Arrange that your organization establishes and leads a team to provide solution conceptual design to projects based on cloud standards, guidelines, and usage patterns ensuring security, scalability and Supportability.

More Uses of the Supportability Toolkit:


• Develop and adhere to standards to sustain the availability, reliability, and Supportability of the critical Database Systems.
  
  

• Ensure database availability, performance, and Supportability can meet application requirements.
  
  

• Direct: own the end to end process from Ideation and prioritization to Release Management, Supportability, and iteration.
  
  

• Confirm your team complies; influences material allocation decisions and translates material allocation to customer commitments on Supportability and lead times.
  
  

• Head: Supportability Program Management Azure.
  
  

• Ensure your organization performs technical planning, System Integration, verification and validation, Supportability and effectiveness analysis for total systems.
  
  

• Control: implement best practices for scalability, Supportability, ease of maintenance, and system performance.
  
  

• Oversee: instrument systems for observability and Supportability.
  
  

• Be accountable for leading, developing, implementing and maintaining Architecture Roadmap strategies for improving system scalability, reliability, Supportability, security, and performance.
  
  

• Contribute to Supportability engineering with product, site reliability, and Engineering teams to improve Product Quality and reduce contact rate.
  
  

• Ensure solutions are architected for high availability, scalability, security, and Supportability.
  
  

• Drive good Software Design patterns for consistency, code quality, and Supportability.
  
  

• Identify and design technology solutions that fulfill business requirements and conform to security, Supportability, reliability, and performance standards.
  
  

• Ensure you handle; lead cloud service Security And Compliance delivery and support efforts across all stakeholder groups with a strategic intent of ease of consumption, Supportability and availability.
  
  

• Coordinate: assurance of reliability and Supportability of delivered solutions through gathering and delivery of non functional requirements.
  
  

• Systematize: partner with other technology leaders to establish architectural patterns, increase Application Supportability, improve Service Levels, and adhere to security standards.
  
  

• Direct: report system health and trends to management to help improve the stability, security, Supportability, and performance of the cloud platform.
  
  

• Devise: partner effectively with the engineering organization to provide Supportability inputs and effectively manage the roll out of new products and versions.
  
  

• Govern: Supportability Program Management, Google Cloud support.
  
  

• Create deliverables for all aspects of Business Analysis to maintain product Supportability, customer resolution readiness initiatives and ongoing Continuous Improvement.
  
  

• Participate and execute on tasks in Organizational Readiness, serviceability and Supportability projects or activities.
  
  

• Maintain proper documentation for developed software environment for Supportability.
  
  

• Analyze and report defects on software to improve conformance, stability and Supportability.
  
  

• Drive good Software Design patterns for consistency, code quality and Supportability.
  
  

• Coordinate: Supportability program lead, cloud support operations, Google Cloud.
  
  


Save time, empower your teams and effectively upgrade your processes with access to this practical Supportability Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Supportability related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Supportability specific requirements:

STEP 1: Get your bearings

Start with...


• The latest quick edition of the Supportability Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.


Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…


• Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation


Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Supportability improvements can be made.

Examples; 10 of the 999 standard requirements:


1. What is the kind of project structure that would be appropriate for your Supportability project, should it be formal and complex, or can it be less formal and relatively simple?
   
   

2. Do your leaders quickly bounce back from setbacks?
   
   

3. When a disaster occurs, who gets priority?
   
   

4. How are you doing compared to your industry?
   
   

5. Is the need for organizational change recognized?
   
   

6. What are the requirements for audit information?
   
   

7. What qualifications and skills do you need?
   
   

8. Is there any reason to believe the opposite of my current belief?
   
   

9. What are the clients issues and concerns?
   
   

10. Do you have the authority to produce the output?
    
    


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:


• The workbook is the latest in-depth complete edition of the Supportability book in PDF containing 994 requirements, which criteria correspond to the criteria in...


Your Supportability self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:


• The Self-Assessment Excel Dashboard; with the Supportability Self-Assessment and Scorecard you will develop a clear picture of which Supportability areas need attention, which requirements you should focus on and who will be responsible for them:
  
  


• Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

• Gives you a professional Dashboard to guide and perform a thorough Supportability Self-Assessment

• Is secure: Ensures offline Data Protection of your Self-Assessment results

• Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:



STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Supportability projects with the 62 implementation resources:


• 62 step-by-step Supportability Project Management Form Templates covering over 1500 Supportability project requirements and success criteria:


Examples; 10 of the check box criteria:


1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?
   
   

2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?
   
   

3. Project Scope Statement: Will all Supportability project issues be unconditionally tracked through the Issue Resolution process?
   
   

4. Closing Process Group: Did the Supportability project team have enough people to execute the Supportability project plan?
   
   

5. Source Selection Criteria: What are the guidelines regarding award without considerations?
   
   

6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Supportability project plan (variances)?
   
   

7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?
   
   

8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?
   
   

9. Procurement Audit: Was a formal review of tenders received undertaken?
   
   

10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?


 
Step-by-step and complete Supportability Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


• 1.1 Supportability project Charter

• 1.2 Stakeholder Register

• 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:


• 2.1 Supportability Project Management Plan

• 2.2 Scope Management Plan

• 2.3 Requirements Management Plan

• 2.4 Requirements Documentation

• 2.5 Requirements Traceability Matrix

• 2.6 Supportability project Scope Statement

• 2.7 Assumption and Constraint Log

• 2.8 Work Breakdown Structure

• 2.9 WBS Dictionary

• 2.10 Schedule Management Plan

• 2.11 Activity List

• 2.12 Activity Attributes

• 2.13 Milestone List

• 2.14 Network Diagram

• 2.15 Activity Resource Requirements

• 2.16 Resource Breakdown Structure

• 2.17 Activity Duration Estimates

• 2.18 Duration Estimating Worksheet

• 2.19 Supportability project Schedule

• 2.20 Cost Management Plan

• 2.21 Activity Cost Estimates

• 2.22 Cost Estimating Worksheet

• 2.23 Cost Baseline

• 2.24 Quality Management Plan

• 2.25 Quality Metrics

• 2.26 Process Improvement Plan

• 2.27 Responsibility Assignment Matrix

• 2.28 Roles and Responsibilities

• 2.29 Human Resource Management Plan

• 2.30 Communications Management Plan

• 2.31 Risk Management Plan

• 2.32 Risk Register

• 2.33 Probability and Impact Assessment

• 2.34 Probability and Impact Matrix

• 2.35 Risk Data Sheet

• 2.36 Procurement Management Plan

• 2.37 Source Selection Criteria

• 2.38 Stakeholder Management Plan

• 2.39 Change Management Plan


3.0 Executing Process Group:


• 3.1 Team Member Status Report

• 3.2 Change Request

• 3.3 Change Log

• 3.4 Decision Log

• 3.5 Quality Audit

• 3.6 Team Directory

• 3.7 Team Operating Agreement

• 3.8 Team Performance Assessment

• 3.9 Team Member Performance Assessment

• 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:


• 4.1 Supportability project Performance Report

• 4.2 Variance Analysis

• 4.3 Earned Value Status

• 4.4 Risk Audit

• 4.5 Contractor Status Report

• 4.6 Formal Acceptance


5.0 Closing Process Group:


• 5.1 Procurement Audit

• 5.2 Contract Close-Out

• 5.3 Supportability project or Phase Close-Out

• 5.4 Lessons Learned


Results

With this Three Step process you will have all the tools you need for any Supportability project with this in-depth Supportability Toolkit.

In using the Toolkit you will be better able to:


• Diagnose Supportability projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

• Implement evidence-based best practice strategies aligned with overall goals

• Integrate recent advances in Supportability and put Process Design strategies into practice according to best practice guidelines


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Supportability investments work better.

This Supportability All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.