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    Mystery Student - Module two of the Help Desk Analyst online training(Post)

    What did I learn in this module?The position of a Help Desk Technician is already the second-in -line in the hierarchy of service providers. This means that the situation has already been assessed by

    Why would you use virtualized technology?(Post)

    There are many reasons why a business would want to adopt virtualization. Some of the main reasons why a business would want to migrate from a physical environment to a virtual one are detailed below.

    Cloud Computing for the Enterprise(Post)

    Cloud Computing for the EnterpriseHow individual cloud computing services are being independently implemented by companies in a variety of waysIt is common (in today's world of cloud computing) to fin

    Things to consider when managing a Virtualized Environment(Post)

    When talking about support issues in a virtualized environment, there are two possible meanings. Firstly we have technical support, which is basically the personnel who support virtualization technolo

    Cloud-Enabled BPM Platforms(Post)

    Cloud-Enabled BPM PlatformsOne of the most exciting features of cloud computing for businesses is the ability of some cloud services to execute business process management functions. These may includ

    How can Cloud Computing and SOA be leveraged together?(Post)

    How can Cloud Computing and SOA be leveraged together?If you've spent any time at all either investigating cloud computing developments or actually employing cloud computing in your day to day tasks,

    Integrating Cloud Computing and SOA (Post)

    Integrating Cloud Computing and SOA Comparing and contrasting these two important conceptsThere is a lot of confusion among the populace concerning Service Oriented Architectures and Cloud Computing.

    Bringing Gamification to the Cloud(Post)

    Bringing Gamification to the CloudGamification represents a push toward combining hands on entertainment, marketing and brand development. Trending toward gamification also increases competing compan

    What do your customers expect when you offer Cloud Computing Services?(Post)

    There are various considerations to take into account when establishing your own cloud computing service; the most important is arguably meeting customer expectations. As with any business, your pri

    Enterprise Service Bus Integration(Post)

    Enterprise Service Bus IntegrationSure, there are plenty of systems, applications and available infrastructures out there to help businesses interface with customers and / or provide them with online

    Do you have a course on ISO 22301?(Page)

    What are Service Offerings and Agreements? (SOA)(Post)

    If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

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