Service Revenue Toolkit

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Initiate Service Revenue: once the plan is in place helps facilitate cross functional communication between all levels of your organization to support new product launches.

More Uses of the Service Revenue Toolkit:

  • Ensure service operations, Knowledge Management, Continuous Improvement or Problem Management, service level and Availability Management are operationalized across the team.

  • Analyze thE Business drivers that determine key architecture requirements for various Cloud Service Delivery Models IaaS, PaaS, SaaS etc.

  • Devise Service Revenue: work closely with Management Team to provide feedback and Identify Opportunities For Improvement to Customer Service levels and operational process efficiencies.

  • Confirm your corporation complies; focus on delivery of quality service to customers and partners to drive high levels of customer.

  • Make sure that your organization communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate organization staff.

  • Work with service Design Management to develop strategic plans for architecture, engineering, integration, and dashboard.

  • Develop, implement and manage reporting of IT metrics and Service Level Agreements that effectively measure team and vendor performance and are in line with the needs of thE Business.

  • Organize Service Revenue: work closely with Business Development/Account Management to launch and support the develop and implement solutions to meet the requirements of new and existing business.

  • Meet key customer contacts to ensure needs are being met and products are available.

  • Ensure you cooperate; build sustainable relationships and trust with clients accounts through open and interactive communication.

  • Be accountable for working to develop reliable and consistent mechanisms to support virtual Customer Service and employees, as onboarding programs and regular communications, etc.

  • Assure your design sees a caseload at the frequency defined in the service plan; documents attempts to contact individuals and ISP review; completes monthly caseload reports; track appointments and Case Management.

  • Systematize Service Revenue: conduct planning, analysis/traceability of user requirements, architectures traceability, procedures, and problems to automate or improve existing systems and review Cloud Service capabilities, workflow, and scheduling limitations.

  • Manage your team of service technicians and become a vital part of your organization, providing responsive, knowledgeable support to your customers.

  • Develop a Best Practice in service oriented architectures, Web Development, and Cloud Computing.

  • Develop and maintain Vendor Relationships, negotiate service contracts and subscription rates, oversee the budgeting and purchase of IT hardware, software and services.

  • Take a proactive and strategic approach to Customer Service to provide the best quality of support for your customers.

  • Collaborate with web and service Engineering teams to ensure the quality and consistency of the End To End Mobile Architecture.

  • Drive Service Revenue: monitor and track compliance to IT incident tracking system to ensure compliance to Service Level Agreements (slas), quick resolution of problems and communicate with users on resolution and follow up activities as appropriate.

  • Ensure you facilitate; Managed Service Provider program Business Development management.

  • Meet with vendors to obtain and/or negotiate service information as price, availability and delivery schedule.

  • Ensure your organization participates in the capital Budget Process by identifying mandatory and/or general upgrade opportunities that enhance infrastructure and/or Service Levels.

  • Ensure you suggest; build an internal network across service lines to generate new Business Opportunities and develop and maintain long term Client Relationships to expand thE Business.

  • Head Service Revenue: contribution and leading participation in a Knowledge Management System as a management of a service team.

  • Initiate Service Revenue: work closely with various Agile Development and IT Technology Teams to plan and implement integrations with other cloud, SaaS, and on premise network and service environments.

  • Manage supplier development/relationships to ensure continuity of Goods And Services that meet the quality, service and price Performance Standards of your organization.

  • Manage work on Market Segmentation and prospecting efforts to help identify different channels to market and sale the solution and establish procedures for each channel.

  • Direct Service Revenue: leverage and drive digital and technological transformation in service support activities by utilizing current and future technologies to gain efficiencies in Technical Support i.

  • Confirm your operation complies; as account level contact for existing customers, provides Account Support and coordinates service activity through collaboration with Pricing, Operations, Sales, and Customer Service regarding commercial and operational issues.

  • Ensure you address; build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring Critical Service level metrics, Customer Requirements and financial objectives.

  • Be certain that your corporation performs work related to Strategic Planning, budget variance analysis, commitment analysis, revenue and expense forecasting, what if Scenario Analysis, program evaluation, Performance Management, and other efforts that support administration Decision Making.

  • Support Product Planning in conjunction with manufacturing and planning teams to deliver optimal Service Levels for products; analyze profitability and monitor key financial indicators.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Revenue Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Revenue related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Revenue specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Revenue Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Revenue improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What are current Service Revenue paradigms?

  2. What is the overall talent health of your organization as a whole at senior levels, and for each organization reporting to a member of the Senior Leadership Team?

  3. Is Service Revenue realistic, or are you setting yourself up for failure?

  4. What is in scope?

  5. Ask yourself: how would you do this work if you only had one staff member to do it?

  6. What qualifications and skills do you need?

  7. Has data output been validated?

  8. What details are required of the Service Revenue cost structure?

  9. What are the Service RevenuE Business drivers?

  10. What went well, what should change, what can improve?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Revenue book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Revenue self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Revenue Self-Assessment and Scorecard you will develop a clear picture of which Service Revenue areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Revenue Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Revenue projects with the 62 implementation resources:

  • 62 step-by-step Service Revenue Project Management Form Templates covering over 1500 Service Revenue project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service Revenue project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service Revenue Project Team have enough people to execute the Service Revenue Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service Revenue Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service Revenue Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Revenue project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Revenue project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Revenue project with this in-depth Service Revenue Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Revenue projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Revenue and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Revenue investments work better.

This Service Revenue All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.