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Cloud Computing Security ConcernsA closer look at the most pressing security concerns in the world of cloud computing, as well as what service providers need to be offering usersSecurity is (arguably)

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SOA: (Best) Practices (& Standards)With any complex system, there is often a series of practices and/or standards that can be enacted that not only ensure continued functionality, but also a much high

ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC

Say Hello to Cloud ManagementHow this relatively new model of cloud management is comparable to owning your own private cloudSimply put, cloud management is a service model that is comprised of privat

About The Art of Service We help professionals stay relevant, credible, and employable in a world that is changing faster than most organisations can keep up. The Art of Service designs and delivers

ISO/IEC 20000 is the global formal standard for Service Management in the IT industry. The ISO/IEC 20000 standard offers the minimum requirements around best practices in IT Service Management. Comply

The 4th stage of cloud development:What it consists of and how to reach it The 4th stage of cloud computing network development represents a key turning point for organizations that own their own priv

About IT Service Continuity Report: Advantages the IT Service Continuity Report toolkit has for you with this IT Service Continuity Report specific Use Case:Meet Ashley So

About IT Service Continuity Report: Advantages the IT Service Continuity Report toolkit has for you with this IT Service Continuity Report specific Use Case:Meet Ashley So

The History and General Issues of ISOIEC 27000The ISO/IEC 27000 is a family of standards that were established in the year of 2005. It is the ISMS (Information Security Management System) standard, wh

About Change Evaluation: Benefits the Change Evaluation toolkit has for you with this Change Evaluation specific Use Case:Meet Lawrence Brandt, Sr. Program Manager Securit