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Mystery Student - Customer Service Principles [Help desk Analyst online training](Post)
This is the start of my formal training to becoming a Help Desk Technician. The first few topics of the module is fairly easy to understand, as it mostly deals with topics that address one's common se
The History and General Issues of ISOIEC 27000(Post)The History and General Issues of ISOIEC 27000The ISO/IEC 27000 is a family of standards that were established in the year of 2005. It is the ISMS (Information Security Management System) standard, wh
Why you should be interested in a Cloud Computing career(Post)Sure, we're still living in a world that's largely controlled by what many might call 'old school' technologies; like the personal computer and grid-based networking, for instance.But we're slowly see
Compute Infrastructure Services(Post)Compute Infrastructure ServicesOperating in a similar fashion as that of most cloud brokerages; compute infrastructure service companies seek to provide / connect users with cloud computing services w
how to get everything done and still have time to sleep(Post)These days it almost seems like a badge of honour when someone exclaims "oh, I'm sooo busy, I hardly have time to sleep!" (for the record, it's not.. it merely shows that you employ poor time managem
Game design and mechanics vs. Gamification(Post)Game design and mechanics vs. GamificationWhy many professional game design companies loathe gamification (and why they shouldn't)Let's pretend for a second that you are a member of a big game develop
What Are The Benefits Of Using The Standard ISO/IEC 27000?(Post)ISO/IEC 27000 Toolkitstore.theartofservice.com/iso-iec-27000-toolkit.htmlThe aim of The Art of Service's ISO/IEC 27000 Toolkit and the standard itself is to deliver a model for establishing, implement
Mobile Internet Devices and Secure Guest Access (SGA & MID)(Post)Mobile Internet Devices and Secure Guest Access (SGA & MID)The emergence of Mobile Internet Devices (MID) has generated a lot of interest in the consumer market. They are essentially devices that fus
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