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I am new to the IT industry, should I get my ISO 9001 or ISO 20000 certificate?(Post)
Starting out in the IT industry can sometimes be a bit daunting. It is an industry that is riddled with jargon, acronyms and different meanings for normal words.Even when you have formal IT training o
Things to consider when managing a Virtualized Environment(Post)When talking about support issues in a virtualized environment, there are two possible meanings. Firstly we have technical support, which is basically the personnel who support virtualization technolo
1st Level Correlation: how to supply and develop an effective 1st Level Correlation strategy(Post)About 1st Level Correlation: Advantages the 1st Level Correlation toolkit has for you with this 1st Level Correlation specific Use Case:Meet Devin Sipes, Vice President Ar
Near-Field Communication: It's rewriting all the rules(Post)When mobile device technology went 'mainstream' it really changed the way people interact with each other as well as the way they get information. Now it would seem that another slight shift is takin
Why would you use virtualized technology?(Post)There are many reasons why a business would want to adopt virtualization. Some of the main reasons why a business would want to migrate from a physical environment to a virtual one are detailed below.
Cloud Computing Security Concerns(Post)Cloud Computing Security ConcernsA closer look at the most pressing security concerns in the world of cloud computing, as well as what service providers need to be offering usersSecurity is (arguably)
Press Release July 2011: The Benefits of launching a Startup in the Cloud(Post)The Benefits of Launching a Startup in the Cloud SAN JOSE, CALIF. -- Entrepreneurs launching new companies may want to start "in the cloud," which lowers startup costs and allows them to focus on gene
Secondary support level: how to x-ray and start-to-finish Secondary support level applications and recommendations(Post)About Secondary support level: Advantages the Secondary support level toolkit has for you with this Secondary support level specific Use Case:Meet Seth Gabaj, Director Inf
What are the five main components of the ISO/IEC 20000 Standard?(Post)When you look at the ISO/IEC 20000 standard, you can see that it is split up in a number of modules:Service Delivery ProcessesControl ProcessesRelease ProcessesResolution ProcessesRelationship Process
The Difficulty of Achieving ISO 27000 Standards(Post)The Difficulty of Achieving ISO 27000 StandardsISO/IEC 27000 series is an ever expanding family of International Standards (formulated by International Organization for Standardization (ISO) and the I
Why you should be interested in a Cloud Computing career(Post)Sure, we're still living in a world that's largely controlled by what many might call 'old school' technologies; like the personal computer and grid-based networking, for instance.But we're slowly see
Effective, manageable, customizable and flexible: This is cloud computing…(Post)Effective, manageable, customizable & flexible: This is cloud computing…Whenever a new product or idea comes along, the first and most immediate question that everyone asks is, what can it do? Tha