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    Service Catalog - 4 decisions for execution success (Post)

    Implementing a Service Catalog is a big decision for many organisations. The implementation project can span several years, and it's safe to say that it never really finishes.In this presentation Ivan

    Who Controls the Marriage Between IT Change and Configuration?(Post)

    Most people will recognize the value of change management and configuration management in supporting IT service delivery; however, these same people may not recognize the deep connection these process

    What are Service Offerings and Agreements? (SOA)(Post)

    If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

    Why businesses need Enterprise Architecture experts(Post)

    We are seeing an increased demand for Enterprise Architects these days. Some might say it's because businesses are moving toward bringing their management concepts together with that of their IT reso

    Near-Field Communication: It's rewriting all the rules(Post)

    When mobile device technology went 'mainstream' it really changed the way people interact with each other as well as the way they get information. Now it would seem that another slight shift is takin

    We are hiring!(Post)

    We are looking for:National Business Development Manager for IT Training and Certification Sales - First Year OTE $100KAbout the JobThe CompanyEstablished in global e-Learning for over 12 years The Ar

    Cloud Management, what is it and why should you care?(Post)

    Say Hello to Cloud ManagementHow this relatively new model of cloud management is comparable to owning your own private cloudSimply put, cloud management is a service model that is comprised of privat

    Public Cloud Computing as a Utility is Gaining Popularity(Post)

    Public Cloud Computing as a Utility is Gaining PopularityWell, it's official, cloud computing is officially storming the market(s), and making quite a splash in the process. The endless debates about

    What is Gamification exactly?(Post)

    What is 'Gamification' exactly?Why the computing industry is trending toward entertainment in terms of design and featuresIf you've ever participated in a drawing like the lottery, or perhaps a frequ

    Gamification Concepts for Sales and Marketing(Post)

    Gamification Concepts for Sales & MarketingGamification in operational and productive capacitiesArguably, gamification can be truly utilized best by those in marketing and sales. This is of course be

    How knowledge of the Cloud Computing Foundation can improve your career possibilities(Post)

    How knowledge of the Cloud Computing Foundation can improve your career possibilitiesIt should go without saying that, intimate knowledge in most any technical field can lead to better and better care

    Why Cloud computing Foundation training is important for your career(Post)

    Why Cloud computing Foundation training is important for your careerIndividuals not able to stay current in their knowledge and abilities often find it difficult or impossible to remain competitive in