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Leadership in Disrupted Environments

What does leading through disruption require?

Leading through sustained disruption requires deciding with incomplete information, communicating the reasoning rather than only the decision, protecting the small number of activities that must not fail, and rebuilding capacity between shocks. The recurring failure is not poor analysis but decisions that are never actually made or communicated.

How does crisis leadership differ from business continuity?

Business continuity is the planned capability: the impact analysis, the recovery objectives, the documented plans and the rehearsals. Crisis leadership is what happens when the event falls outside the plan, and it turns on authority, tempo and communication. Organisations that rehearse only the plan tend to struggle with the gap.

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Wider context and related disciplines: risk control and compliance.

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