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Service Transition Planning and Implementation Mastery for ITIL Compliance

Service Transition Planning and Implementation Mastery for ITIL Compliance

$299.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
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Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Service Transition Planning and Implementation Mastery for ITIL Compliance



Course Format & Delivery Details

Course Overview

The Service Transition Planning and Implementation Mastery for ITIL Compliance course is a comprehensive online training program designed to equip IT professionals with the knowledge and skills required to plan and implement service transition in accordance with ITIL best practices.

Course Delivery

  • Self-Paced: Yes, this course is self-paced, allowing you to learn at your own convenience.
  • Online: Yes, the course is delivered entirely online.
  • Live Virtual: No, this course is not live virtual; however, you will have access to instructor support.
  • On-Demand: Yes, all course materials are available on-demand.

Course Schedule and Access

  • Fixed Dates or Times: No, there are no fixed dates or times for this course.
  • Typical Completion Time: The typical completion time for this course is 12 weeks.
  • Lifetime Access: Yes, you will have lifetime access to the course materials.
  • Mobile-Friendly: Yes, the course is optimized for mobile devices.

Support and Resources

  • Instructor Support: You will have access to instructor support via email and discussion forums.
  • Downloadable Resources: The course includes downloadable resources, templates, and toolkits to support your learning.
  • Certificate of Completion: Upon completion, you will receive a Certificate of Completion issued by The Art of Service.


Extensive & Detailed Course Curriculum

Module 1: Introduction to Service Transition

  • Overview of Service Transition
  • Importance of Service Transition
  • Key Concepts and Terminology
  • Service Transition Processes

Module 2: Service Transition Planning

  • Service Transition Planning Overview
  • Service Transition Planning Activities
  • Service Transition Planning Templates and Toolkits
  • Best Practices for Service Transition Planning
  • Common Pitfalls to Avoid

Module 3: Service Asset and Configuration Management

  • Introduction to Service Asset and Configuration Management
  • Configuration Management System (CMS)
  • Configuration Items (CIs)
  • Asset Management
  • Best Practices for Service Asset and Configuration Management

Module 4: Service Validation and Testing

  • Introduction to Service Validation and Testing
  • Service Validation and Testing Activities
  • Types of Testing
  • Test Planning and Execution
  • Test Automation

Module 5: Service Release and Deployment

  • Introduction to Service Release and Deployment
  • Release and Deployment Planning
  • Release and Deployment Activities
  • Release and Deployment Models
  • Best Practices for Service Release and Deployment

Module 6: Change Management

  • Introduction to Change Management
  • Change Management Processes
  • Change Types
  • Change Models
  • Change Advisory Board (CAB)
  • Emergency Change Advisory Board (ECAB)

Module 7: ITIL Compliance and Risk Management

  • Introduction to ITIL Compliance
  • Risk Management Overview
  • Risk Assessment and Mitigation
  • Compliance and Risk Management Best Practices

Module 8: Service Transition Implementation

  • Service Transition Implementation Overview
  • Implementation Planning
  • Implementation Activities
  • Implementation Challenges and Solutions
  • Post-Implementation Review

Module 9: Continual Service Improvement

  • Introduction to Continual Service Improvement
  • CSI Activities
  • CSI Methods and Techniques
  • CSI and Service Transition

Module 10: Course Conclusion and Next Steps

  • Course Summary
  • Key Takeaways
  • Next Steps
  • Additional Resources
Upon completion of this comprehensive course, you will receive a Certificate of Completion issued by The Art of Service, demonstrating your mastery of Service Transition Planning and Implementation for ITIL Compliance.

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