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    What Are The Benefits Of Using The Standard ISO/IEC 27000?(Post)

    ISO/IEC 27000 Toolkitstore.theartofservice.com/iso-iec-27000-toolkit.htmlThe aim of The Art of Service's ISO/IEC 27000 Toolkit and the standard itself is to deliver a model for establishing, implement

    What are Service Offerings and Agreements? (SOA)(Post)

    If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

    How to use MongoDB(Post)

    This article is the first in a 2-part blog series about MongoDBPart 1: [you are here] How to use MongoDBPart 2: Why NOT to use MongoDB Since 2009 there is a new kid on the Database block: MongoDB[capt

    Conducting Excellent Meetings(Post)

    As a business professional, are you always in meetings? Are you double-booked throughout the day? Do your meetings always seem to go past the scheduled time frame? Are you prepared for your meeting? D

    Cloud service Integration is unique in that it is both a problem, and a solution. (Post)

    Cloud Service IntegrationCloud service Integration is unique in that it is both a problem, and a solution. The problem scenario: An IT department is faced with the reality that they must integrate ne

    Who Controls the Marriage Between IT Change and Configuration?(Post)

    Most people will recognize the value of change management and configuration management in supporting IT service delivery; however, these same people may not recognize the deep connection these process

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