Collaborate withSystem Administrators network administrators, developers and other internal teams and vendors to maintain appropriate tools, monitoring, reporting and site metrics to track needs and trends for support, issues and capacity changes.
- Ensure primary responsibility is customerService And Supportfor end user computers, mobile devices, network andCloud Infrastructure
- Ensure yourTechnical Skillsallow you to tackle any project; from partner orSystem Integrations to analytics implementations, to messagingSoftware Systems
- Ensure platform stability, availability and reliability of the Systems implemented into theProduction Environment
- Provide administrative and IT support to replicate and distribute software builds on hard drive and recordable media.
- Ensure you support; lead design, code and operational review with a major focus on ease of operations,High Availabilityscalability and future expansion.
- Develop content and manage changes to the support documentationKnowledge Baseto ensure supportTeam Membershave the resources to effectively use the customerIssue Trackingsystem and provide customers with issue resolutions.
- Direct: plan and track client project deliverables in coordination with theAccount Managementand productDelivery Teams
- PerformSoftware Lifecycle activities to ensure highest level of system performance and availability and compliance withBusiness Requirements
- Be accountable for driving marketing qualified leads through integrated campaign activities across owned, organic, and paid channels.
- Show success in understanding and implementing marketing tactics, creative development, and internet technology to drive the business forward.
- Be on site and continuously maintain datacenter health, decommission old and End of Life hardware, and install new hardware.
- Collaborate withBusiness Partnersinside and outside of theIT Organizationto deliver impactful projects and services.
- AnalyzeIT infrastructureand systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
- Solicit feedback from markets and internal partners to create even more compelling and influentialMarketing Campaignsin the future.
- Interact directly with clients andInternal Stakeholdersvia calls and meetings to driveClient Satisfactionand meet project goals.
- Lead: monitor the performance ofIT Servicedesk activities,Identify Opportunities For Improvement and develop solutions for enhancedService Qualityand prevention of possible future issues.
- Develop and maintain organization diagnostics strategy forProduct Development Operations, Manufacturing and Aftersales Service.
- Serve as point of contact for support issues and interface withSystem Administratorsfor the applications you own.
- Create and enhance administrative, operational, and technical procedures to driveBest Practiceguidelines andKnowledge Transferdocumentation.
- Evangelize new product features and provideCustomer Feedbackto Sales, Product,Customer SuccessandEngineering teams
- Make and communicate decisions based on data and evidence; enableData Collectionfor analysis in your assigned product area.
- DriveTechnical Designconsiderations, understand technical dependencies and communicate requirements to engineering.
- Control: leverage and maintain relationships with external vendors and contractors to provide a mixture of operational and project based staffing capacity.
- Provide representation to theConfiguration Controlboards for purposes of briefing Software Baseline Management status and manage tasks on baseline status and technical issues.
- ManageInternal ITcommunications and activities, keeping all stakeholders updated with clear and timely communication.
- Provide administrative support for obtaining and managing authoritativeBaseline Configurationdata, based on executed test events and other key events.
- Contribute to the evolution of practices on theSolutions EngineeringandDelivery TeamsthroughKnowledge SharingFeedback Loops etc.
- Lead how great your organization is can be shown in how long people stay, very few move on, retention is much higher than industry standard.
- Take a set ofBusiness Needs analyze datasets and turn that analysis into a visualization that translates the data into actionable information.
- Show success of implementing marketing tactics, creative development, and internet technology to drive the business forward.
Save time,, empower your teams and effectively upgrade your processes with access to this practical Atlassian Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Atlassian related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Atlassian specific requirements:
STEP 1: Get your bearings
Start with...
- The latest quick edition of the Atlassian Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals...
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Atlassian improvements can be made.
Examples; 10 of the 999 standard requirements:
- Why do you expend time and effort to implement measurement, for whom?
- Was a life-cycle Cost Analysis performed?
- What methods do you use to gather Atlassian data?
- Is the need for Organizational Change recognized?
- What is the range of capabilities?
- What was the last experiment you ran?
- Would you develop a Atlassian Communication Strategy?
- Is Atlassian realistic, or are you setting yourself up for failure?
- Are decisions made in a timely manner?
- How do you improve your likelihood of success?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Atlassian book in PDF containing 994 requirements, which criteria correspond to the criteria in...
Your Atlassian self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Atlassian Self-Assessment and Scorecard you will develop a clear picture of which Atlassian areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Atlassian Self-Assessment
- Is secure: Ensures offline Data Protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Atlassian projects with the 62 implementation resources:
- 62 step-by-step Atlassian Project Management Form Templates covering over 1500 Atlassian project requirements and success criteria:
Examples; 10 of the check box criteria:
- Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?
- Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?
- Project Scope Statement: Will all Atlassian project issues be unconditionally tracked through the Issue Resolution process?
- Closing Process Group: Did the Atlassian Project Team have enough people to execute the Atlassian Project Plan?
- Source Selection Criteria: What are the guidelines regarding award without considerations?
- Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Atlassian Project Plan (variances)?
- Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?
- Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?
- Procurement Audit: Was a formal review of tenders received undertaken?
- Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?
Step-by-step and complete Atlassian Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Atlassian project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Atlassian Project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Atlassian Project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Atlassian project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Atlassian project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Atlassian project or Phase Close-Out
- 5.4 Lessons Learned
Results
With this Three Step process you will have all the tools you need for any Atlassian project with this in-depth Atlassian Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Atlassian projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based Best Practice strategies aligned with overall goals
- Integrate recent advances in Atlassian and put Process Design strategies into practice according to Best Practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Atlassian investments work better.
This Atlassian All-Inclusive Toolkit enables You to be that person.
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.