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What are Service Offerings and Agreements? (SOA)(Post)
If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur
What is BPM and how does it relate to SOA?(Post)Business Process Management What is BPM and how does it relate to SOA? Running a business in the modern world requires the assistance of machines, software that's literally on-call 24/7 and designed t
Platform as a Service (PaaS)(Post)Platform as a Service (PaaS)The Middle Layer of Cloud Computing In the typically accepted model used by cloud computing service providers, PaaS inhabits the middle area between user end software struc
Cloud-Enabled BPM Platforms(Post)Cloud-Enabled BPM PlatformsOne of the most exciting features of cloud computing for businesses is the ability of some cloud services to execute business process management functions. These may includ
How SOA design is changing(Post)SOA ModelingHow SOA design is changingStandard SOA practices are certainly useful (and often very practical), but what about making it even easier for the technology to reach out and creatively addres
Which exam institutes are available for ISO/IEC 20000 exams?(Post)ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC
How much will I learn?(Page) How do I get the most out of it?(Page) Is this for senior or junior roles?(Page) Do you have a course on ITIL?(Page) Do you have a refund track record?(Page) Cloud Computing What is all the hype really about?(Post)Cloud ComputingWhat's all the hype really about? One of the hottest topics on the net is cloud computing, without question. The hype surrounding CC can however, be somewhat confusing for those that