10759 results for 'item manag'

Introducing a Metadata system into the cloudOrganizing & structuring massive amounts of cloud dataOne of the most pertinent problems cloud computing issues that we (as users and enthusiasts) are facin

When you look at the ISO/IEC 20000 standard, you can see that it is split up in a number of modules:Service Delivery ProcessesControl ProcessesRelease ProcessesResolution ProcessesRelationship Process

Integrating Cloud Computing and SOA Comparing and contrasting these two important conceptsThere is a lot of confusion among the populace concerning Service Oriented Architectures and Cloud Computing.

There are various considerations to take into account when establishing your own cloud computing service; the most important is arguably meeting customer expectations. As with any business, your pri

I am now at the difficult part of the course. This module discusses the core content of the course. It tackles the technical aspect of being a Help Desk Technician.Several concepts were discussed such

What do you do with all of your important files when it comes time to upgrade your PC, Mac or laptop? Is it really necessary to go out and buy an external device just to transfer files from one piece

I have said before that this module is the technical part of the course. On the contrary, it is not technical at all. What I should have said was this is the most comprehensive topic of all the module

If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

Cloud-Enabled BPM PlatformsOne of the most exciting features of cloud computing for businesses is the ability of some cloud services to execute business process management functions. These may includ

About ITSM: Benefits the ITSM toolkit has for you with this ITSM specific Use Case:Meet Gary Vanderstar, Service and Support Manager in Computer Hardware, Houston.He is re