Desktop Outsourcing Toolkit

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Methodize Desktop Outsourcing: act as the security Business Relationship Management for Engineering teams to facilitate Application Security practices.

More Uses of the Desktop Outsourcing Toolkit:

  • Warrant that your organization follows industry Reference Architectures and Best Practices in designing, implementing, and supporting infrastructure operations systems/technologies.

  • Perform complex product debugging and remediation ; working alongside the Windows Virtual Desktop Development Teams to drive support incident resolution for configuration, code, or other service deficiencies impacting customers.

  • Manage management, plan and execute desktop Software Updates/upgrades (anti virus software, startup scripts, etc).

  • Arrange that your strategy provides support to IT users for all aspects of end user computing and desktop based software.

  • Create testable code that meets requirements, and ensure automated unit, integration and functional tests are created.

  • Support PC hardware components, desktop operating System Software, and Application Software.

  • Arrange that your organization executes information system Contingency Plans that maintain appropriate levels of protection that meet time requirements for minimizing operations impact to customer organization.

  • Arrange that your planning performs Technical Analysis of network Operating Systems using diagnostic tools to enable growth Capacity Planning.

  • Coordinate with vendors and Service Providers to maintain software licensing and hardware warranties for all end user devices and printers.

  • Assure your corporation complies; this is full performance Technical Support computing work performing desktop and computing equipment network development, troubleshooting, and maintenance.

  • Evaluate Desktop Outsourcing: work closely with the advanced prograMs Project leads and core organization leads in defining, growing, and executing your organizations people and business.

  • Systematize Desktop Outsourcing: maintenance and monitoring of core Infrastructure Services as servers, cloud Virtualization infrastructure, desktop endpoints, and the connected ecosystem.

  • Provide Capacity Planning and Performance Monitoring to sustain and improve desktop and mobility Service Availability.

  • Head Desktop Outsourcing: partner with It Security on Cybersecurity Awareness training and promote compliance and participation in the cybersecurity training program.

  • Contribute to a product that is redefining mobile and desktop computing.

  • Ensure you collaborate; recommend enhancements to Technology Center Operations to increase efficiency, Reduce Costs, and improve performance and Service Levels.

  • Establish and measure IT performance relative to cost, value creation and Customer Satisfaction in the key areas of Operating Systems, telecommunications, Network Management and Desktop Support.

  • Collaborate with technical staff to design, configure, develop and maintain an enterprise wide Virtual Desktop Infrastructure solution.

  • Overhaul network and desktop Operating Systems, information worker applications, Database Systems, messaging, management and operations, security, Project Management.

  • Drive Desktop Outsourcing: interface with IT vendors and suppliers related to end user Desktop Support, procuring IT equipment and maintaining related processes.

  • Be accountable for managing, configuring and administering an enterprise desktop Configuration Management environment with desktops/laptops/mobile devices.

  • Be accountable for developing a training curriculum for Desktop Operation, Engineering, and Service Desk team to more effectively support the platform.

  • Make sure that your organization provides hardware and Software Support for servers, Virtualization infrastructure, Virtual Desktop Infrastructure, and Operating System environments.

  • Be accountable for providing initial troubleshooting and resolution for Virtual Desktop Infrastructure (VDI) Thin Client systems.

  • Supervise Desktop Outsourcing: design and manage Virtual Desktop Infrastructures (specifically leveraging citrix virtual apps and desktops) in large scale enterprise environments using on premise and cloud deployments.

  • Be certain that your operation complies; focus on deep dive analysis into infrastructure and hosting operational Incidents impacting Service Availability.

  • Drive Desktop Outsourcing: multi function and desktop printers monitor, troubleshoot, and resolve enterprise wide printing capabilities.

  • Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.

  • Identify change needed in the customer servicing IoT/M2M/B2B infrastructure configuration to achieve the technology organization business goals.

  • Make sure that your organization installs and monitors desktop Operating System, anti virus software, and other applications, system Patches And Upgrades.

  • Ensure database availability, performance, and supportability can meet application requirements.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Desktop Outsourcing Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Desktop Outsourcing related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Desktop Outsourcing specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Desktop Outsourcing Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Desktop Outsourcing improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. How likely is it that a customer would recommend your company to a friend or colleague?

  2. How often will data be collected for measures?

  3. How will you know that you have improved?

  4. Are there regulatory / compliance issues?

  5. Ask yourself: how would you do this work if you only had one staff member to do it?

  6. What is the complexity of the output produced?

  7. Who will be using the results of the measurement activities?

  8. Do you see more potential in people than they do in themselves?

  9. What measurements are possible, practicable and meaningful?

  10. Do you know what you are doing? And who do you call if you don't?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Desktop Outsourcing book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Desktop Outsourcing self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Desktop Outsourcing Self-Assessment and Scorecard you will develop a clear picture of which Desktop Outsourcing areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Desktop Outsourcing Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Desktop Outsourcing projects with the 62 implementation resources:

  • 62 step-by-step Desktop Outsourcing Project Management Form Templates covering over 1500 Desktop Outsourcing project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Desktop Outsourcing project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Desktop Outsourcing Project Team have enough people to execute the Desktop Outsourcing Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Desktop Outsourcing Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Desktop Outsourcing Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 Desktop Outsourcing Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Desktop Outsourcing project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Desktop Outsourcing project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Desktop Outsourcing project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Desktop Outsourcing project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Desktop Outsourcing project with this in-depth Desktop Outsourcing Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Desktop Outsourcing projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Desktop Outsourcing and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Desktop Outsourcing investments work better.

This Desktop Outsourcing All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.