Attention all service desk professionals!
Are you tired of sifting through endless articles and forums trying to find the best practices for effectively managing your service desk? Look no further, because our AI Practices in Service Desk Knowledge Base is here to revolutionize the way you work.
Our database consists of more than 1500 prioritized requirements, AI-powered solutions, and real-life case studies, making it the most comprehensive and valuable resource in the market.
With just a few clicks, you can access the most important questions to ask for urgent and scoped issues, ensuring quick and efficient results.
What sets our AI Practices in Service Desk Knowledge Base apart from competitors and alternatives is its unparalleled breadth and depth of information.
As a professional in the industry, you know how crucial it is to have the right tools at your disposal – and that′s exactly what our product offers.
No more wasting precious time and resources on trial and error – our database arms you with the knowledge and solutions you need to excel in your role.
But our AI Practices in Service Desk Knowledge Base is not just for established businesses.
With its DIY approach and affordable cost, even startups and small companies can benefit from its features.
The product′s detailed specification overview makes it easy to use and understand, even for those without prior knowledge or experience in AI.
Not convinced yet? Let us break it down further.
Our product provides a clear and organized layout of the most crucial AI practices for service desk management, saving you time and effort.
Through extensive research and analysis, we have identified the key factors that contribute to successful service desk operations, and we are now sharing this knowledge with you.
Now, imagine the impact our AI Practices in Service Desk Knowledge Base could have on your business.
It can increase efficiency, improve customer satisfaction, and ultimately drive revenue growth.
And let′s not forget about the cost savings – no need to hire expensive consultants or invest in expensive products when our database has everything you need.
Still not convinced? Let us lay out the pros and cons.
Pros – easy to use, comprehensive information, affordable, DIY approach, proven results.
Cons – none!
In a nutshell, our AI Practices in Service Desk Knowledge Base is a game-changer for service desk professionals looking to elevate their performance and streamline their operations.
Don′t waste any more time – invest in our product today and experience the benefits for yourself.
Upgrade your service desk game with our AI-powered knowledge base.
How is your service desk operations improved by using IT Service Management best practices?
AI Practices
AI is used to improve IT service desk operations through the implementation of best practices in IT service management, leading to more efficient and effective support for customers.
1. Standardization: Implementing standardized processes and procedures ensures consistency and reduces the risk of errors. This ultimately leads to increased efficiency and higher-quality service delivery.
2. Incident Management: The use of ITSM best practices for incident management helps streamline communication, prioritize issues, and improve response times, leading to faster resolution of customer issues.
3. Problem Management: By following ITIL guidelines for problem management, service desks can identify and address root causes of recurring incidents, reducing their frequency and minimizing downtime.
4. Change Management: Utilizing ITSM best practices for change management ensures that changes are carefully planned, tested, and implemented to avoid disruptions and maintain service quality.
5. Knowledge Management: Creating and maintaining a centralized knowledge base based on ITSM best practices allows service desk agents to quickly access accurate information, improving first-call resolution rates.
6. Service Level Agreements (SLAs): Implementing SLAs based on ITSM best practices ensures that service desk teams have clear goals and timelines to meet, improving accountability and customer satisfaction.
7. Continuous Improvement: Following ITSM best practices enables continuous monitoring and measurement of service desk operations, allowing for ongoing process improvements and delivering better service to customers.
CONTROL QUESTION: How is the service desk operations improved by using IT Service Management best practices?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, the AI practices for IT Service Management will revolutionize service desk operations by introducing fully automated and self-service solutions. These solutions will be powered by advanced AI algorithms that can proactively identify and resolve potential issues before they even occur.
The service desk will be equipped with intelligent chatbots that can understand and communicate with users in natural language, providing efficient and personalized support. The chatbots will be able to access and analyze vast amounts of data from various systems, quickly finding solutions and answering questions in real-time.
Furthermore, AI algorithms will assist in incident management by analyzing historical data to predict the root cause of recurring issues and provide proactive resolution suggestions. This will greatly reduce the time and resources needed to resolve incidents, resulting in improved service levels and reduced downtime.
The use of AI practices in IT Service Management will also enhance the service desk′s ability to handle requests and changes. AI-powered workflows will automate routine tasks, freeing up human agents to focus on more complex and critical requests. By streamlining processes and eliminating human error, service delivery will become faster and more accurate.
Overall, the adoption of AI practices in IT Service Management will result in a highly efficient, autonomous, and proactive service desk. Customer satisfaction will skyrocket, while operational costs and resources will be optimized. This big hairy audacious goal for AI practices in service desk operations will pave the way to a future where AI is seamlessly integrated into every aspect of IT Service Management, ultimately transforming the way businesses operate and serve customers.
"Thank you for creating this amazing resource. You`ve made a real difference in my business and I`m sure it will do the same for countless others."
Client Situation:
AI Practices is a large technology company that specializes in artificial intelligence and machine learning. The company offers its clients a wide range of services, including AI consulting, AI software development, and AI training. With a growing portfolio of clients and an increasing demand for their services, AI Practices was struggling to effectively manage their IT service desk operations. They were facing challenges such as a high volume of service requests, long resolution time, and a complex service delivery process. These issues were impacting their overall business performance and resulting in dissatisfied customers.
In order to improve their service desk operations, AI Practices decided to adopt IT Service Management (ITSM) best practices. This case study outlines the consulting methodology, deliverables, implementation challenges, key performance indicators (KPIs), and other management considerations that were involved in this transformation.
Consulting Methodology:
The consulting methodology used by AI Practices involved a three-step approach – assessment, implementation, and monitoring.
Assessment: The first step involved conducting a thorough assessment of the current service desk operations. This included analyzing the existing processes, identifying pain points, and reviewing customer feedback. The goal was to gain a comprehensive understanding of the challenges faced by the service desk team.
Implementation: Based on the assessment, the consulting team designed a tailored ITSM framework for AI Practices. This involved standardizing service delivery processes, defining roles and responsibilities, and implementing efficient tools and technologies to support the new framework.
Monitoring: After the implementation, the consulting team continuously monitored the service desk operations to measure the effectiveness of the new ITSM framework. This involved gathering data, analyzing trends, and making necessary adjustments to ensure continued improvement.
Deliverables:
The consulting team delivered the following key deliverables during the project:
1. Customized ITSM framework: A customized ITSM framework was developed specifically for AI Practices, taking into account the company’s size, operations, and service offerings.
2. Standardized processes: The service delivery process was standardized to ensure consistency and efficiency in handling service requests.
3. Training and documentation: The service desk team was given training on the new processes and provided with standardized documentation to support their daily operations.
4. Automation tools: Efficient automation tools were implemented to streamline processes, reduce manual effort, and improve response time.
5. Service Catalog: A service catalog was developed to provide a transparent overview of the services offered by AI Practices and their associated costs.
6. Key Performance Indicators (KPIs): A set of KPIs were established to measure the performance of the service desk operations before and after the implementation of the ITSM framework.
Implementation Challenges:
The implementation of ITSM best practices at AI Practices faced the following challenges:
1. Resistance to change: The service desk team had been accustomed to their previous processes and were initially resistant to change.
2. Lack of awareness: Some team members were not familiar with ITSM principles and required additional training to understand its significance.
3. Cultural barriers: AI Practices operated in multiple countries, and cultural differences posed a challenge in implementing a standardized ITSM framework across locations.
KPIs and Other Management Considerations:
The success of the ITSM implementation was measured through the following key performance indicators (KPIs):
1. Average resolution time: The average time taken to resolve service requests reduced from 3 days to 1 day, indicating a significant improvement in efficiency.
2. Customer satisfaction: Customer satisfaction increased by 25%, with clients reporting a higher level of satisfaction with the service desk operations.
3. First call resolution rate: The first call resolution rate improved by 20%, indicating a higher success rate in resolving issues on the first call.
4. Reduction in service escalations: The number of service escalations reduced by 30%, indicating improved service delivery processes and customer communication.
Other management considerations that were taken into account during the implementation included:
1. Change management: A robust change management process was established to manage any changes to the ITSM framework as per business requirements.
2. Continuous improvement: The consulting team worked closely with the service desk team to gather feedback and make necessary improvements to sustain the effectiveness of the ITSM framework.
Conclusion:
The adoption of IT Service Management best practices has significantly improved AI Practices’ service desk operations. The standardized processes, training, automation tools, and KPIs have not only reduced the resolution time but have also increased customer satisfaction. With the successful implementation of ITSM, AI Practices has been able to deliver consistent and high-quality services to their clients, resulting in improved business performance and a competitive edge in the market.
Citations:
- Brown, P. (2018). Implementing ITIL best practices in IT service management. Journal of Enterprise Transformation, 8(3), 169-187.
- Cavalcante, S., Mello, R., & Marinho, D. (2019). Improving service level agreement compliance with ITIL and COBIT. Information & Management, 56(8), 103147.
- Forrester. (2017). Insights from the top 10 IT service management trends for 2018. Retrieved from https://www.forrester.com/report/Top+10+IT+ Service+Management+ITSM+Trends+For+2018/-/E-RES134981
Are you tired of sifting through endless articles and forums trying to find the best practices for effectively managing your service desk? Look no further, because our AI Practices in Service Desk Knowledge Base is here to revolutionize the way you work.
Our database consists of more than 1500 prioritized requirements, AI-powered solutions, and real-life case studies, making it the most comprehensive and valuable resource in the market.
With just a few clicks, you can access the most important questions to ask for urgent and scoped issues, ensuring quick and efficient results.
What sets our AI Practices in Service Desk Knowledge Base apart from competitors and alternatives is its unparalleled breadth and depth of information.
As a professional in the industry, you know how crucial it is to have the right tools at your disposal – and that′s exactly what our product offers.
No more wasting precious time and resources on trial and error – our database arms you with the knowledge and solutions you need to excel in your role.
But our AI Practices in Service Desk Knowledge Base is not just for established businesses.
With its DIY approach and affordable cost, even startups and small companies can benefit from its features.
The product′s detailed specification overview makes it easy to use and understand, even for those without prior knowledge or experience in AI.
Not convinced yet? Let us break it down further.
Our product provides a clear and organized layout of the most crucial AI practices for service desk management, saving you time and effort.
Through extensive research and analysis, we have identified the key factors that contribute to successful service desk operations, and we are now sharing this knowledge with you.
Now, imagine the impact our AI Practices in Service Desk Knowledge Base could have on your business.
It can increase efficiency, improve customer satisfaction, and ultimately drive revenue growth.
And let′s not forget about the cost savings – no need to hire expensive consultants or invest in expensive products when our database has everything you need.
Still not convinced? Let us lay out the pros and cons.
Pros – easy to use, comprehensive information, affordable, DIY approach, proven results.
Cons – none!
In a nutshell, our AI Practices in Service Desk Knowledge Base is a game-changer for service desk professionals looking to elevate their performance and streamline their operations.
Don′t waste any more time – invest in our product today and experience the benefits for yourself.
Upgrade your service desk game with our AI-powered knowledge base.
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1538 prioritized AI Practices requirements. - Extensive coverage of 219 AI Practices topic scopes.
- In-depth analysis of 219 AI Practices step-by-step solutions, benefits, BHAGs.
- Detailed examination of 219 AI Practices case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: IT Support, Service Reliability, Troubleshooting Issues, Application Development, Involvement Culture, Service Desk Team, Critical Success Factors, Patch Management, Service Desk Governance, IT Staffing, Purchase Requisitions, Service Desk ROI, Service Desk Communication, Collaborative Support, Digital Workflow, IT Environment, IT Service Desk, Trend Analysis, Service Level Objectives, Data Recovery, User Authentication, Budget Management, Active Directory, Service Level Agreements, Service Desk Challenges, IT Service Continuity Management, Service Desk Training, Customer Feedback Management, Data Privacy, Disaster Recovery, Service Desk Outsourcing, Peer Interaction, Service Desk Integration, Backup Frequency, Service Desk Support, Decision Support, End User Training, Backup Policies, Capacity Management, Help Desk Software, Disaster Recovery Planning, Performance Metrics, Service Request Management, Service Desk Benefits, User Satisfaction Surveys, Collaboration Tools, Auditing And Compliance, Software Upgrades, Service Desk Performance, Data Backup, Service User Experience, Knowledge Capture, Network Segmentation, Organizational Success, Security Audits, Efficient Distribution, Service Metrics Analysis, Operating System Issues, Annual Contracts, Asset Disposal, Business Continuity, Onboarding Support, KPIs Development, Asset Tracking Software, Security Updates, Database Management, Service Desk Customer Support, Technical Analysis, Continual Service Improvement, Mobile Device Management, Service Desk Reporting, Capacity Planning, Change Acceptance, Network Connectivity, Service Desk Knowledge Management, Anti Virus Protection, Cost Reduction, Field Service Tools, Service Desk Tickets, Current Release, Service Desk, Asset Procurement, Service Desk Efficiency, Service asset and configuration management, Service Desk Evaluation, Collaborative Leverage, Service Desk Optimization, Web Conferencing, Service Level Management, SLA Monitoring, CMMi Level 3, Service Desk Staffing, Smart Logistics, Average Transaction, AI Practices, ADA Compliance, Service Desk Analytics, ITSM, ITIL Service Desk, ITIL Practices, It Needs, Voice Over IP, Desktop Virtualization, Service Desk Tools, Key Success Factors, Service Desk Automation, Service Desk Processes, Business Transformation, Out And, Departmental Level, Agent Desktop, Malware Detection, ITIL Framework, Service Desk Assessment, Server Virtualization, Service Desk Trends, Career Development, Incident Response, Six Sigma Deployment, Email Configuration, Supplier Service Review, Supplier Outsourcing, Service Desk Maturity, Workforce Management, Knowledge Base Management, Server Clustering, WYSIWYG editor, Maximizing Value, JIRA, Service Desk Technology, Service Desk Innovation, Installation Assistance, Server Management, Application Monitoring, Service Desk Operations, Release Scope, Customer Insights, Service Desk Project Management, Problem Management, Information Technology, Cyber Threats, Improved Efficiency, Service Desk Management, Service Desk Strategy, Hardware Procurement, IT support in the digital workplace, Flexible Work Culture, Configuration Management, Quality Assurance, Application Support, Ticket Management, User Provisioning, Service Desk Service Level Agreements, System Maintenance, Service Desk Portal, Web Browser Issues, Printer Setup, Firewall Configuration, Software Licensing, Service Desk Culture, Performance Testing, Remote Troubleshooting, Atlassian Platform, Service Desk Future Trends, It Just, Customer Service, Service Requests, Portfolio Evaluation, Cloud Computing, Service Desk Metrics, IT Systems, Virtual Private Network, Performance Optimization, System Updates, Service Desk Implementation, Technology Strategies, Vendor Management, Configuration Monitoring, RPA Adoption, Self Service Portals, Call Escalation, Management Systems, Hardware Diagnostics, Configuration Items, Service Desk Leadership, Wireless Networking, Firewall Management, Root Cause Analysis, Change Management, Service Desk Costs, Risk Practices, Change Advisory Board, Root Cause Elimination, Service Catalog Management, Productivity Metrics, Service Desk Models, Performance Based Incentives, Supplier Quality, End-user satisfaction, Service Desk Solutions, Adaptation Strategies, Storage Management, Asset Tracking, Remote Access, Problem Identification, Service Desk KPIs, Service Desk Transformation, Network Monitoring, Big Data, Desktop Support, Customer Satisfaction, Asset Decommissioning, Spam Filtering, Authentication Process, Action Plan, Data Encryption, Self Service Capabilities, Digital Transformation in Organizations, IT Governance
AI Practices Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
AI Practices
AI is used to improve IT service desk operations through the implementation of best practices in IT service management, leading to more efficient and effective support for customers.
1. Standardization: Implementing standardized processes and procedures ensures consistency and reduces the risk of errors. This ultimately leads to increased efficiency and higher-quality service delivery.
2. Incident Management: The use of ITSM best practices for incident management helps streamline communication, prioritize issues, and improve response times, leading to faster resolution of customer issues.
3. Problem Management: By following ITIL guidelines for problem management, service desks can identify and address root causes of recurring incidents, reducing their frequency and minimizing downtime.
4. Change Management: Utilizing ITSM best practices for change management ensures that changes are carefully planned, tested, and implemented to avoid disruptions and maintain service quality.
5. Knowledge Management: Creating and maintaining a centralized knowledge base based on ITSM best practices allows service desk agents to quickly access accurate information, improving first-call resolution rates.
6. Service Level Agreements (SLAs): Implementing SLAs based on ITSM best practices ensures that service desk teams have clear goals and timelines to meet, improving accountability and customer satisfaction.
7. Continuous Improvement: Following ITSM best practices enables continuous monitoring and measurement of service desk operations, allowing for ongoing process improvements and delivering better service to customers.
CONTROL QUESTION: How is the service desk operations improved by using IT Service Management best practices?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, the AI practices for IT Service Management will revolutionize service desk operations by introducing fully automated and self-service solutions. These solutions will be powered by advanced AI algorithms that can proactively identify and resolve potential issues before they even occur.
The service desk will be equipped with intelligent chatbots that can understand and communicate with users in natural language, providing efficient and personalized support. The chatbots will be able to access and analyze vast amounts of data from various systems, quickly finding solutions and answering questions in real-time.
Furthermore, AI algorithms will assist in incident management by analyzing historical data to predict the root cause of recurring issues and provide proactive resolution suggestions. This will greatly reduce the time and resources needed to resolve incidents, resulting in improved service levels and reduced downtime.
The use of AI practices in IT Service Management will also enhance the service desk′s ability to handle requests and changes. AI-powered workflows will automate routine tasks, freeing up human agents to focus on more complex and critical requests. By streamlining processes and eliminating human error, service delivery will become faster and more accurate.
Overall, the adoption of AI practices in IT Service Management will result in a highly efficient, autonomous, and proactive service desk. Customer satisfaction will skyrocket, while operational costs and resources will be optimized. This big hairy audacious goal for AI practices in service desk operations will pave the way to a future where AI is seamlessly integrated into every aspect of IT Service Management, ultimately transforming the way businesses operate and serve customers.
Customer Testimonials:
"Thank you for creating this amazing resource. You`ve made a real difference in my business and I`m sure it will do the same for countless others."
"I`ve tried other datasets in the past, but none compare to the quality of this one. The prioritized recommendations are not only accurate but also presented in a way that is easy to digest. Highly satisfied!"
"I`ve been using this dataset for a variety of projects, and it consistently delivers exceptional results. The prioritized recommendations are well-researched, and the user interface is intuitive. Fantastic job!"
AI Practices Case Study/Use Case example - How to use:
Client Situation:
AI Practices is a large technology company that specializes in artificial intelligence and machine learning. The company offers its clients a wide range of services, including AI consulting, AI software development, and AI training. With a growing portfolio of clients and an increasing demand for their services, AI Practices was struggling to effectively manage their IT service desk operations. They were facing challenges such as a high volume of service requests, long resolution time, and a complex service delivery process. These issues were impacting their overall business performance and resulting in dissatisfied customers.
In order to improve their service desk operations, AI Practices decided to adopt IT Service Management (ITSM) best practices. This case study outlines the consulting methodology, deliverables, implementation challenges, key performance indicators (KPIs), and other management considerations that were involved in this transformation.
Consulting Methodology:
The consulting methodology used by AI Practices involved a three-step approach – assessment, implementation, and monitoring.
Assessment: The first step involved conducting a thorough assessment of the current service desk operations. This included analyzing the existing processes, identifying pain points, and reviewing customer feedback. The goal was to gain a comprehensive understanding of the challenges faced by the service desk team.
Implementation: Based on the assessment, the consulting team designed a tailored ITSM framework for AI Practices. This involved standardizing service delivery processes, defining roles and responsibilities, and implementing efficient tools and technologies to support the new framework.
Monitoring: After the implementation, the consulting team continuously monitored the service desk operations to measure the effectiveness of the new ITSM framework. This involved gathering data, analyzing trends, and making necessary adjustments to ensure continued improvement.
Deliverables:
The consulting team delivered the following key deliverables during the project:
1. Customized ITSM framework: A customized ITSM framework was developed specifically for AI Practices, taking into account the company’s size, operations, and service offerings.
2. Standardized processes: The service delivery process was standardized to ensure consistency and efficiency in handling service requests.
3. Training and documentation: The service desk team was given training on the new processes and provided with standardized documentation to support their daily operations.
4. Automation tools: Efficient automation tools were implemented to streamline processes, reduce manual effort, and improve response time.
5. Service Catalog: A service catalog was developed to provide a transparent overview of the services offered by AI Practices and their associated costs.
6. Key Performance Indicators (KPIs): A set of KPIs were established to measure the performance of the service desk operations before and after the implementation of the ITSM framework.
Implementation Challenges:
The implementation of ITSM best practices at AI Practices faced the following challenges:
1. Resistance to change: The service desk team had been accustomed to their previous processes and were initially resistant to change.
2. Lack of awareness: Some team members were not familiar with ITSM principles and required additional training to understand its significance.
3. Cultural barriers: AI Practices operated in multiple countries, and cultural differences posed a challenge in implementing a standardized ITSM framework across locations.
KPIs and Other Management Considerations:
The success of the ITSM implementation was measured through the following key performance indicators (KPIs):
1. Average resolution time: The average time taken to resolve service requests reduced from 3 days to 1 day, indicating a significant improvement in efficiency.
2. Customer satisfaction: Customer satisfaction increased by 25%, with clients reporting a higher level of satisfaction with the service desk operations.
3. First call resolution rate: The first call resolution rate improved by 20%, indicating a higher success rate in resolving issues on the first call.
4. Reduction in service escalations: The number of service escalations reduced by 30%, indicating improved service delivery processes and customer communication.
Other management considerations that were taken into account during the implementation included:
1. Change management: A robust change management process was established to manage any changes to the ITSM framework as per business requirements.
2. Continuous improvement: The consulting team worked closely with the service desk team to gather feedback and make necessary improvements to sustain the effectiveness of the ITSM framework.
Conclusion:
The adoption of IT Service Management best practices has significantly improved AI Practices’ service desk operations. The standardized processes, training, automation tools, and KPIs have not only reduced the resolution time but have also increased customer satisfaction. With the successful implementation of ITSM, AI Practices has been able to deliver consistent and high-quality services to their clients, resulting in improved business performance and a competitive edge in the market.
Citations:
- Brown, P. (2018). Implementing ITIL best practices in IT service management. Journal of Enterprise Transformation, 8(3), 169-187.
- Cavalcante, S., Mello, R., & Marinho, D. (2019). Improving service level agreement compliance with ITIL and COBIT. Information & Management, 56(8), 103147.
- Forrester. (2017). Insights from the top 10 IT service management trends for 2018. Retrieved from https://www.forrester.com/report/Top+10+IT+ Service+Management+ITSM+Trends+For+2018/-/E-RES134981
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
