Look inside the guide:
Guarantee your group is establishing and maintaining close, collaborative working relationships with and between Agile team members and stakeholders to provide transparency and create accountability, engage a wide stakeholder community and your suppliers to gain their participation in collaborative design processes and ensure their support for implementing change and work with end-to-end process owners and managers to identify improvement opportunities, define the associated KPIs and MI required, diagnose issues, and recommend solutions that deliver results.
Benefits
- Rate the digital capabilities of your front office, middle office, and back office services.
- Scale and sustain the operating model across the entire business.
- Maintain the EA in the midst of evolving systems and new business requirements.
- Measure the effectiveness of your cybersecurity program.
- Measure your performance.
- Successfully transition in continuously moving markets.
- Measure business partnering.
- Measure more confidently the effort to integrate the target organization.
- Use machine learning to improve administrative processes, employee success, research outcomes.
- Manage the conflicting demands of effective risk management, cost and regulatory scrutiny.
- Get sufficient assurance on your risk management investment.
Summary
The Art of Service has identified and prioritized Target Operating Model critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.
The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.
This Critical Capabilities guide will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.
This Guide will help you plan and manage your Target Operating Model roadmap.
Table Of Contents
About The Art of Service
Target Operating Model Critical Capabilities, Meaningful Metrics And Their Prioritization
Background
Prioritization Of Requirements
The Prioritization Categories Are:
- Must Have
- Should Have
- Ought to Have
- Might Have
- Could Have
Use In New Product/Service/Process Development
Benefits
The Critical Target Operating Model Capabilities And Their Priorities:
- Priority - Must Have #
- Priority - Should Have #
- Priority - Ought to Have #
- Priority - Might Have #
- Priority - Could Have #
Index
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