What does the Problem Solving Toolkit include?
The Problem Solving Toolkit includes 60+ downloadable files delivered by email within 24 business hours, comprising PDF guides, Excel dashboards, Word templates, and implementation playbooks. Key components include a 49-requirement Self-Assessment based on the RDMAICS methodology, 994 case-based questions across seven maturity domains, an automated Excel scoring dashboard, a 90-day implementation roadmap, RACI templates, root cause analysis worksheets, and governance tools structured across 12 folders from Getting Started to Advanced Topics, including a Platinum Tier Master Playbook and incident response runbook.
Are you exposing your organisation to avoidable operational risk, recurring failures, and decision-making delays because your team lacks a standardised, evidence-based Problem Solving Toolkit? Without a formalised system grounded in RDMAICS (Recognise, Define, Measure, Analyse, Improve, Control, Sustain), your people default to reactive fixes, miss root causes, and fail to scale solutions, leading to repeated incidents, wasted resources, and eroded stakeholder trust. The Problem Solving Toolkit eliminates guesswork with a complete, implementation-ready digital playbook used by high-performance teams to resolve issues faster, justify decisions with data, and build lasting organisational capability. This is not a theory, it’s a field-tested system that stops problems from becoming patterns.
What You Receive
- A 49-requirement PDF Self-Assessment based on the RDMAICS methodology, enabling you to rapidly audit your current problem-solving maturity, align stakeholders, and initiate improvement conversations with precision
- 994 case-based, multiple-choice assessment questions across seven core domains (Recognise, Define, Measure, Analyse, Improve, Control, Sustain), structured to identify capability gaps, benchmark performance, and prioritise development areas with diagnostic accuracy
- An automated Excel Self-Assessment Dashboard with pre-built formulas and visual outputs, allowing you to generate performance heatmaps, track progress over time, and present executive-ready insights without manual data entry
- A 90-day implementation roadmap in Excel format, complete with milestone checklists, RACI templates, and phased action steps, so you can guide teams from problem identification to verified resolution within three months
- Customisable Word and Excel templates including root cause analysis worksheets (5-Why, Fishbone), solution validation matrices, stakeholder communication plans, and coaching checklists, all ready for immediate deployment in live projects
- Over 20 practical frameworks and models in PDF, covering critical thinking techniques, decision justification methods, and team facilitation guides to embed structured problem solving into daily operations
- A Platinum Tier Master Playbook (PDF) with integrated incident response protocols, anti-pattern catalogues, and governance controls to prevent regression and sustain improvements
- 13 execution-focused files in the Processes and Execution section, including interview scripts, escalation workflows, and remediation logs to standardise resolution across teams
- Performance dashboards in Excel to track KPIs such as mean time to resolve (MTTR), recurrence rate, and decision quality index
- Policy templates, audit preparation checklists, and oversight tools in PDF to meet governance requirements and pass internal or external reviews
- Continuous improvement playbooks in PDF to embed problem-solving capability into team routines and leadership coaching cycles
- Scenario-based case archives and quick-reference cards in PDF for rapid decision support during live incidents
- All 60+ deliverables arrive as downloadable files via email within 24 business hours, with a structured folder system (00_Platinum_Tier to 11_Reference_and_Quick_Cards) and a README.md onboarding guide to get you operational immediately
How This Helps You
This toolkit transforms how your team detects, diagnoses, and resolves issues, turning ad hoc troubleshooting into a repeatable capability. With 994 validated assessment questions and automated Excel dashboards, you can pinpoint weaknesses in your current problem-solving process in under 20 minutes and act with confidence. The 90-day roadmap ensures you don’t just assess but implement, reducing resolution delays and preventing recurring incidents that cost time and credibility. Without this system, teams remain reactive, leaders lack visibility, and audit findings compound, putting contracts, compliance, and operational resilience at risk. With it, you standardise best practices, strengthen decision quality, and demonstrate measurable improvement to executives and regulators alike.
Who Is This For?
- Operations managers responsible for reducing downtime, improving throughput, and eliminating repeat failures in production or service delivery
- Process improvement leads (Lean, Six Sigma, CI) who need a structured, scalable method to diagnose root causes and validate solutions across departments
- Team leaders and frontline supervisors who resolve daily operational issues and need practical templates to document, escalate, and close problems effectively
- Quality assurance managers preparing for audits and seeking to prove consistent, data-driven decision-making across incident resolution
- Change and transformation leads embedding problem-solving capability into new operating models or digital transition programmes
Choosing the Problem Solving Toolkit isn’t just a purchase, it’s a strategic decision to professionalise one of the most critical competencies in any organisation: how problems get solved. When your team can consistently move from symptom to root cause, justify decisions with data, and sustain improvements, you don’t just fix issues, you build resilience, trust, and competitive advantage.