Skip to main content

10856 results for 'servic qualiti plai'

Categories
Brands
The Art of Service Certified Professional
    How SOA design is changing(Post)

    SOA ModelingHow SOA design is changingStandard SOA practices are certainly useful (and often very practical), but what about making it even easier for the technology to reach out and creatively addres

    Game design and mechanics vs. Gamification(Post)

    Game design and mechanics vs. GamificationWhy many professional game design companies loathe gamification (and why they shouldn't)Let's pretend for a second that you are a member of a big game develop

    What is the content of ISO/IEC 20000 part 3:2009?(Post)

    Service providers who wish to implement an Service Management System (SMS) that is based on ISO/IEC 20000-1 are required to define the scope of their SMS.Most service providers are generally dependent

    Mystery Student - Module 3 Help Desk Analyst online training [second attempt](Post)

    I have said before that this module is the technical part of the course. On the contrary, it is not technical at all. What I should have said was this is the most comprehensive topic of all the module

    Security Incident: how to reconcile Security Incident Transitions(Post)

    About Security Incident: Advantages the Security Incident toolkit has for you with this Security Incident specific Use Case:Meet Fernando PMP, Professional Services Manage

    Major Incident Review: how to approve Major Incident Review Marketing(Post)

    About Major Incident Review: Benefits the Major Incident Review toolkit has for you with this Major Incident Review specific Use Case:Meet Kevin Golden, Founder in Compute

    What are the five main components of the ISO/IEC 20000 Standard?(Post)

    When you look at the ISO/IEC 20000 standard, you can see that it is split up in a number of modules:Service Delivery ProcessesControl ProcessesRelease ProcessesResolution ProcessesRelationship Process

    Cloud-Enabled BPM Platforms(Post)

    Cloud-Enabled BPM PlatformsOne of the most exciting features of cloud computing for businesses is the ability of some cloud services to execute business process management functions. These may includ

    What do Cloud Brokers do?(Post)

    What do Cloud Brokers do?In the same fashion that businesses like insurance agencies have brokers to act and intermediaries between insurance companies and customers, cloud computing has their own bro

    Which exam institutes are available for ISO/IEC 20000 exams?(Post)

    ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC

    What to do when the cloud goes down(Post)

    What to do when the cloud goes downSurviving a Cloud service outage Despite all of its beneficial components and quirks, cloud computing is still subject to the same kinds of outages that a traditiona

    Cloud Computing for the Enterprise(Post)

    Cloud Computing for the EnterpriseHow individual cloud computing services are being independently implemented by companies in a variety of waysIt is common (in today's world of cloud computing) to fin

!