Lead Point Of Service Plan: proactively manage a portfolio of member renewals identifying risks and ensuring member retention and high renewal rates.



More Uses of the Point Of Service Plan Toolkit:




• Ensure your planning acts as the primary escalation point for delivery issues, coordinates, and acts as a communication point for customers.
  
  

• Confirm your venture serves as technical escalation point to remove roadblocks and facilitate issue/risk resolution to ensure all portfolio and project delivery targets are met.
  
  

• Arrange that your operation complies; as part of the Information Technology Department, the Technical Support specialization serves as the first point of contact to facilitate timely and suitable resolution to Information Technology issues.
  
  

• Warrant that your project serves as escalation point for Client Support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
  
  

• Establish that your team serves as an IS point person for addressing issues and enhancements related to the specific product and functional area.
  
  

• Serve as contact point of GDPR supervisory authorities, in conjunction with the Legal Department, on Data Privacy matters.
  
  

• Audit Point Of Service Plan: implement extensive coordination between business groups and the IT Delivery Teams working on Internal IT projects in areas like Order Management, eCommerce, Point Of Sale etc.
  
  

• Serve as the primary point of contact for obtaining and aggregating Customer Feedback and system development/enhancement requirements.
  
  

• Serve as a key point of contact and liaison for cross divisional teams, organization peers and management.
  
  

• Arrange that your organization serves as a point of escalation for the resolution of application, hardware and software issues.
  
  

• Arrange that your project serves as the primary point of contact for vendors for SaaS and on premise applications for Problem Resolution, upgrades, Performance Tuning and reoccurring Data Processing.
  
  

• Confirm your planning serves as the project technical subject matter point of contact for engineering functional systems, processes, and procedures associated with Project Management Office (PMO) projects.
  
  

• Provide Management Oversight and serve as the primary point of contact for the Cybersecurity Governance, Risk, and Compliance team.
  
  

• Serve as primary point of contact and information resource to clients, Sales Support, marketing, and management regarding ongoing operations.
  
  

• Identify Point Of Service Plan: act as an escalation point for the Project Team and Project Stakeholders to Manage Risks, develop Mitigation Plans and path to green throughout the project.
  
  

• Have a point of view on Change Management in all aspects of new product introduction and sustaining efforts.
  
  

• Confirm your organization acts as an escalation point and oversees audits and review of portfolio, program, and project execution to ensure compliance to agreed standards.
  
  

• Lead Point Of Service Plan: work across departments to drive Issue Resolution and provide feedback on Business Process to all functions and serves as a point of escalation for customers and team.
  
  

• Support systematic change by leading point Kaizen Continuous Improvement teams to improve total throughput, reduce total production lead time and improve quality, all without increasing labor costs.
  
  

• Drive Point Of Service Plan: initial and ongoing point of contact to internal and external Business Partners for the duration of the claim.
  
  

• Make sure that your organization serves as a Relationship Management, communicator, liaison to executive and Functional Management, and point of interface between projects, programs, and the executive staff.
  
  

• Be accountable for serving as the primary point of contact with the account Management Team on ensuring timely approval of invoices and addressing any issues with internal invoicing and the clients billing function.
  
  

• Make sure that your organization acts as the internal point of contact for Supplier Management and complaint resolution; conducts regular supplier meetings and implements improvement strategies with suppliers.
  
  

• Provide single point accountability and leadership for all Supply Planning of assigned portfolio of finished goods and Work In Process products throughout the product Life Cycle.
  
  

• Confirm your corporation complies; this use of the customers voice as the starting point in your conversations ensures that you are consistently working backwards to provide direct value to your customers in your day to day operations.
  
  

• Be accountable for serving as the primary point of contact with EMO/Billing on invoicing progress, timely delivery of invoices to client, and invoice Issue Resolution.
  
  

• Organize Point Of Service Plan: in warehouse coordination capacity, act as first point of contact for all Inbound And Outbound warehouse product, receiving incoming orders, fulfilling outbound orders, and processing invoices.
  
  

• Be accountable for serving as your organizational point of contact across departments and Effectively Communicating to keep the project aligned with its goals and timeline.
  
  

• Arrange that your planning specifies hardware purchases and sells consulting engagements for infrastructure (servers and network), Managed Services (cloud and security), Point Of Sale, and other related areas.
  
  

• Serve as the primary point of contact for Marketing project initiatives, while partnering with appropriate team members executives, leaders, other Project Managers, etc.
  
  

• Support the development and Process Improvement of customer specific processes in related areas.
  
  

• Evaluate Point Of Service Plan: Customer Service Management Systems.
  
  

• Collaborate with marketing and Design Teams to plan and develop brand content, style, and layout.
  
  

• Use effective interpersonal styles and Emotional intelligence to establish and cultivate relationships across Key Stakeholders amongst all levels of your organization.
  
  




 



Save time, empower your teams and effectively upgrade your processes with access to this practical Point Of Service Plan Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Point Of Service Plan related project.



Download the Toolkit and in Three Steps you will be guided from idea to implementation results.



The Toolkit contains the following practical and powerful enablers with new and updated Point Of Service Plan specific requirements:



STEP 1: Get your bearings



Start with...




• The latest quick edition of the Point Of Service Plan Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.




Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…




• Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation




Then find your goals...



STEP 2: Set concrete goals, tasks, dates and numbers you can track



Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Point Of Service Plan improvements can be made.



Examples; 10 of the 999 standard requirements:




1. Are you assessing Point Of Service Plan and risk?
   
   

2. Are controls defined to recognize and contain problems?
   
   

3. How is the value delivered by Point Of Service Plan being measured?
   
   

4. What are the operational costs after Point Of Service Plan deployment?
   
   

5. Can the solution be designed and implemented within an acceptable time period?
   
   

6. What is the range of capabilities?
   
   

7. What activities does the governance board need to consider?
   
   

8. Do you, as a leader, bounce back quickly from setbacks?
   
   

9. What is the worst case scenario?
   
   

10. What are the implications of the one critical Point Of Service Plan decision 10 minutes, 10 months, and 10 years from now?
    
    




Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:




• The workbook is the latest in-depth complete edition of the Point Of Service Plan book in PDF containing 994 requirements, which criteria correspond to the criteria in...




Your Point Of Service Plan self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:




• The Self-Assessment Excel Dashboard; with the Point Of Service Plan Self-Assessment and Scorecard you will develop a clear picture of which Point Of Service Plan areas need attention, which requirements you should focus on and who will be responsible for them:
  
  


• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

• Gives you a professional Dashboard to guide and perform a thorough Point Of Service Plan Self-Assessment

• Is secure: Ensures offline Data Protection of your Self-Assessment results

• Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:





 



STEP 3: Implement, Track, follow up and revise strategy



The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Point Of Service Plan projects with the 62 implementation resources:




• 62 step-by-step Point Of Service Plan Project Management Form Templates covering over 1500 Point Of Service Plan project requirements and success criteria:




Examples; 10 of the check box criteria:




1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?
   
   

2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?
   
   

3. Project Scope Statement: Will all Point Of Service Plan project issues be unconditionally tracked through the Issue Resolution process?
   
   

4. Closing Process Group: Did the Point Of Service Plan Project Team have enough people to execute the Point Of Service Plan Project Plan?
   
   

5. Source Selection Criteria: What are the guidelines regarding award without considerations?
   
   

6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Point Of Service Plan Project Plan (variances)?
   
   

7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?
   
   

8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?
   
   

9. Procurement Audit: Was a formal review of tenders received undertaken?
   
   

10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?




 
Step-by-step and complete Point Of Service Plan Project Management Forms and Templates including check box criteria and templates.



1.0 Initiating Process Group:




• 1.1 Point Of Service Plan project Charter

• 1.2 Stakeholder Register

• 1.3 Stakeholder Analysis Matrix




2.0 Planning Process Group:




• 2.1 Point Of Service Plan Project Management Plan

• 2.2 Scope Management Plan

• 2.3 Requirements Management Plan

• 2.4 Requirements Documentation

• 2.5 Requirements Traceability Matrix

• 2.6 Point Of Service Plan project Scope Statement

• 2.7 Assumption and Constraint Log

• 2.8 Work Breakdown Structure

• 2.9 WBS Dictionary

• 2.10 Schedule Management Plan

• 2.11 Activity List

• 2.12 Activity Attributes

• 2.13 Milestone List

• 2.14 Network Diagram

• 2.15 Activity Resource Requirements

• 2.16 Resource Breakdown Structure

• 2.17 Activity Duration Estimates

• 2.18 Duration Estimating Worksheet

• 2.19 Point Of Service Plan project Schedule

• 2.20 Cost Management Plan

• 2.21 Activity Cost Estimates

• 2.22 Cost Estimating Worksheet

• 2.23 Cost Baseline

• 2.24 Quality Management Plan

• 2.25 Quality Metrics

• 2.26 Process Improvement Plan

• 2.27 Responsibility Assignment Matrix

• 2.28 Roles and Responsibilities

• 2.29 Human Resource Management Plan

• 2.30 Communications Management Plan

• 2.31 Risk Management Plan

• 2.32 Risk Register

• 2.33 Probability and Impact Assessment

• 2.34 Probability and Impact Matrix

• 2.35 Risk Data Sheet

• 2.36 Procurement Management Plan

• 2.37 Source Selection Criteria

• 2.38 Stakeholder Management Plan

• 2.39 Change Management Plan




3.0 Executing Process Group:




• 3.1 Team Member Status Report

• 3.2 Change Request

• 3.3 Change Log

• 3.4 Decision Log

• 3.5 Quality Audit

• 3.6 Team Directory

• 3.7 Team Operating Agreement

• 3.8 Team Performance Assessment

• 3.9 Team Member Performance Assessment

• 3.10 Issue Log




4.0 Monitoring and Controlling Process Group:




• 4.1 Point Of Service Plan project Performance Report

• 4.2 Variance Analysis

• 4.3 Earned Value Status

• 4.4 Risk Audit

• 4.5 Contractor Status Report

• 4.6 Formal Acceptance




5.0 Closing Process Group:




• 5.1 Procurement Audit

• 5.2 Contract Close-Out

• 5.3 Point Of Service Plan project or Phase Close-Out

• 5.4 Lessons Learned




 



Results



With this Three Step process you will have all the tools you need for any Point Of Service Plan project with this in-depth Point Of Service Plan Toolkit.



In using the Toolkit you will be better able to:




• Diagnose Point Of Service Plan projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

• Implement evidence-based Best Practice strategies aligned with overall goals

• Integrate recent advances in Point Of Service Plan and put Process Design strategies into practice according to Best Practice guidelines




Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.



Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'



This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Point Of Service Plan investments work better.



This Point Of Service Plan All-Inclusive Toolkit enables You to be that person.



 



Includes lifetime updates



Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.