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The History and General Issues of ISOIEC 27000(Post)
The History and General Issues of ISOIEC 27000The ISO/IEC 27000 is a family of standards that were established in the year of 2005. It is the ISMS (Information Security Management System) standard, wh
The Security Perceptions of Cloud Computing still a Big Barrier(Post)The Security & Compliance Perceptions of Cloud Computing are still Big BarriersWhy negative attitudes towards the perceived shortcomings of cloud computing are speculative (at best) and need to be con
Continual Service Improvement: how to compile really take control of your Continual Service Improvement and workday. Pack hundreds of timesaving solutions(Post)About Continual Service Improvement: Benefits the Continual Service Improvement toolkit has for you with this Continual Service Improvement specific Use Case:Meet Casey Ho
Cloud Service Integration(Post)Cloud Service IntegrationCloud service Integration is unique in that it is both a problem, and a solution. The problem scenario: An IT department is faced with the reality that they must integrate ne
About Us(Page)About The Art of Service We help professionals stay relevant, credible, and employable in a world that is changing faster than most organisations can keep up. The Art of Service designs and delivers
SOA Security (and Governance)(Post)SOA Security (and Governance)Big Issues facing tech-savvy businesses At the heart of any operation involving (or rather, relying on) SOA (service oriented architecture) technology, security is an over
Cloud service Integration is unique in that it is both a problem, and a solution. (Post)Cloud Service IntegrationCloud service Integration is unique in that it is both a problem, and a solution. The problem scenario: An IT department is faced with the reality that they must integrate ne
What is ISO/IEC 20000?(Post)ISO/IEC 20000 is the global formal standard for Service Management in the IT industry. The ISO/IEC 20000 standard offers the minimum requirements around best practices in IT Service Management. Comply
Which exam institutes are available for ISO/IEC 20000 exams?(Post)ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC
I am new to the IT industry, should I get my ISO 9001 or ISO 20000 certificate?(Post)Starting out in the IT industry can sometimes be a bit daunting. It is an industry that is riddled with jargon, acronyms and different meanings for normal words.Even when you have formal IT training o
Mystery Student - Module 3 Help Desk Analyst online training [second attempt](Post)I have said before that this module is the technical part of the course. On the contrary, it is not technical at all. What I should have said was this is the most comprehensive topic of all the module
What is BPM and how does it relate to SOA?(Post)Business Process Management What is BPM and how does it relate to SOA? Running a business in the modern world requires the assistance of machines, software that's literally on-call 24/7 and designed t