Target Operating Model and BABOK Kit (Publication Date: 2024/04)

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:



  • Who executes activities in the immediate business process affected by the project?


  • Key Features:


    • Comprehensive set of 1519 prioritized Target Operating Model requirements.
    • Extensive coverage of 163 Target Operating Model topic scopes.
    • In-depth analysis of 163 Target Operating Model step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 163 Target Operating Model case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Requirements Documentation, Prioritization Techniques, Business Process Improvement, Agile Ceremonies, Domain Experts, Decision Making, Dynamic Modeling, Stakeholder Identification, Business Case Development, Return on Investment, Business Analyst Roles, Requirement Analysis, Elicitation Methods, Decision Trees, Acceptance Sign Off, User Feedback, Estimation Techniques, Feasibility Study, Root Cause Analysis, Competitor Analysis, Cash Flow Management, Requirement Prioritization, Requirement Elicitation, Staying On Track, Preventative Measures, Task Allocation, Fundamental Analysis, User Story Mapping, User Interface Design, Needs Analysis Tools, Decision Modeling, Agile Methodology, Realistic Timely, Data Modeling, Proof Of Concept, Metrics And KPIs, Functional Requirements, Investment Analysis, sales revenue, Solution Assessment, Traceability Matrix, Quality Standards, Peer Review, BABOK, Domain Knowledge, Change Control, User Stories, Project Profit Analysis, Flexible Scheduling, Quality Assurance, Systematic Analysis, It Seeks, Control Management, Comparable Company Analysis, Synergy Analysis, As Is To Be Process Mapping, Requirements Traceability, Non Functional Requirements, Critical Thinking, Short Iterations, Cost Estimation, Compliance Management, Data Validation, Progress Tracking, Defect Tracking, Process Modeling, Time Management, Data Exchange, User Research, Knowledge Elicitation, Process Capability Analysis, Process Improvement, Data Governance Framework, Change Management, Interviewing Techniques, Acceptance Criteria Verification, Invoice Analysis, Communication Skills, EA Business Alignment, Application Development, Negotiation Skills, Market Size Analysis, Stakeholder Engagement, UML Diagrams, Process Flow Diagrams, Predictive Analysis, Waterfall Methodology, Cost Of Delay, Customer Feedback Analysis, Service Delivery, Business Impact Analysis Team, Quantitative Analysis, Use Cases, Business Rules, Project responsibilities, Requirements Management, Task Analysis, Vendor Selection, Systems Review, Workflow Analysis, Business Analysis Techniques, Test Driven Development, Quality Control, Scope Definition, Acceptance Criteria, Cost Benefit Analysis, Iterative Development, Audit Trail Analysis, Problem Solving, Business Process Redesign, Enterprise Analysis, Transition Planning, Research Activities, System Integration, Gap Analysis, Financial Reporting, Project Management, Dashboard Reporting, Business Analysis, RACI Matrix, Professional Development, User Training, Technical Analysis, Backlog Management, Appraisal Analysis, Gantt Charts, Risk Management, Regression Testing, Program Manager, Target Operating Model, Requirements Review, Service Level Objectives, Dependency Analysis, Business Relationship Building, Work Breakdown Structure, Value Proposition Analysis, SWOT Analysis, User Centered Design, Design Longevity, Vendor Management, Employee Development Programs, Change Impact Assessment, Influence Customers, Information Technology Failure, Outsourcing Opportunities, User Journey Mapping, Requirements Validation, Process Measurement And Analysis, Tactical Analysis, Performance Measurement, Spend Analysis Implementation, EA Technology Modeling, Strategic Planning, User Acceptance Testing, Continuous Improvement, Data Analysis, Risk Mitigation, Spend Analysis, Acceptance Testing, Business Process Mapping, System Testing, Impact Analysis, Release Planning




    Target Operating Model Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):


    Target Operating Model


    The target operating model determines which individuals or teams are responsible for carrying out tasks in a project′s affected business process.


    1. Business Analysts can help identify and map out the roles and responsibilities of stakeholders involved in the immediate business process, streamlining execution.
    2. Stakeholder analysis can determine the level of involvement required for each stakeholder, ensuring efficient use of resources.
    3. Collaboration tools and techniques can be used to facilitate communication and coordination between stakeholders.
    4. Change management techniques can be utilized to prepare stakeholders for any shifts in their roles or responsibilities.
    5. Training programs can be developed to equip stakeholders with the skills and knowledge needed to successfully execute their activities.
    6. Process improvements can be made to streamline the flow of activities and reduce redundancies.
    7. Automation of certain tasks can free up resources and improve efficiency.
    8. Creating a governance framework can establish accountability and ensure timely execution of activities.
    9. Performance metrics can be defined and measured to monitor progress and identify areas for improvement.
    10. The use of agile methodologies can promote flexibility and adaptability, allowing for quick changes in execution if needed.

    CONTROL QUESTION: Who executes activities in the immediate business process affected by the project?


    Big Hairy Audacious Goal (BHAG) for 10 years from now:
    In 10 years, we envision our Target Operating Model to be a fully autonomous and self-sustaining system, where all activities in the immediate business process impacted by our projects are executed seamlessly and efficiently.

    Our goal is to have an integrated and highly digitized approach where all processes, systems, and data are interconnected and synchronized, leading to real-time decision making and proactive course correction. This will allow us to stay ahead of market trends, anticipate customer needs, and quickly adapt to any changes in the business landscape.

    The target operating model will not only bring efficiency and effectiveness but also drive innovation and promote a culture of continuous improvement. It will enable cross-functional collaboration, breaking down silos and facilitating the flow of information and resources across departments.

    With advanced technologies such as artificial intelligence, machine learning, and robotic process automation, our target operating model will minimize human intervention in routine tasks and free up our employees to focus on higher-value activities and strategic initiatives.

    We envision our target operating model to be scalable and adaptable, capable of supporting rapid growth and expansion into new markets. It will provide us with a competitive edge and position us as a leader in our industry.

    Overall, our big hairy audacious goal for our target operating model in 10 years is to be the epitome of operational excellence, setting new standards for efficiency, innovation, and customer satisfaction. We believe that this model will be the driving force behind our success, propelling us towards sustainable growth and achieving our strategic objectives.

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    Target Operating Model Case Study/Use Case example - How to use:



    Case Study: Implementing a Target Operating Model for a Hospitality Company

    Synopsis of Client Situation:
    The client, a global hospitality company, has been experiencing significant growth in recent years. As a result, they have seen an increase in the complexity of their operations and have been facing challenges in aligning their business processes, systems, and people. This has led to inefficiencies, redundancies, and delays in decision-making and execution. To combat these issues and continue their growth trajectory, the client has decided to implement a Target Operating Model (TOM).

    Consulting Methodology:
    To help the client achieve their goal of implementing a TOM, our consulting firm followed a structured methodology that combined best practices from various industry frameworks such as ITIL, COBIT, and Lean Six Sigma. The first step was to conduct a comprehensive assessment of the client′s current operating model, including their business processes, organizational structure, systems, and people. This assessment was crucial in identifying gaps, redundancies, and opportunities for improvement.

    Next, our consulting team worked closely with the client′s senior leadership to define their strategic objectives and desired outcomes. This helped in establishing the vision and scope of the TOM and aligning it with the overall business strategy. We also conducted a thorough analysis of the external and internal factors that could impact the TOM implementation, including technology advancements, market trends, regulatory changes, and organizational culture.

    Based on this analysis, we designed a TOM that would holistically address the client′s current and future needs. The TOM consisted of a target operating model design, process maps, roles and responsibilities matrix, governance framework, as well as technology and data requirements. We also developed a detailed implementation roadmap, including key milestones, timelines, dependencies, and resource allocation.

    Deliverables:
    1. Current state assessment report: This report provided an overview of the client′s current operating model and identified gaps, redundancies, and areas for improvement.

    2. Strategic objectives and TOM vision document: This document outlined the client′s strategic objectives and how the TOM would support them.

    3. Target operating model design: The TOM design provided a blueprint for the future state of the organization, including business processes, organizational structure, roles and responsibilities, governance framework, and technology requirements.

    4. Implementation roadmap: The roadmap included key milestones and timelines for implementing the TOM, along with resource allocation and dependencies.

    Implementation Challenges:
    The TOM implementation faced several challenges, including resistance to change from employees, lack of alignment between different departments, and limited budgets for technology and training. To address these challenges, our consulting team worked closely with the client′s leadership to develop a robust change management plan, which included communication and training programs, as well as incentives to motivate employees towards embracing the new operating model. We also collaborated with various departments to ensure alignment and addressed budget limitations by prioritizing critical technology and training needs.

    KPIs:
    To measure the success of the TOM implementation, we established the following KPIs:

    1. Reduction in process cycle time: This KPI measured the time taken to complete a task or process from start to finish. The aim was to reduce this time, leading to improved efficiency and productivity.

    2. Cost savings: By streamlining processes and reducing redundancies, the TOM aimed to lower operational costs for the client.

    3. Customer satisfaction: This KPI measured the level of customer satisfaction with the new operating model, as well as their experience with the organization as a whole.

    4. Employee engagement: Employee engagement was crucial in ensuring the successful adoption of the TOM. This KPI measured the level of employee satisfaction, motivation, and commitment to the new operating model.

    Management Considerations:
    To sustain the benefits of the TOM, our consulting team identified and recommended key management considerations for the client, which included:

    1. Establishing a governance framework: A well-defined governance framework would ensure that the TOM is continuously monitored, maintained, and improved as needed.

    2. On-going training and development: To ensure that employees are equipped with the necessary skills and knowledge to operate under the TOM, the client was advised to invest in continuous training and development programs.

    3. Regular performance monitoring: Measuring the KPIs on a regular basis would help in identifying any gaps or challenges in the TOM implementation and enable timely corrective actions.

    Citations:
    1. Accenture, Target Operating Model: Building Blocks for Success https://www.accenture.com/us-en/insights/consulting/target-operating-model-success.

    2. Gartner, How to Select and Implement a Target Operating Model. https://www.gartner.com/smarterwithgartner/how-to-select-and-implement-a-target-operating-model/.

    3. Harvard Business Review, How to Build and Operate an Effective Target Operating Model. https://hbr.org/2017/09/how-to-build-and-operate-an-effective-target-operating-model.

    4. McKinsey & Company, 10 Principles of Organization Design. https://www.mckinsey.com/business-functions/organization/our-insights/10-principles-of-organization-design.

    Conclusion:
    By implementing a Target Operating Model, the client was able to streamline their operations, reduce costs, and improve overall efficiency and productivity. The TOM also provided a more structured and standardized approach to decision-making, enabling the organization to respond quickly to changing market trends and customer needs. With the right management considerations in place, the TOM will continue to support the organization′s growth and success in the long run.

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