Information Infrastructure Complete Self-Assessment

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This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Information Infrastructure assessment.

'Our initial rollout of The Art of Service's self assessment has added significant value across multiple functional areas. We are extremely happy with the end product. We've begun training teams of super-users within the organization to make this a self-service analytics tool and adoption has been strong across all levels of the organization.' - VP Financial Analysis and Insights in the Transportation Industry

'This gave us our success story in implementing Self-Service Data Discovery. Excellent product for business user's self service.' - Architect' - Business Intelligence and DW in the Finance Industry

'The Art of Service has been very supportive at an end user level to help our organization and others ramp up with the product. What didn't work well was entirely due to internal lack of proper planning.' - Sr. Manager' - Business Insight & Analytics in the Services Industry

What Is The Information Infrastructure Self-Assessment?

The Information Infrastructure Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Information Infrastructure work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Information Infrastructure task and that every Information Infrastructure outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Information Infrastructure opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Information Infrastructure advise with structured going-forward plans

All the tools you need to an in-depth Information Infrastructure Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Information Infrastructure improvements can be made.

What You Get:

The Information Infrastructure Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 621 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Information Infrastructure Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Information Infrastructure Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Information Infrastructure projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Information Infrastructure and process design strategies into practice according to best practice guidelines

Assess and define Information Infrastructure with this Information Infrastructure Self Assessment. Sample questions from the Complete, 621 Questions, Self-Assessment:

  • Recognize Question: How do we measure improved Information Infrastructure service perception, and satisfaction?
  • Define Question: How do we go about Comparing Information Infrastructure approaches/solutions?
  • Measure Question: When a Information Infrastructure manager recognizes a problem, what options are available?
  • Analyze Question: What would happen if Information Infrastructure weren̻t done?
  • Improve Question: Will new equipment/products be required to facilitate Information Infrastructure delivery for example is new software needed?
  • Control Question: What are the rough order estimates on cost savings/opportunities that Information Infrastructure brings?
  • Sustain Question: What are the rough order estimates on cost savings/opportunities that Information Infrastructure brings?

Value [to you] of the Information Infrastructure Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Information Infrastructure Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.