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Public Cloud Computing as a Utility is Gaining PopularityWell, it's official, cloud computing is officially storming the market(s), and making quite a splash in the process. The endless debates about

Cloud EmailWhy cloud email providers (and their services) are superior in nearly every regardMost individuals are introduced to cloud computing via the various popular cloud based email services that

How Cloud Computing positively affects the environmentModern, forward-thinking companies tend to focus on how their activities directly and indirectly affect the environment. (This is also referred t

Info (Data) -Centric SOA How it differs from task-oriented (process) SOAMore and more businesses across world markets are starting to get hip to the benefits offered by SOA (service oriented architect

About Enterprise architecture: Benefits the Enterprise architecture toolkit has for you with this Enterprise architecture specific Use Case:Meet Erik Lesar, Founder and CE

Cloud Service IntegrationCloud service Integration is unique in that it is both a problem, and a solution. The problem scenario: An IT department is faced with the reality that they must integrate ne

About Help desk: Advantages the Help desk toolkit has for you with this Help desk specific Use Case:Meet Daniel Browne, Information Security and Risk Manager in Computer S

About Request Fulfilment: Advantages the Request Fulfilment toolkit has for you with this Request Fulfilment specific Use Case:Meet Alan Zhang, Sr. Engineering Program Man

Private Cloud ComputingWhat is a private cloud and what elements might be needed to successfully implement one? The term 'Private cloud computing' is often used to describe different cloud computing s

Cloud Service IntegrationCloud service Integration is unique in that it is both a problem, and a solution. The problem scenario: An IT department is faced with the reality that they must integrate ne

ISO/IEC 27000 Toolkitstore.theartofservice.com/iso-iec-27000-toolkit.htmlThe aim of The Art of Service's ISO/IEC 27000 Toolkit and the standard itself is to deliver a model for establishing, implement

Can Gamification really boost customer involvement and promote loyalty?The introduction of web-deployed gamification has been a real 'game changer', if you'll pardon the pun. Some businesses have lit