Mobile Access and HR Shared Service Center Tools Kit (Publication Date: 2024/05)

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:



  • How does an EMM manage the secure select deployment, so that the application only have access to the work resources with your organizations network?
  • Should your users have open access to every record, or just a subset?
  • How do you enroll your employees personal mobile devices to securely access corporate applications?


  • Key Features:


    • Comprehensive set of 1544 prioritized Mobile Access requirements.
    • Extensive coverage of 80 Mobile Access topic scopes.
    • In-depth analysis of 80 Mobile Access step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 80 Mobile Access case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Drug Screening, Customer Satisfaction, Change Enablement, Diversity And Inclusion, Payroll Processing, Employee Self Service, Performance Optimization, Release Management, Problem Management, Knowledge Management, Contingent Workforce Management, Time And Attendance, Stakeholder Management, HR Advisory, ITIL Framework, Productivity Issues, Cloud Computing, Supplier Management, Background Checks, Customer Needs Analysis, Case Management, Capacity Management, Risk Share Agreement, Chatbot Integration, Information Security Management, HR Investigations, Artificial Intelligence, Performance Metrics, Labor Relations, Employee Engagement, Service Level Management, HR Business Partner Model, Lean Finance, Policy Management, Employee Directory, Applicant Tracking, Process Automation, Workflow Management, Incident Management, Training Management, Service Delivery, Employee Relations, SLA Reporting, Vendor Management, Cost Allocation, Supplier Quality, Disaster Recovery, HR Service Desk, Availability Management, HR Policies And Procedures, Demand Management, Business Continuity, Benefits Administration, Continuous Improvement, Talent Acquisition, Mobile Access, Training Delivery, HR Services, Process Efficiency, Compliance Management, Data Privacy, Root Cause Analysis, IT Systems, Workforce Analytics, Communication Planning, Third Party Providers, Robotic Process Automation, Compensation Management, Change Management, Service Request Management, Performance Management, Capacity Planning, HR Shared Service Center Tools, Succession Planning, Service Catalog, Systems Review, Low Hierarchy, Service Level Agreements, Continual Service Improvement, User Adoption




    Mobile Access Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):


    Mobile Access
    EMMs manage secure mobile access by creating a containerized workspace on the device, isolating work apps from personal ones. These work apps only access organizational resources, using VPNs or proxies for secure network communication.
    Solution 1: Mobile Device Management (MDM)
    - Enforces security policies, ensuring data protection.
    - Allows selective wipe of work data, maintaining personal privacy.

    Solution 2: App Configuration
    - Simplifies deployment with customization options.
    - Improves user experience by pre-configuring settings.

    Solution 3: Containerization
    - Isolates work apps and data from personal content.
    - Enhances security by controlling data access and sharing.

    Solution 4: Network Access Control (NAC)
    - Verifies device compliance before granting network access.
    - Reduces risk of data leaks and unauthorized access.

    Solution 5: Conditional Access
    - Restricts app access based on conditions, such as user roles.
    - Minimizes potential security threats from unauthorized access.

    Solution 6: Identity and Access Management (IAM)
    - Integrates user authentication and authorization.
    - Strengthens security while improving user experience.

    CONTROL QUESTION: How does an EMM manage the secure select deployment, so that the application only have access to the work resources with the organizations network?


    Big Hairy Audacious Goal (BHAG) for 10 years from now: A possible big hairy audacious goal for mobile access in 10 years could be:

    To have established a fully autonomous and dynamic mobile access management system that ensures secure and seamless connectivity between enterprise resources and authorized devices, anywhere, anytime. This system would utilize advanced AI and machine learning algorithms to continuously monitor and adapt to changing network conditions, device posture, and user behavior, enabling the organization to maintain a zero-trust security posture while ensuring uninterrupted access to business-critical applications and data.

    In terms of EMM (Enterprise Mobility Management), the goal would be to have a system that can:

    * Automatically discover and classify devices seeking access to the organization′s network
    * Continuously monitor and assess the security posture and compliance of these devices
    * Dynamically make decisions on which applications and resources a device has access to based on its current status and risk level
    * Provide a seamless and transparent user experience, allowing employees to securely access the resources they need to do their jobs without having to manually switch between networks or authenticate multiple times

    The main challenge for EMM would be to achieve this level of automation and dynamic decision-making while maintaining the necessary level of security and control over the organization′s resources. Additionally, the system would need to be able to handle a large number of devices and users, and be able to scale as the organization grows.

    To achieve this goal, EMM would need to invest in and develop advanced technologies such as AI, machine learning, and automation, as well as build strong partnerships with other technology providers to create a comprehensive and integrated solution. Additionally, EMM would need to stay up-to-date on the latest security threats and trends, as well as regulatory and compliance requirements, in order to ensure the system remains secure and compliant over time.

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    Mobile Access Case Study/Use Case example - How to use:

    Case Study: Mobile Access Security for a Leading Financial Services Firm

    Synopsis:
    A leading financial services firm with over $1 trillion in assets under management was looking to implement a mobile application for its financial advisors to access and manage client information on-the-go. The firm was concerned about the security of sensitive client data and needed a solution to ensure that the application only had access to work resources within the organization′s network. After a thorough evaluation process, the firm selected an Enterprise Mobility Management (EMM) solution to manage the secure select deployment. This case study will detail the client situation, consulting methodology, deliverables, implementation challenges, key performance indicators (KPIs), and other management considerations.

    Consulting Methodology:
    The consulting methodology for this project involved several stages, including:

    1. Current State Assessment: The first step was to assess the current state of the client′s mobile infrastructure and identify any gaps in security and compliance. This involved reviewing the client′s existing mobile policies, procedures, and technologies.
    2. Future State Design: Based on the findings from the current state assessment, the consulting team developed a future state design that outlined the desired state of the client′s mobile infrastructure, including the selection of an EMM solution.
    3. Solution Selection: The consulting team evaluated several EMM solutions based on the client′s requirements and selected a solution that met the client′s needs for security, scalability, and ease of use.
    4. Implementation Planning: The consulting team developed a detailed implementation plan that outlined the steps required to deploy the EMM solution, including the configuration of the solution, the development of policies and procedures, and the training of end-users.
    5. Implementation and Testing: The consulting team worked with the client′s IT team to implement the EMM solution and test it to ensure that it met the client′s requirements.

    Deliverables:
    The deliverables for this project included:

    1. Current State Assessment Report: A report that detailed the findings from the current state assessment, including gaps in security and compliance.
    2. Future State Design Document: A document that outlined the desired state of the client′s mobile infrastructure, including the selection of an EMM solution.
    3. Implementation Plan: A detailed plan that outlined the steps required to deploy the EMM solution, including the configuration of the solution, the development of policies and procedures, and the training of end-users.
    4. EMM Solution Configuration Guide: A guide that outlined the configuration of the EMM solution, including the setup of policies and procedures.
    5. Training Materials: Training materials that were used to train end-users on the use of the EMM solution.

    Implementation Challenges:
    The implementation of the EMM solution was not without challenges. The first challenge was integrating the EMM solution with the client′s existing mobile infrastructure. This required significant coordination between the consulting team and the client′s IT team to ensure that the integration was seamless.

    The second challenge was getting end-users to adopt the new EMM solution. This required significant change management efforts, including training and communication to ensure that end-users understood the benefits of the new solution and how to use it effectively.

    Key Performance Indicators (KPIs):
    The KPIs for this project included:

    1. Mobile Application Usage: The number of financial advisors using the mobile application to access and manage client information.
    2. Security Incidents: The number of security incidents related to the mobile application and the EMM solution.
    3. User Satisfaction: The level of satisfaction among end-users with the mobile application and the EMM solution.

    Other Management Considerations:
    Other management considerations for this project included:

    1. Data Privacy: Ensuring that the client′s data is kept private and secure at all times.
    2. Compliance: Ensuring that the client is compliant with all relevant regulations and industry standards.
    3. Scalability: Ensuring that the EMM solution can scale to meet the client′s growing needs.

    Sources:

    * Gartner. (2021). Market Guide for Enterprise Mobility Management.
    * Forrester. (2021). The Future of Enterprise Mobility Management.
    * IDC. (2021). The State of Enterprise Mobility in 2021.

    Note: This case study is a hypothetical scenario and any resemblance to real-world organizations is purely coincidental.

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