for flexibility in work arrangements and offers employees the option to work remotely if their job allows it. This promotes a healthy work-life balance and can increase productivity and job satisfaction.
6. Collaborative Work Spaces: We have established virtual collaborative workspaces where employees from different teams and departments can come together to work on projects and share ideas. This will encourage cross-functional collaboration and innovation.
7. Regular Feedback and Assessment: We have implemented a feedback system to gather insights and suggestions from employees on how remote collaboration can be further improved. This will enable us to continually assess and adapt our strategies to meet the changing needs of our employees.
With these actions in place, our organization is confident that in 10 years, we will have a highly effective and productive remote collaboration system that has significantly improved communication and collaboration among our team members, regardless of their location.
Customer Testimonials:
"This dataset is a must-have for professionals seeking accurate and prioritized recommendations. The level of detail is impressive, and the insights provided have significantly improved my decision-making."
"I can`t express how impressed I am with this dataset. The prioritized recommendations are a lifesaver, and the attention to detail in the data is commendable. A fantastic investment for any professional."
"This dataset has been a game-changer for my business! The prioritized recommendations are spot-on, and I`ve seen a significant improvement in my conversion rates since I started using them."
Remote Collaboration Case Study/Use Case example - How to use:
Client Situation:
The client is a large, global organization in the technology industry. The company has over 10,000 employees spread across different locations around the world. In response to the COVID-19 pandemic, the organization had to quickly transition to a remote work environment for all its employees. This sudden shift in the work structure posed challenges in terms of communication and collaboration among employees, leading to a decline in productivity and employee engagement. The company approached our consulting firm to help them improve communication and collaboration in this new remote work set-up.
Consulting Methodology:
Our consulting methodology followed a four-step process:
1. Assessing the current situation: The first step was to understand the current communication and collaboration dynamics within the organization by conducting surveys and interviews with employees.
2. Identifying key areas of improvement: Based on the assessment, we identified the key pain points and areas that needed improvement for effective remote collaboration.
3. Developing an action plan: We worked closely with the company′s leadership team to develop a comprehensive action plan to address the identified areas of improvement.
4. Implementation and monitoring: We provided support in implementing the action plan and closely monitored its progress to ensure its effectiveness.
Deliverables:
1. Remote Collaboration Policy: We developed a clear and concise policy that outlined guidelines for effective communication and collaboration in a remote work environment. This included protocols for virtual meetings, project management, and use of communication tools.
2. Training and Development: We provided employees with training on virtual communication, virtual project management, and time management to help them adapt to the new working style.
3. Collaboration tools: We recommended and implemented the use of collaboration tools such as video conferencing, project management software, and online document sharing platforms to facilitate remote communication and collaboration.
4. Communication strategy: We helped the organization develop a communication strategy that included regular check-ins, team huddles, and virtual team-building activities to foster a sense of connection and collaboration among remote employees.
Implementation Challenges:
1. Resistance to change: Many employees were resistant to the sudden shift to remote work, which made it challenging to implement new policies and tools.
2. Technical difficulties: The organization faced technological challenges in terms of inadequate equipment and slow internet connections for employees working in remote areas.
3. Time zone differences: With employees working from different time zones, scheduling and communication posed a challenge.
Key Performance Indicators (KPIs):
1. Employee engagement: The organization saw an increase in employee engagement, as measured by surveys, after the implementation of the new communication and collaboration initiatives.
2. Productivity: The use of collaboration tools and regular check-ins helped increase productivity, as seen through data on project completion rates.
3. Work-life balance: The organization saw an improvement in work-life balance among employees, as measured by surveys.
4. Communication effectiveness: There was a significant improvement in communication effectiveness, as reported by employees in surveys and interviews.
Management Considerations:
1. Continuous Monitoring: To ensure the sustainability of the implemented initiatives, the organization has put in place a system for continuous monitoring and evaluation.
2. Flexibility: The organization has recognized the importance of flexibility in a remote work environment and has allowed for more flexibility in work hours and tools used for collaboration.
3. Recognition and Rewards: The company has introduced recognition and rewards programs to acknowledge employees who have excelled in communication and collaboration in the remote work set-up.
4. Regular Check-ins: To address any challenges that may arise, regular check-ins and reviews are conducted with employees to gather feedback and make necessary improvements.
Conclusion:
In conclusion, with the help of our consulting firm, the organization successfully improved communication and collaboration in a remote work environment. The implemented initiatives not only addressed the initial pain points but also led to long-term benefits such as increased employee engagement and productivity. The organization recognizes the importance of continuous monitoring and is committed to continuously improving its communication and collaboration strategies in the remote work set-up. By embracing a flexible approach and adopting effective tools and strategies, the organization has adapted to the new normal of remote work and set an example for effective remote collaboration in the industry.
References:
1. Balogun, J., & Rampersad, A. (2016). The benefits of virtual teams in project management. European Journal of Training and Development, 40(1), 19-34.
2. Duarte, D. L., & Snyder, N. T. (2001). Mastering virtual teams: Strategies, tools, and techniques that succeed. John Wiley & Sons.
3. Gajendran, R. S., & Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524.
4. Grant, A. M., Fried, Y., & Juillerat, T. (2015). Work matters: Job design in classic and contemporary perspectives. Organizational Dynamics, 44(2), 121-131.
5. Lee-Kelley, L., Sankey, T., & Lewis, M. (2015). Practitioner insights into managing virtual teams. British Journal of Management, 26(4), 749-770.
6. Oliveira, P., & Rico, R. (2015). Strengthening organizational performance through HR practices: Evidence from non-profit organizations. The International Journal of Human Resource Management, 26(8), 1053-1069.
7. Plonka, L. B., & Jürgan, L. (2016). ‘Same same, but different?’ An exploration of team processes in global virtual and face-to-face teams. Journal of Business Research, 69(10), 4242-4251.
8. Suazo, M. M., & Romeo, M. B. (2020). Virtual leadership: Managing cross-cultural teams in the digital age. Springer International Publishing.
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
