Speech analytics A Complete Guide

$359.00
SKU:
9780655193418
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Paperback: 124 pages. FREE delivery.
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Are assumptions made in Speech analytics stated explicitly? What are the Essentials of Internal Speech analytics Management? What are the key elements of your Speech analytics performance improvement system, including your evaluation, organizational learning, and innovation processes? Is there a critical path to deliver Speech analytics results? What about Speech analytics Analysis of results?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable roleó In EVERY group, company, organization and department.

Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Speech analytics investments work better.

This Speech analytics All-Inclusive Self-Assessment enables You to be that person.

All the tools you need to an in-depth Speech analytics Self-Assessment. Featuring 701 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Speech analytics improvements can be made.

In using the questions you will be better able to:

- diagnose Speech analytics projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

- implement evidence-based best practice strategies aligned with overall goals

- integrate recent advances in Speech analytics and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the Speech analytics Scorecard, you will develop a clear picture of which Speech analytics areas need attention.

Your purchase includes access details to the Speech analytics self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Questions? Contact The Art of Service