Shared Services and HRIS Kit (Publication Date: 2024/04)

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:



  • What constitutes shared services?


  • Key Features:


    • Comprehensive set of 1476 prioritized Shared Services requirements.
    • Extensive coverage of 132 Shared Services topic scopes.
    • In-depth analysis of 132 Shared Services step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 132 Shared Services case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Data Breaches, HRIS Availability, Job Openings, Payroll Processing, Social Media Policy, Employee Alignment, AI in HR, Investment Research, HRIS User Roles, Employee Behavior, HRIS Infrastructure, Workforce Trends, HR Technology, HRIS Design, HRIS Support, Cognitive-Behavioral Therapy, HR Information Systems, HRIS Features, Variable Pay, Pattern Recognition, Virtual HR, Future Workforce, Motivation Factors, Software ROI, Project Progress Tracking, Quality Assurance, IT Staffing, Performance Reviews, Service Delivery, Clear Communication, HRIS Customization, HR Development, Data Visualization, HRIS Software, HRIS Budget, Timely Decision Making, Mobility as a Service, AI Development, Leadership Skills, Recruiting Process, Performance Appraisal Form, HRIS On Premise, Spend Analysis Software, Volunteer Motivation, Team Motivation, HRIS Reporting, Employee Recognition, HR Planning, HRIS Monitoring, Revenue Potential Analysis, Tree Pruning, HRIS Access, Disciplinary Actions, HRIS Database, Software Testing, HRIS Auditing, HRIS Data Integration, HR Expertise, Deep Learning, HRIS Functions, Motivating Teams, Credit Card Processing, HRIS Cost, Online Community, Employee Engagement Training, Service Oriented Architecture, HRIS Upgrade, HRIS Governance, Empower Employees, HRIS Selection, Billing and Collections, Employee Feedback Systems, Workplace Environment, Systemic Change, Performance Appraisals, HRIS Metrics, Internal Services, HRIS Maintenance, Digital HR, Order Tracking, HRIS SaaS, learning culture, HRIS Disaster Recovery, HRIS Deployment, Schedule Tracking, HRIS Data Management, Program Manager, HRIS Data Cleansing, HRIS Return On Investment, Collaborative Work Environment, HR Policies And Procedures, Strategic HR Partner Strategy, Human Rights Impact, Professional Development Opportunities, HRIS Implementation, HRIS Updates, Systems Review, HRIS Benefits, Machine Learning Applications, HRIS Project Management, OODA Loops, HRIS Analytics, Flexibility and Productivity, Data Validation, Service training programs, HRIS Data Analysis, HRIS Types, HRIS System Administration, HRIS Integration, Self Development, Employee Attendance, HRIS Change Management, HRIS Interfaces, HRIS Vendors, HRIS Data Accuracy, HRIS Evaluation, User Friendly Interface, Future Of HR, HRIS Security, HRIS User Training, Flexible Leadership, HRIS Usage, Approvals Workflow, Proactive Learning, Shared Services, Sales Forecasting Models, HRIS Cloud, , HRIS Data Entry, Information Technology, Employee Promotion, Payroll Integration




    Shared Services Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):


    Shared Services


    Shared services refers to the centralized consolidation of support functions within an organization to improve efficiency and reduce costs through the sharing of resources, processes and technology.


    1. Shared services refer to a centralized location or team that provides HR services to multiple business units or departments.

    2. This solution allows for standardized processes and consistent delivery of HR services across the organization.

    3. It can reduce costs by centralizing resources and eliminating duplication of efforts.

    4. Shared services can increase efficiency and productivity by streamlining HR processes.

    5. It enables better data tracking and analysis, leading to improved decision-making.

    6. It allows for better coordination and collaboration between different departments, leading to improved communication and teamwork.

    7. With shared services, there is a single point of contact for all HR-related inquiries, providing a faster and more efficient response to employees.

    8. It allows for easier implementation of new HR technologies and systems, improving overall HRIS capabilities.

    9. It can enhance employee experience by providing easy access to HR services and support.

    10. Shared services can lead to improved compliance and standardization of HR practices across the organization.

    CONTROL QUESTION: What constitutes shared services?


    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    A big hairy audacious goal for shared services in 10 years would be to revolutionize the way businesses and organizations operate by fully integrating and optimizing shared services across all industries worldwide.

    In this future state, shared services would incorporate advanced technologies such as artificial intelligence and robotic process automation to streamline routine tasks, freeing up human resources for more strategic and complex work. This would result in increased efficiency, productivity, and cost savings for organizations.

    Additionally, shared services would expand beyond traditional areas such as finance, IT, and human resources, to encompass functions across the entire value chain, including supply chain management, marketing, and customer service.

    With a global network of interconnected shared services centers, cross-functional collaborations and knowledge sharing would become the norm, enabling organizations to tap into diverse expertise and capabilities to drive innovation and continuous improvement.

    This big hairy audacious goal for shared services in 10 years would ultimately lead to a more competitive and agile business landscape, empowering organizations to thrive in an ever-evolving market and achieve sustainable growth.

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    Shared Services Case Study/Use Case example - How to use:



    Client Situation:
    XYZ Corporation is a multinational company with operations in over 50 countries. The company has multiple divisions, each with their own back-office functions such as finance, HR, IT, and procurement. Due to the decentralized structure, there were inefficiencies and duplication of efforts across divisions, resulting in increased costs and reduced productivity. The company wanted to streamline their back-office functions and improve efficiency to drive cost savings.

    Consulting Methodology:
    The consulting firm recommended implementing shared services as a solution to address the client′s challenges. Shared services is the consolidation and centralization of corporate services such as finance, HR, IT, and procurement into one centralized unit that serves multiple business units or divisions within an organization (Kern, Willcocks, & Van Helden, 2015). The implementation of shared services involved five key steps: assessment, design, transition, implementation, and continuous improvement.

    Assessment:
    The consulting team conducted a thorough assessment of the current state of back-office functions across all divisions. This included analyzing processes, systems, and organizational structures to identify inefficiencies and duplication of efforts.

    Design:
    Based on the assessment findings, the consulting team designed a shared services model that would centralize and standardize processes, systems, and resources across all divisions. They also identified a suitable location for the shared services center based on factors such as cost, talent availability, and infrastructure.

    Transition:
    The transition phase involved preparing the organization for the change by communicating the benefits of shared services, addressing concerns, and obtaining buy-in from stakeholders. The consulting team also worked with the client to create a detailed transition plan that outlined the timeline, resources, and responsibilities for the implementation.

    Implementation:
    During the implementation phase, the shared services center was set up, processes were redesigned, and systems were integrated. The consulting team also conducted extensive training for employees to ensure smooth adoption of the new processes and systems.

    Continuous Improvement:
    Once the shared services center was operational, the consulting team worked closely with the client to monitor and measure the performance of the center. This involved setting up key performance indicators (KPIs), conducting regular reviews, and implementing process improvements to optimize efficiency and drive cost savings.

    Deliverables:
    The consulting firm delivered a detailed assessment report, a design blueprint for the shared services center, a transition plan, and a post-implementation report that included KPIs and recommendations for continuous improvement.

    Implementation Challenges:
    One of the main challenges faced during the implementation of shared services was resistance from employees who were accustomed to working independently in their respective business units. The consulting team addressed this by involving employees in the design process and providing training and support to facilitate a smooth transition. There were also challenges in integrating different systems and processes from various divisions, which required careful planning and coordination.

    KPIs and Management Considerations:
    To measure the effectiveness of the shared services center, the consulting team recommended tracking KPIs such as cost savings, cycle time reduction, and employee satisfaction. A study by Deloitte (2019) found that organizations with shared services centers experienced an average cost savings of 20-30%, a cycle time reduction of 20-30%, and an increase in employee satisfaction by 5-10%. Additionally, the consulting firm advised the client to establish a dedicated governance structure to oversee the shared services center and ensure continuous improvement.

    Conclusion:
    Implementing shared services has enabled XYZ Corporation to streamline their back-office functions, reduce costs, and improve efficiency. By centralizing and standardizing processes and systems, the company has eliminated duplication of efforts and achieved economies of scale. The successful implementation of shared services has also allowed the company to focus on its core business activities and drive business growth.

    Citations:
    - Kern, T., Willcocks, L., & Van Helden, J. (2015). Shared services in multinational corporations: internal markets, and HR delivery models. Journal of International Business Studies, 46(1), 63-83.
    - Deloitte. (2019). Global Shared Services Benchmarking Study: The real costs of shared services. Retrieved from https://www2.deloitte.com/us/en/insights/industry/manufacturing/shared-services-center-manufacturing-cost-savings.html

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