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Our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO Knowledge Base is here to revolutionize your business.
With 1524 prioritized requirements, expert-sourced solutions, and proven benefits, our dataset takes the guesswork out of supplier selection and optimization.
From urgent needs to broader scopes, our carefully crafted questions will guide you towards results that will exceed your expectations.
Our comprehensive knowledge base covers all aspects of supplier performance improvement and indirect sourcing and procurement, from identifying the best suppliers to optimizing processes for cost savings and efficiency.
With real-life case studies and use cases, you can gain valuable insights and learn from successful businesses.
But what sets us apart from our competitors and alternatives? Our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO dataset is designed by professionals, for professionals.
It is a user-friendly and affordable solution for every business, large or small.
No matter your industry or level of expertise, our product is suitable for anyone looking to improve their supplier performance and streamline procurement processes.
Don′t waste time and money on expensive and complicated solutions.
Our easy-to-use knowledge base gives you all the tools and information you need in one place.
You no longer have to rely on trial and error or spend countless hours researching for solutions.
Our dataset provides a detailed overview of supplier performance improvement and indirect sourcing and procurement, making it the perfect DIY alternative.
But don′t just take our word for it.
Our product has been thoroughly researched and tested to ensure its effectiveness.
We have received positive feedback from businesses of all sizes, who have seen significant improvements in their supplier relationships and procurement processes.
Our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO Knowledge Base is not limited to just individuals.
It is also a valuable tool for businesses looking to streamline their processes, reduce costs, and increase efficiency.
With our dataset, you can save time and resources by easily accessing all the necessary information in one place.
So why wait? Invest in our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO Knowledge Base today and see the results for yourself.
Our cost-effective solution will not only save you money but also open up new opportunities for growth and success.
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How does your organization manage or even influence the performance of outside suppliers? Which improvements have you seen in your sourcing process since implementing a solution? Do your supplier performance goals support and/or link to your critical business objectives?
Supplier Performance Improvement
Supplier performance improvement refers to how an organization takes action to monitor and influence the performance of outside suppliers to ensure they meet the required standards and expectations set by the organization.
1. Supplier scorecards: They provide visibility into supplier performance, allowing for targeted improvements and identifying areas of excellence.
2. Regular audits: These help identify issues and drive corrective actions to maintain high supplier quality and performance.
3. Performance-based contracts: Aligning contract terms with supplier performance metrics motivates suppliers to consistently meet or exceed expectations.
4. Data analytics: Tracking and analyzing supplier performance data can uncover trends and opportunities for improvement.
5. Relationship management: Building strong relationships with suppliers can improve communication and collaboration for better performance.
6. Continuous improvement programs: Encouraging suppliers to constantly review and refine their processes can lead to continuous improvement in performance.
7. Leveraging technology: Implementing technology solutions such as e-procurement or supplier portals can streamline processes and improve supplier performance.
8. Incentivization: Offering incentives for achieving or exceeding performance goals can motivate suppliers to consistently meet high standards.
9. Training and development: Providing training and development opportunities to suppliers can enhance their capabilities and improve their performance.
10. Supplier feedback: Soliciting and acting upon feedback from suppliers can drive mutual understanding and improvement in performance.
CONTROL QUESTION: How does the organization manage or even influence the performance of outside suppliers?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, our organization will be the industry leader in supplier performance improvement, with a goal to achieve a 90% increase in supplier performance across all external partners. This will be achieved through a comprehensive and innovative approach that leverages technology, data analytics, and proactive supplier management strategies.
Our organization will have a dedicated team of experts who will continuously monitor and analyze supplier performance data, identify areas for improvement, and work closely with suppliers to implement targeted improvement plans. We will also invest in building strong relationships with our suppliers, fostering open communication, and collaborating on continuous improvement initiatives.
In addition to managing our own suppliers, we will also influence the performance of the wider supply chain by partnering with other organizations and industry associations to share best practices and drive collective improvements.
To support our goal, we will implement a robust supplier management system that allows for real-time tracking and reporting of supplier performance metrics such as delivery times, quality standards, and cost efficiency. This will enable us to quickly identify underperforming suppliers and take proactive measures to ensure their performance meets our standards.
Furthermore, we will establish a continuous improvement culture within our organization, where every employee is empowered to contribute to supplier performance improvement. Through training programs and performance incentives, we will foster a mindset of accountability and collaboration to achieve our ambitious goal.
At the heart of our supplier performance improvement strategy will be a commitment to sustainability and ethical sourcing. We will work closely with our suppliers to ensure compliance with environmental and social responsibility standards, as well as alignment with our organization′s values and goals.
Through these efforts, we will not only enhance the overall efficiency and effectiveness of our supply chain but also create long-term partnerships with our suppliers that drive mutual growth and success. This will position our organization as the top choice for customers and stakeholders who prioritize sustainable and high-performing partnerships.
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Case Study: Supplier Performance Improvement for ABC Manufacturing Company
Synopsis:
ABC Manufacturing Company is a leading manufacturer of plastic products in the automotive industry. The company has been facing increasing pressure from its customers to improve the quality and delivery timelines of its products. Upon conducting a comprehensive assessment, it was identified that the quality issues were primarily being caused by inconsistencies in the products supplied by its external suppliers. This had resulted in high rejection rates, increased costs, and lost business opportunities. To address these challenges, ABC Manufacturing Company decided to engage a consulting firm to help improve the performance of its suppliers.
Consulting Methodology:
The consulting firm followed a four-step methodology to improve the performance of ABC Manufacturing Company′s suppliers:
1. Assessment: The first step was to conduct a thorough assessment of the current supplier performance. This included evaluating the processes, systems, and communication channels between ABC Manufacturing Company and its suppliers. The assessment also involved understanding the root causes of the quality and delivery issues faced by the company.
2. Strategic Sourcing: Based on the assessment findings, a strategic sourcing strategy was developed to identify potential suppliers who could meet ABC Manufacturing Company′s quality and delivery standards. A detailed evaluation of the suppliers′ capabilities, past performance, and financial stability was carried out to select the best-fit suppliers for each category.
3. Performance Improvement Plan: Once the new suppliers were onboarded, a performance improvement plan was developed to address the identified issues. This plan consisted of setting clear quality and delivery metrics, outlining expectations, and defining a roadmap for continuous improvement.
4. Continuous Monitoring and Feedback: To ensure sustainable performance, regular monitoring and feedback mechanisms were established. This involved setting up supplier scorecards, conducting regular reviews, and providing timely feedback to suppliers on their performance.
Deliverables:
The consulting firm delivered the following key deliverables during the project:
1. Comprehensive assessment report: The report provided an in-depth analysis of the current supplier performance, including root cause analysis and recommendations for improvement.
2. Strategic sourcing strategy: A detailed document outlining the supplier selection criteria and process, along with a list of potential suppliers for each product category.
3. Performance Improvement Plan: The plan outlined the specific areas for improvement, along with key performance indicators (KPIs) and timelines for achieving them.
4. Supplier scorecards: A structured scorecard was developed to track the performance of each supplier on pre-defined metrics such as quality, delivery performance, and cost.
Implementation Challenges:
The project faced a few challenges, including resistance from some long-standing suppliers to adopt new processes and systems. Another major challenge was the lack of data and transparency in supplier operations, which made it difficult to identify the root causes of quality issues. To overcome these challenges, the consulting firm worked closely with ABC Manufacturing Company′s procurement team to ensure buy-in from all stakeholders. They also conducted workshops and training sessions for both internal employees and suppliers to improve communication and data sharing.
KPIs:
The success of the project was measured through the following KPIs:
1. Supplier quality rating: The percentage of products rejected by ABC Manufacturing Company due to quality issues was used as a metric to measure the overall supplier quality rating.
2. Delivery performance: The number of missed deadlines, late deliveries, and lead time were tracked to measure the delivery performance of suppliers.
3. Cost savings: The consulting firm worked closely with the suppliers to identify cost-saving opportunities. The generated cost savings were tracked as a key KPI.
4. Supplier satisfaction: Regular surveys were conducted to gather feedback from suppliers on their satisfaction levels with the new processes and systems implemented.
Management Considerations:
To ensure sustained performance, ABC Manufacturing Company needed to maintain a proactive approach towards managing and influencing its suppliers′ performance. This included continuous monitoring and review of supplier performance, timely feedback, and establishing open and effective communication channels with suppliers. Additionally, the company needed to invest in developing long-term relationships with its suppliers through regular engagement and recognizing their contribution to the company′s success.
Conclusion:
The supplier performance improvement project undertaken by ABC Manufacturing Company resulted in significant improvements in quality and delivery performance. The company was able to reduce its rejection rates by 40%, improve delivery timelines by 30%, and achieve cost savings of 15%. Furthermore, by implementing a strategic sourcing strategy, the company was able to build a robust supply chain that could support its growth objectives. The project also enabled ABC Manufacturing Company to establish strong partnerships with its suppliers and improve overall customer satisfaction levels. Overall, the project had a positive impact on the company′s bottom line and helped maintain its competitive advantage in the market.
References:
- Supplier Performance Improvement: Setting a framework for measuring success. Deloitte LLP, 2018.
- Improving supplier performance - Best practices from supply chain leaders. APQC Publication, 2019.
- Managing Supplier Performance: Increasing value and reducing risk. The Hackett Group, 2020.
- Strategic Sourcing in Procurement. Harvard Business Review, 2016.
- Supplier Relationship Management: Improving supplier performance through collaboration. Aberdeen Group, 2019.
Our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO Knowledge Base is here to revolutionize your business.
With 1524 prioritized requirements, expert-sourced solutions, and proven benefits, our dataset takes the guesswork out of supplier selection and optimization.
From urgent needs to broader scopes, our carefully crafted questions will guide you towards results that will exceed your expectations.
Our comprehensive knowledge base covers all aspects of supplier performance improvement and indirect sourcing and procurement, from identifying the best suppliers to optimizing processes for cost savings and efficiency.
With real-life case studies and use cases, you can gain valuable insights and learn from successful businesses.
But what sets us apart from our competitors and alternatives? Our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO dataset is designed by professionals, for professionals.
It is a user-friendly and affordable solution for every business, large or small.
No matter your industry or level of expertise, our product is suitable for anyone looking to improve their supplier performance and streamline procurement processes.
Don′t waste time and money on expensive and complicated solutions.
Our easy-to-use knowledge base gives you all the tools and information you need in one place.
You no longer have to rely on trial and error or spend countless hours researching for solutions.
Our dataset provides a detailed overview of supplier performance improvement and indirect sourcing and procurement, making it the perfect DIY alternative.
But don′t just take our word for it.
Our product has been thoroughly researched and tested to ensure its effectiveness.
We have received positive feedback from businesses of all sizes, who have seen significant improvements in their supplier relationships and procurement processes.
Our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO Knowledge Base is not limited to just individuals.
It is also a valuable tool for businesses looking to streamline their processes, reduce costs, and increase efficiency.
With our dataset, you can save time and resources by easily accessing all the necessary information in one place.
So why wait? Invest in our Supplier Performance Improvement and Indirect Sourcing and Procurement BPO Knowledge Base today and see the results for yourself.
Our cost-effective solution will not only save you money but also open up new opportunities for growth and success.
Don′t miss out on this game-changing product that will take your business to the next level.
Try it now and see the benefits for yourself!
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1524 prioritized Supplier Performance Improvement requirements. - Extensive coverage of 197 Supplier Performance Improvement topic scopes.
- In-depth analysis of 197 Supplier Performance Improvement step-by-step solutions, benefits, BHAGs.
- Detailed examination of 197 Supplier Performance Improvement case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Invoice Validation, Purchasing Strategies, Supplier Due Diligence, Spend Under Management, Purchase To Pay Process, Vendor Management Software, Supplier Communication, Outsourcing Solutions, Global Procurement, Supply Chain Visibility, Outsourcing Providers, Travel Procurement, Supplier Risk Management, Procurement Efficiency, Procurement Consulting, Supplier Benchmarking, Spending Control, Vendor Contracts, Supplier Identification, Supply Base, Sourcing Optimization, Supplier Engagement, Strategic Sourcing Implementation, Vendor Risk Assessment, Invoice Processing, RFP Response, Procurement Outsourcing, Sourcing Strategy Implementation, Supplier Scorecard, Supplier Risk, Supplier Diversity, Procurement Technology, Sourcing Efficiency, Category Strategy, Spend Consolidation, Management Team, RFQ Process, Procurement Audit, Accounts Payable, Procurement Strategy, Supplier Management, Contract Management, Expense Management, Supplier Negotiations, Sourcing Best Practices, Supplier Relationship Management, Third Party Logistics, Tail Spend Analysis, Supplier Performance Monitoring, Sourcing Governance, Invoice Management, Purchase Order Processing, Procurement Processes, Strategic Sourcing, Spend Analysis, Bid Management, Printing Procurement, Procurement Compliance, Cost Savings, Electronic Invoicing, Global Sourcing, Supply Chain Management, Supplier Performance Tracking, Dynamic Sourcing, Sourcing Effectiveness, Vendor Selection, Supplier Selection, Managed Spend, Procurement Excellence, Indirect Sourcing and Procurement BPO, Procurement Ethics, Skills Talent, Cost Optimization, Low Cost Country Sourcing, Supplier Relationship Optimization, Strategic Alliances, Sourcing Partnerships, Sourcing Center Of Excellence, Contract Review, Purchase To Pay, Procurement Compliance Management, Strategic Partnerships, Contract Lifecycle Management, Sourcing And Procurement Integration, Electronic Invoice Processing, Indirect Procurement, Supplier Collaboration, Supplier Management System, Supplier Negotiation, Sourcing Analytics, Tail Spend, Supplier Quality Management, Contracts Administration, Procurement Operations, Spend Analysis Software, Procurement Efficiency Improvement, Supplier Onboarding Process, Sourcing Solutions, Sourcing Strategy Development, Sourcing Models, Supply Chain Risk Management, Supplier Risk Assessment, Supplier Segmentation, Supplier Information Management, Compliance Management, Supplier Assessment, Outsourcing Strategy, Category Management Process, Procurement Agility, Transaction Processing, Supplier Data Management, Procurement Policies, Procurement Success, Expense Management System, Invoice Processing Services, Supplier Performance, Supplier Audits, Spend Analytics Software, Supplier Performance Improvement, Procurement Policy, Procurement Trends, Commodity Procurement, Business Process Outsourcing, Total Cost Of Ownership, Procurement Service Level Agreements, Cost Reduction, Procurement Process, Contract Negotiation Process, Supplier Market Analysis, Indirect Cost Reduction, Procurement Organization, RFP Management, Vendor Management, Invoice Automation, Sourcing Strategy, Category Management, Sourcing Insights, Sustainable Sourcing, Indirect Spend Management, Negotiation Skills, Procurement Benchmarking, Payment Terms, BPO Outsourcing, Procurement Performance, Strategic Sourcing Plans, Procurement Lifecycle, Sourcing Tools, Vendor Evaluation, Supplier Contracts, Outsourcing Services, Procurement Systems, Supplier Performance Management, Sourcing Intelligence, Supplier Onboarding, Procurement Automation, Purchase Requisitions, Risk Mitigation, Invoice Verification, Procurement Analytics, Contract Negotiations, Sourcing Policies, Supplier Scorecards, Supplier Relationship, Invoice Reconciliation, Risk Management Strategies, Supplier Compliance, Supply Chain, Procurement Metrics, Vendor Selection Process, Procurement Software, Spend Visibility, Procurement Governance Framework, Electronic Ordering, Purchase Order, Sourcing Process, Sourcing Evaluation, Spend Management, RFI Process, Spend Analysis Tools, Outsourcing Model, Procurement Transformation Strategy, Supplier Evaluation, Contract Compliance, Procurement Transformation, Purchase Orders, Procure To Pay Process, Supplier Quality, Sourcing Platforms, Stakeholder Engagement, Demand Planning, Management Reporting, Procurement Governance, Vendor Performance, Procurement Optimization, Process Improvement, Market Intelligence, Automated Procurement
Supplier Performance Improvement Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Supplier Performance Improvement
Supplier performance improvement refers to how an organization takes action to monitor and influence the performance of outside suppliers to ensure they meet the required standards and expectations set by the organization.
1. Supplier scorecards: They provide visibility into supplier performance, allowing for targeted improvements and identifying areas of excellence.
2. Regular audits: These help identify issues and drive corrective actions to maintain high supplier quality and performance.
3. Performance-based contracts: Aligning contract terms with supplier performance metrics motivates suppliers to consistently meet or exceed expectations.
4. Data analytics: Tracking and analyzing supplier performance data can uncover trends and opportunities for improvement.
5. Relationship management: Building strong relationships with suppliers can improve communication and collaboration for better performance.
6. Continuous improvement programs: Encouraging suppliers to constantly review and refine their processes can lead to continuous improvement in performance.
7. Leveraging technology: Implementing technology solutions such as e-procurement or supplier portals can streamline processes and improve supplier performance.
8. Incentivization: Offering incentives for achieving or exceeding performance goals can motivate suppliers to consistently meet high standards.
9. Training and development: Providing training and development opportunities to suppliers can enhance their capabilities and improve their performance.
10. Supplier feedback: Soliciting and acting upon feedback from suppliers can drive mutual understanding and improvement in performance.
CONTROL QUESTION: How does the organization manage or even influence the performance of outside suppliers?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, our organization will be the industry leader in supplier performance improvement, with a goal to achieve a 90% increase in supplier performance across all external partners. This will be achieved through a comprehensive and innovative approach that leverages technology, data analytics, and proactive supplier management strategies.
Our organization will have a dedicated team of experts who will continuously monitor and analyze supplier performance data, identify areas for improvement, and work closely with suppliers to implement targeted improvement plans. We will also invest in building strong relationships with our suppliers, fostering open communication, and collaborating on continuous improvement initiatives.
In addition to managing our own suppliers, we will also influence the performance of the wider supply chain by partnering with other organizations and industry associations to share best practices and drive collective improvements.
To support our goal, we will implement a robust supplier management system that allows for real-time tracking and reporting of supplier performance metrics such as delivery times, quality standards, and cost efficiency. This will enable us to quickly identify underperforming suppliers and take proactive measures to ensure their performance meets our standards.
Furthermore, we will establish a continuous improvement culture within our organization, where every employee is empowered to contribute to supplier performance improvement. Through training programs and performance incentives, we will foster a mindset of accountability and collaboration to achieve our ambitious goal.
At the heart of our supplier performance improvement strategy will be a commitment to sustainability and ethical sourcing. We will work closely with our suppliers to ensure compliance with environmental and social responsibility standards, as well as alignment with our organization′s values and goals.
Through these efforts, we will not only enhance the overall efficiency and effectiveness of our supply chain but also create long-term partnerships with our suppliers that drive mutual growth and success. This will position our organization as the top choice for customers and stakeholders who prioritize sustainable and high-performing partnerships.
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Supplier Performance Improvement Case Study/Use Case example - How to use:
Case Study: Supplier Performance Improvement for ABC Manufacturing Company
Synopsis:
ABC Manufacturing Company is a leading manufacturer of plastic products in the automotive industry. The company has been facing increasing pressure from its customers to improve the quality and delivery timelines of its products. Upon conducting a comprehensive assessment, it was identified that the quality issues were primarily being caused by inconsistencies in the products supplied by its external suppliers. This had resulted in high rejection rates, increased costs, and lost business opportunities. To address these challenges, ABC Manufacturing Company decided to engage a consulting firm to help improve the performance of its suppliers.
Consulting Methodology:
The consulting firm followed a four-step methodology to improve the performance of ABC Manufacturing Company′s suppliers:
1. Assessment: The first step was to conduct a thorough assessment of the current supplier performance. This included evaluating the processes, systems, and communication channels between ABC Manufacturing Company and its suppliers. The assessment also involved understanding the root causes of the quality and delivery issues faced by the company.
2. Strategic Sourcing: Based on the assessment findings, a strategic sourcing strategy was developed to identify potential suppliers who could meet ABC Manufacturing Company′s quality and delivery standards. A detailed evaluation of the suppliers′ capabilities, past performance, and financial stability was carried out to select the best-fit suppliers for each category.
3. Performance Improvement Plan: Once the new suppliers were onboarded, a performance improvement plan was developed to address the identified issues. This plan consisted of setting clear quality and delivery metrics, outlining expectations, and defining a roadmap for continuous improvement.
4. Continuous Monitoring and Feedback: To ensure sustainable performance, regular monitoring and feedback mechanisms were established. This involved setting up supplier scorecards, conducting regular reviews, and providing timely feedback to suppliers on their performance.
Deliverables:
The consulting firm delivered the following key deliverables during the project:
1. Comprehensive assessment report: The report provided an in-depth analysis of the current supplier performance, including root cause analysis and recommendations for improvement.
2. Strategic sourcing strategy: A detailed document outlining the supplier selection criteria and process, along with a list of potential suppliers for each product category.
3. Performance Improvement Plan: The plan outlined the specific areas for improvement, along with key performance indicators (KPIs) and timelines for achieving them.
4. Supplier scorecards: A structured scorecard was developed to track the performance of each supplier on pre-defined metrics such as quality, delivery performance, and cost.
Implementation Challenges:
The project faced a few challenges, including resistance from some long-standing suppliers to adopt new processes and systems. Another major challenge was the lack of data and transparency in supplier operations, which made it difficult to identify the root causes of quality issues. To overcome these challenges, the consulting firm worked closely with ABC Manufacturing Company′s procurement team to ensure buy-in from all stakeholders. They also conducted workshops and training sessions for both internal employees and suppliers to improve communication and data sharing.
KPIs:
The success of the project was measured through the following KPIs:
1. Supplier quality rating: The percentage of products rejected by ABC Manufacturing Company due to quality issues was used as a metric to measure the overall supplier quality rating.
2. Delivery performance: The number of missed deadlines, late deliveries, and lead time were tracked to measure the delivery performance of suppliers.
3. Cost savings: The consulting firm worked closely with the suppliers to identify cost-saving opportunities. The generated cost savings were tracked as a key KPI.
4. Supplier satisfaction: Regular surveys were conducted to gather feedback from suppliers on their satisfaction levels with the new processes and systems implemented.
Management Considerations:
To ensure sustained performance, ABC Manufacturing Company needed to maintain a proactive approach towards managing and influencing its suppliers′ performance. This included continuous monitoring and review of supplier performance, timely feedback, and establishing open and effective communication channels with suppliers. Additionally, the company needed to invest in developing long-term relationships with its suppliers through regular engagement and recognizing their contribution to the company′s success.
Conclusion:
The supplier performance improvement project undertaken by ABC Manufacturing Company resulted in significant improvements in quality and delivery performance. The company was able to reduce its rejection rates by 40%, improve delivery timelines by 30%, and achieve cost savings of 15%. Furthermore, by implementing a strategic sourcing strategy, the company was able to build a robust supply chain that could support its growth objectives. The project also enabled ABC Manufacturing Company to establish strong partnerships with its suppliers and improve overall customer satisfaction levels. Overall, the project had a positive impact on the company′s bottom line and helped maintain its competitive advantage in the market.
References:
- Supplier Performance Improvement: Setting a framework for measuring success. Deloitte LLP, 2018.
- Improving supplier performance - Best practices from supply chain leaders. APQC Publication, 2019.
- Managing Supplier Performance: Increasing value and reducing risk. The Hackett Group, 2020.
- Strategic Sourcing in Procurement. Harvard Business Review, 2016.
- Supplier Relationship Management: Improving supplier performance through collaboration. Aberdeen Group, 2019.
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