Which exam institutes are available for ISO/IEC 20000 exams?
5th Oct 2016
ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC 20000 standard relates to all processes required to create and deliver IT Services.
IT Professionals can achieve personal certification around the ISO/IEC 20000 standard. This certification ensures that as an IT Professional you understand the ISO/IEC 20000 standard and how the requirements and guidance can be used to improve the consistent and guaranteed delivery of IT Services in line with agrees service levels.
ISO/IEC 20000 courses are delivered by accredited training providers, but the exams are created and marked by independent examination institutes.
Some of the exam institutes that offer ISO/IEC 20000 exams are:
- TüV Süd in Germany
- GCI Exams in Australia
The Art of Service offers ISO/IEC 20000 certification that is accredited by GCI exams (the Australian agent for the British Computer Society )