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    Mystery Student - Module two of the Help Desk Analyst online training(Post)

    What did I learn in this module?The position of a Help Desk Technician is already the second-in -line in the hierarchy of service providers. This means that the situation has already been assessed by

    How can Cloud Computing and SOA be leveraged together?(Post)

    How can Cloud Computing and SOA be leveraged together?If you've spent any time at all either investigating cloud computing developments or actually employing cloud computing in your day to day tasks,

    Integrating Cloud Computing and SOA (Post)

    Integrating Cloud Computing and SOA Comparing and contrasting these two important conceptsThere is a lot of confusion among the populace concerning Service Oriented Architectures and Cloud Computing.

    For your IT career: Demand for DevOps is growing(Post)

    Careers that deal directly with using or working on the Linux operating system are pretty much everywhere you look. While most of them seem to focus on hiring developers or system administrators, man

    What do your customers expect when you offer Cloud Computing Services?(Post)

    There are various considerations to take into account when establishing your own cloud computing service; the most important is arguably meeting customer expectations. As with any business, your pri

    Enterprise Service Bus Integration(Post)

    Enterprise Service Bus IntegrationSure, there are plenty of systems, applications and available infrastructures out there to help businesses interface with customers and / or provide them with online

    Do you have a course on ISO 22301?(Page)

    Virtualization, moving to the cloud and Cloud Bursting(Post)

    Virtualization, moving to the cloud and Cloud BurstingVirtualization is one of those topics that cloud computing aficionados just love to flaunt, and for good reason; it can be used to do pretty much

    What do Cloud Brokers do?(Post)

    What do Cloud Brokers do?In the same fashion that businesses like insurance agencies have brokers to act and intermediaries between insurance companies and customers, cloud computing has their own bro

    What are Service Offerings and Agreements? (SOA)(Post)

    If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

    Cloud Services Brokerage(Post)

    The middlemen between providers and consumersMany experts are predicting that brokerage firms (which act as the middlemen between cloud providers and consumers) will become increasingly important over

    Service Oriented Architecture (Post)

    Service Oriented Architecture (SOA in general)The eventual implementation of computers into most business related processes has certainly increased the speed and quality at which work can be performed

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