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About The Art of Service We help professionals stay relevant, credible, and employable in a world that is changing faster than most organisations can keep up. The Art of Service designs and delivers
What to do when the cloud goes down(Post)What to do when the cloud goes downSurviving a Cloud service outage Despite all of its beneficial components and quirks, cloud computing is still subject to the same kinds of outages that a traditiona
Why Cloud computing Foundation training is important for your career(Post)Why Cloud computing Foundation training is important for your careerIndividuals not able to stay current in their knowledge and abilities often find it difficult or impossible to remain competitive in
Cloud Computing Security Concerns(Post)Cloud Computing Security ConcernsA closer look at the most pressing security concerns in the world of cloud computing, as well as what service providers need to be offering usersSecurity is (arguably)
SOA Security (and Governance)(Post)SOA Security (and Governance)Big Issues facing tech-savvy businesses At the heart of any operation involving (or rather, relying on) SOA (service oriented architecture) technology, security is an over
Who Controls the Marriage Between IT Change and Configuration?(Post)Most people will recognize the value of change management and configuration management in supporting IT service delivery; however, these same people may not recognize the deep connection these process
What is the function of a Content Delivery Network (CDN)(Post)What is the function of a Content Delivery Network (CDN)Plus a brief look at a CDC or 'Content Delivery Cloud'One of the reasons information is so readily accessible on the net and all over the world
Change Proposal: how to initiate what positions your business and your product for lasting Change Proposal interaction and gives you the tools to create a program that works(Post)About Change Proposal: Advantages the Change Proposal toolkit has for you with this Change Proposal specific Use Case:Meet Marissa Bennett, Senior Services Architect in Co
The Basic Architecture of Cloud Computing(Post)Cloud Computing Certification The Art of Servicestore.theartofservice.com/certification-kits/cloud-computing.html One of the advantages of cloud computing is that both small and medium sized businesse
What do you need to do to get a job in gamification?(Post)What do you need to do to get a job in gamification?If you were to ask most social media or web-based software development insiders about consumer trends in their respective fields, they would no-doub
COBIT: how to delight and create career COBIT plans(Post)About COBIT: Advantages the COBIT toolkit has for you with this COBIT specific Use Case:Meet Nathan Asplund, Director U.S. Technology Services Sales Organization in Comput
Information Systems - historical relic?(Post)This is Part 3 of a 3-part series on building Information Systems:Part 1 - Six types of Information Systems…Part 2 - How To Develop and Implement Information SystemsPart 3 - [You Are Here] -Why In